Westway Diner

4.4
7547 reviews

About

DinerBreakfast RestaurantBurger JointSandwich RestaurantBrunch Restaurant
Established in 1988, Westway Diner is a family owned and operated restaurant. Well-known as a local favorite, you will always see a familiar face enjoying the food and the atmosphere, especially the murals alongside one wall that reflect life in the “Big Apple.” Westway serves and delivers to all, whether they are residents of the area, business people or tourists. And with an extensive eight-page menu, everybody can be satisfied. Have a craving for a waffle at 10 PM? Don’t you worry, because all the breakfast items are available at any time! And that’s just the beginning, with sandwiches, salads, desserts and much more available whenever you want them. The choices are endless. What are you in the mood for?

Location

Westway Diner
614 Ninth Avenue, New York, NY
10036, United States

Hours

Reviews

4.4
7,547 reviews
5 stars
4,670
4 stars
1,886
3 stars
599
2 stars
182
1 star
210

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers consistently praised the attentive, friendly, and efficient service provided by the staff, with many highlighting specific team members for their exceptional hospitality.

Food Quality

The diner received positive feedback for its delicious food, generous portion sizes, and extensive menu options, although some reviews noted inconsistencies in food quality.

Atmosphere

The diner is described as having a warm, welcoming atmosphere typical of American diners, making it a comfortable place for meals.

Pricing

Many customers found the prices to be reasonable for the quality of food and service, especially considering its location in NYC.

Cleanliness

The establishment was noted for its cleanliness, with several reviews specifically mentioning well-maintained restrooms.
  • AM
    Austin Morales
    Jan 1, 2026
    5.0
    This is a great American Diner with really good diner food. Great place for breakfast. The service is really fast and the staff are very professional. Make sure to know what you want to order once the server comes to your table. Everything moves very fast. Not to mention the Great prices for the food you get. Great stop if your looking for diner food.
  • SP
    Sylvie Preston
    Dec 29, 2025
    1.0
    WORST experience, don't bother. Been going to Westway for years, as I'm a neighborhood resident. Ordered for pick up the Greek salad, which if you look at their description online and in photos is supposed to come with anchovies, olives, scallions, cucumbers, red onion, tomatoes, feta cheese, grape leaves and pita. I ordered, was charged $16 and change, gave a tip, got home, and it was missing half of the ingredients. When I called to complain and ask for a refund or replacement, I was told that I was wrong, that I didn't know the ingredients even tho I was looking at the menu, and was yelled at. They also refused to let me speak to a manager when I asked. When they finally agreed to send the replacement salad, they sent their delivery menu and circled the description on their menu-- which was different than online but was STILL not the salad I received. The WORST service, very mediocre, and will NEVER go back. False advertising, over priced for what you get, atrocious service.
  • DJ
    David JOSE
    Dec 27, 2025
    5.0
    Nous avons déjeuné deux fois dans ce Diner les prix sont dans la moyenne par contre la qualité les quantités sont au rendez-vous j'ai testé Panini et une autre fois poulet cajun avec du riz très bien cuisiné, le dessert aussi ils valent le détour. On est confortablement installé le restaurant est bien chauffé et l'ambiance est calme, on est entourés de locaux, c'est un signe qui ne trompe pas. Je le recommande.
  • AM
    Anthony Merinos
    Dec 23, 2025
    5.0
    Best diner experience ever! Westway Diner NYC absolutely knocked it out of the park. The food was fantastic, but what really made the experience unforgettable was the staff. Every single waiter and team member was friendly, attentive, and genuinely welcoming. They made us feel taken care of from the moment we walked in until we left. Service was fast, professional, and full of positive energy — you can tell they truly care about their customers. Experiences like this are rare, and it’s 100% because of the amazing people working there. Huge shoutout to the entire staff — they all deserve raises! I’ll definitely be coming back and recommending Westway Diner to everyone. ⭐⭐⭐⭐⭐
  • LS
    Lisa Scalzo
    Dec 21, 2025
    5.0
    Visiting New York yesterday 12/20/2025 we came across your place on line at 10am..Coming off our 4 hour bus ride we wanted to eat and freshen up..We were acknowledged the moment we stood in your line. The Gentleman outside greeting us and kept us up to date on how much longer.. Then he escorted us in where another greeted us and sat us at our table..One server came over took our drink order them another server came by to make sure someone took our order, we assured her that he did..Our Coffees came fast , he took our order, answering questions we had..then within 8 min we had our order, few minutes later server came by to see if we needed anything else too!! Food was good, everything was done as we requested..Check please and off to the register we went as our sever said have a good day..Cashier asked how everything was, cashed us out in a Friendly, Smile manner!! 😃 Awesome Experience at Westway Diner, which is great when your from out of town/ state, being treated so well started our day off in NY with a good vibe!! 😉😊 we returned later for a quick sandwich before we headed home on our bus..same quality, even the Lady ( not sure if owner, had a dress on)we encountered who worked the breakfast shift till 7pm, who must have been exhausted asked us how everything was with a Smile! Great Team Work and One on One Customer Interaction!! Merry Christmas 2025🎄 Pam & Lisa 😊😊

Frequently Asked Questions About Westway Diner

Does Westway Diner accept reservations?

No, Westway Diner does not accept reservations.

Where is Westway Diner located?

Westway Diner is located at 614 Ninth Avenue, New York, NY 10036 in the Hell's Kitchen neighborhood.