McDonald's

3.8
1324 reviews
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Business Details

1403 Rt 300, Newburgh, NY
12550, United States
(845) 564-0102
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1403 Rt 300, Newburgh, NY
12550, United States

Hours

Reviews

3.8
1,324 reviews
5 stars
590
4 stars
300
3 stars
201
2 stars
81
1 star
152

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported a mix of experiences with service, ranging from friendly and efficient to rude and unhelpful, particularly from management.

Order Accuracy

Many reviews highlighted issues with missing items or incorrect orders, leading to frustration among customers.

Cleanliness

The restaurant was noted for its cleanliness, although some customers experienced inconsistent conditions.

Speed of Service

Customers frequently mentioned long wait times, especially during busy hours, contradicting the fast food expectation.

Food Quality

While some customers enjoyed the food, others reported issues with temperature and freshness, indicating inconsistency.
  • RS
    Richie Santinello
    Nov 8, 2025
    1.0
    The sign on the doors says dinning room closes at 11pm. Occasionally the mangers lock the doors earlier depending on the manger.. They really should change the times they are open to of they are locking the doors at 10:30pm. I've came in at 10:30pm seeing the doors locked and mangers pushing people away before close. Very rude about it too.
  • WW
    Wendy Wolf
    Oct 22, 2025
    5.0
    Employee in drive thru was funny. Fries were hot😁
  • KK
    Krissy
    Oct 19, 2025
    1.0
    Charles, the manager on duty was extremely rude. He spoke inappropriately to me. I am calling corporate to file my complaint as well. I received my food, but no drinks. I walked inside to ask for my drink and he cursed me. How unprofessional! He doesn't deserve his position. He also yelled at a young man that was nice and trying to assist. Honestly... how dare he behave this way?!
  • CS
    CRAWFORD SHARON
    Oct 18, 2025
    1.0
    Bad service. At the window. Don't bother to make sure the lids are closed all the way on their very hot beverage, just hands it to you watches while it explodes all the hot beverage all over you and you car inside and out. Don't bother to help you clean it all up just get burned and go wash the sticky crap off no ones bothers to see if you are alright or need help. Very bad customer service.
  • AC
    Andy Colwell
    Oct 11, 2025
    5.0
    Outstandingly clean store with great service. Shamari was a standout with polite, prompt, friendly service when bringing out my order a lot faster than I expected. Really great.
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Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's in Newburgh, NY?

McDonald's in Newburgh, NY is open 24 hours every day of the week.

Does McDonald's in Newburgh offer delivery services?

Yes, McDonald's offers delivery services 24/7, including same-day and no-contact delivery options.