Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Mixed reviews on service quality, with some praising friendly staff while others reported rude behavior and poor customer service.
Order Accuracy
Frequent complaints about missing items and incorrect orders, leading to customer frustration.
Cleanliness
Generally positive feedback on cleanliness, although some reports of unsanitary conditions at times.
Food Quality
Inconsistent food quality, with some customers enjoying fresh meals while others received cold or improperly prepared food.
Operational Issues
Concerns about operational efficiency, including long wait times and issues with drive-thru service.
RE
Raúl espino Espino
6 days ago
5.0
Exelente servicio gracias
AA
Alex
Dec 7, 2025
5.0
Great service, didn’t have the time to take the name of the guy in the window but make my night as a truck driver not a lot of places where open, great service and good food thank you.
MR
Mariola Rojas
Dec 6, 2025
1.0
We order 2 big macs meals and no bread in the middle for both of our meals . Is that a thing now ? We were running late to do errands so we stop quick but both of our meals were the same . Fries were not all the way up too. I didn't take a photo of that but very frustrated with the food next time I will check before I go. They were not even busy it was like 11 am or 12.
HR
Hudson Valley Reviewer
Nov 29, 2025
5.0
Great staff
RS
Richie Santinello
Nov 8, 2025
1.0
The sign on the doors says dinning room closes at 11pm. Occasionally the mangers lock the doors earlier depending on the manger.. They really should change the times they are open to of they are locking the doors at 10:30pm. I've came in at 10:30pm seeing the doors locked and mangers pushing people away before close. Very rude about it too. (Update) So today's date is 11/29/25 and once again the doors are locked when the sign says dining room is open till 11pm.(it was 10:30pm when trying to enter the restaurant) Unfortunately I do not drive and work close to my job within walking distance and always stop before work to get coffee. The owner attached a link to fill out a survey but that survey has nowhere to complain about the restaurant closing before the time on the door.... this mcdonald's is open 24/7 and theres 0 reason for their doors being locked before their schedule close of the dining room. There was a night recently where the dinning room was packed and doors were locked way before 11pm. Higher mangement need to look into the staff working this shift. Very unfair to customer trying to sit in eat. 12/14/25 show up up the doors are locked once again at 10:30.. dinning room is packed with people.. once again hopfully the owner should look into this. Which i can attach pics of their dinming packed this evening. Hours need to be changed if their locking the doors early