Customers praised the freshness, flavor, and variety of ingredients, particularly enjoying the customizable malatang and broth options.
Service Issues
Several reviews highlighted poor service experiences, including rude staff, long wait times for takeout, and mistakes with orders.
Cleanliness
The restaurant was frequently noted for its cleanliness and pleasant atmosphere, contributing positively to the dining experience.
Pricing Concerns
Some customers expressed dissatisfaction with rising prices and perceived value, particularly regarding portion sizes and additional charges.
LS
Lionel Sanchez
3 days ago
5.0
Beef bone broth soup is one of the most delicious meals I’ve had in my life. You have to try it! Recommend ordering a custom order online.
HP
Hồng Phúc
6 days ago
5.0
The service was fast and efficient. Overall, everything was okay and satisfying.
IH
Irum Han
Jan 4, 2026
5.0
The broth is amazing. The topping selection is also great. There is also a dumpling place you can get.
LP
le petit prince
Dec 30, 2025
5.0
Lots of fresh ingredients! Beef broth was so flavorful, medium spicy is not mala spicy tho
NH
Nai Yue Hsu
Dec 26, 2025
5.0
I stopped by on a cold winter day and the malatang was exactly what I needed — rich broth, fresh ingredients, and just the right level of spice. I love that you can customize everything, and the portions are generous for the price. The staff were friendly and kept the place clean even during busy hours.
If you’re craving something warm, flavorful, and comforting in Midtown, this is the spot. I’ll definitely come back