McDonald's

3.7
1345 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
347 Broadway, Newburgh, NY
12550, United States

Hours

Reviews

3.7
1,345 reviews
5 stars
544
4 stars
278
3 stars
276
2 stars
78
1 star
169

What are people saying?

AI-generated from recent customer reviews

Service Quality

Many customers reported rude or unprofessional behavior from staff, with frequent complaints about slow service and incorrect orders.

Food Quality

Several reviews mentioned issues with food temperature, incorrect items, and overall dissatisfaction with the food quality.

Cleanliness

While some customers noted cleanliness in the dining area, others reported unsanitary conditions, particularly in the bathrooms.

Customer Experience

Mixed feedback on customer experience, with some praising friendly staff while others highlighted negative interactions and a hostile environment.

Order Accuracy

A significant number of reviews indicated problems with order accuracy, including missing items and incorrect food preparation.
  • MA
    Manuela Anaya
    1 day ago
    4.0
    Smooth drive thru and fast service.
  • RR
    Robert Rivera
    2 days ago
    5.0
    Muy bueno,tranquilo
  • JG
    Jack Graziano
    Oct 29, 2025
    5.0
    Amazing as you would imagine!!!
  • GD
    Gaia Dawson
    Oct 29, 2025
    1.0
    I live closer to here than the McDonald’s on Rte 300, but I’d recommend going there instead. The environment is very hostile and orders always take forever despite how few customers are in the store. Today I was waiting outside my best friend’s car for less than 30 seconds, only waiting for him to grab his wallet, unplug his phone, and lock his car so we could go in together, but they yelled over the outside intercom that “loitering is prohibited on the property” although we were on our way into the building to eat. My girlfriend was also yelled at for parking for a few minutes after already getting a drive thru order. Honestly the entire staff are very rude and I’d just say if you could to drive the extra 1-2 miles to the one on Rte 300 by the mall.
  • CT
    Chain Tudda
    Oct 16, 2025
    3.0
    A handful of staff members are quite pleasant, but most of the staff treats you like you're bothering them with your business. There's always someone sketchy waiting by the intercom to harass you for change. 3/5 times your order is wrong, or missing something. Only go here if you're desperate.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's on Broadway in Newburgh, NY?

McDonald's on 347 Broadway, Newburgh, NY is open 24 hours every day, seven days a week.

Does this McDonald's location have a drive-thru service?

Yes, the McDonald's at 347 Broadway offers a drive-thru service that is open 24/7.