Business Details
About
Cake MakerChocolate ShopGourmet Grocery Store
Le flagship Ladurée de Soho réunit une boutique complète, de délicates pâtisseries, un restaurant raffiné et un jardin enchanteur. Une escapade parisienne d’exception à New York, au cœur du charme de Soho.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Hours
Reviews
4.3
3,590 reviews
5 stars
2,423
4 stars
543
3 stars
228
2 stars
128
1 star
268
What are people saying?
AI-generated from recent customer reviews
Service Quality
Service experiences varied widely; some customers praised attentive staff, while others reported rude or inattentive service.
Food Quality
While many enjoyed the pastries and macarons, several reviews noted inconsistencies in food quality and preparation.
Ambiance
The restaurant's atmosphere received positive feedback for its elegant and charming decor, though some noted issues with cleanliness.
Pricing Concerns
Customers expressed dissatisfaction with high prices and minimum spending policies, feeling they did not match the quality of food and service.
Reservation Issues
Several customers experienced problems with reservations, including cancellations without notice and poor communication from staff.
- ADAsabe DanpolloNov 15, 20254.0If you’re willing to pay as much as they cost, they’re good and it’s a very cool space. I think they’re worth trying but I only go on special occasions because they’re so expensive.
- CCC H ChoiNov 13, 20251.0I ordered two packs of macaroons for a gift through Uber Eats. Laduree, known for its expensive treats, surprisingly acted cheap by not including shopping bags for each box. I had to pay an additional delivery fee and tips, which made me even more disappointed.
- HBHanan BNov 8, 20255.0This is my favorite salon de thé in New York because of the lovely outdoor area but also the perfect menu. Their brunch is amazing and the staff is super professional and friendly. Been there many times and will keep going.
- SSsalvatoreNov 4, 20251.0I stopped by Ladurée today and ordered a hot chocolate to go, as I often do on colder days. The cashier told me the total was $7.50, and I paid with Apple Pay. Afterward, I noticed that a $1.50 tip had been added automatically, without being asked. It’s not about the amount, but rather the principle. Tipping should always be optional and based on the service provided. In this case, the drink was simply handed to me to go, without even offering a napkin. While I enjoy Ladurée, I hope management can ensure that customers are given the choice to add a tip themselves.
- APAline ParkOct 29, 20255.0Every visit at the Laduree feels like a celebration. Today was made extra special by the manager, Katherine. She noticed that we were out to celebrate a special occasion and offered impeccable service. She made sure we were attended with special attention and offered to take photos to celebrate our day. She even came back to our table to say goodbye when she was heading out after her shift was over. Laduree will always be our favorite dessert cafe. I highly recommended for anyone who appreciates fine pastries, beautiful ambiance, and impeccable service.
Frequently Asked Questions About Ladurée
What are the dine-in hours at Ladurée in Soho?
Ladurée offers dine-in from 9:00 AM to 6:00 PM Monday through Thursday and Sunday, and from 9:00 AM to 8:00 PM on Friday and Saturday.
When is the kitchen open at Ladurée?
The kitchen is open from 9:00 AM to 6:00 PM Monday through Thursday and Sunday, and from 9:00 AM to 8:00 PM on Friday and Saturday.
Does Ladurée offer delivery and pickup services?
Yes, Ladurée provides in-store pickup and delivery services for your convenience.
Where is Ladurée located in New York?
Ladurée is located at 398 West Broadway, Soho, New York, NY 10012, USA.
What type of cuisine and specialties does Ladurée offer?
Ladurée specializes in French pastries, including macarons, pastries, savories, and offers a refined restaurant experience with breakfast, lunch, brunch, and tearoom services.
What payment options are accepted at Ladurée?
Ladurée accepts American Express, Mastercard, Visa, cash, debit cards, and mobile NFC payments.
Can I make reservations or order online at Ladurée in Soho?
Yes, you can make reservations and place orders online via their dedicated order and reservation URL.
What are some notable nearby places to Ladurée in Soho?
Nearby places include Gotham PR (business), FEKKAI SoHo (hair salon and beauty spa), and Bonpoint (children's clothing store). You can explore these before or after your visit to Ladurée.
How can visitors combine a visit to Ladurée with other nearby attractions in Soho?
Visitors to Ladurée can enjoy a stylish shopping experience at nearby stores like Seven for All Mankind and Jennifer Fisher Jewelry, or relax at beauty salons such as EverTrue Microblading Salon or SEV Laser Soho, all located close by in the Soho neighborhood.
Is Ladurée accessible for customers with disabilities?
Yes, Ladurée offers wheelchair accessible entrances, seating, and restrooms to accommodate customers with disabilities.