Numerous reviews highlighted poor service, with staff being rude, inattentive, and slow to respond to customers.
Cleanliness
Many customers reported unsanitary conditions, including dirty floors, sticky tables, and unclean bathrooms.
Food Quality
Several reviews mentioned that the food was often cold, poorly prepared, or lacking in flavor, with some customers experiencing food poisoning.
Wait Times
Customers frequently complained about excessively long wait times for their orders, often exceeding 30 minutes.
Staffing Issues
Reviews indicated a lack of sufficient staff, leading to slow service and unfulfilled orders.
JG
jorge guillen
Oct 31, 2025
1.0
Es pésimo el servicio al cliente y no deja que ocupe los baños no sirve la gente así como esa mujer
AG
Alexandre Gomes
Oct 31, 2025
2.0
Chicken Nuggets was burned.
Fries and burger cold.
Wendy’s used to be good but no longer!
CH
Catrin Henry
Oct 26, 2025
1.0
Visited this morning just after 9am with high hopes. Place was nearly empty. Staff just couldn’t be bothered. Half of the items we ordered weren’t available. Lots angry customers. It took waaaaay too long to prepare. Do yourself a favour and avoid.
YT
YINGJIANG TANG
Oct 25, 2025
1.0
The employees are so “busy” with playing their phones or just ignoring you when you stand at the counter to order. The service is so terrible.
MB
Martina Brega
Oct 21, 2025
4.0
Hamburger buono, ma c’è stato qualche problema con l’addetto delle pulizie.. ha fatto alzare tutti per pulire. All’entrata potevano dirci che da lì a poco ci sarebbe stato il servizio di pulizie.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in New York, NY?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter New York, NY into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (212) 575-9800.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 2 West 45th Wendy’s serve breakfast?
Yes, this Wendy’s location in New York, NY serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
Is the Wendy's located at 2 West 45th Street still open?
No, this Wendy's location at 2 West 45th Street in New York, NY is permanently closed.
Where can I find Wendy's menu and order online?
You can view Wendy's menu and place orders online at https://order.wendys.com or https://menu.wendys.com/.
Does this Wendy's location offer breakfast, lunch, and dinner?
Yes, this Wendy's location served breakfast, lunch, and dinner when it was open.
What payment options were accepted at the 2 West 45th Street Wendy's?
This Wendy's location accepted American Express, Cash, Discover, Mastercard, and Visa payments.
How can I contact the Wendy's at 2 West 45th Street for feedback or questions?
You can call the location directly at (212) 575-9800 or contact Wendy's Customer Care via their Contact page or by phone at 888-624-8140.
Is there a physical Wendy's restaurant open near 2 West 45th Street?
This location is closed. To find open Wendy's restaurants near you, visit the Wendy's store locator at http://find.wendys.com.
Are there nearby coffee shops where I can go before or after my visit to this area?
Yes, Starbucks is nearby, providing a convenient coffee option near 2 West 45th Street for a quick drink before or after your visit.
What healthcare facilities are near the Wendy's at 2 West 45th Street?
Nearby healthcare providers include Foot Care of New York (podiatrist), FuncPhysio Physical Therapy, and The Center for Natural Fertility and Women’s Health.
Are there any shopping destinations close to the Wendy's location on 2 West 45th Street?
Yes, Fremada Corporation and Diasource Inc are nearby jewelry stores where you can shop for fashion accessories and fine jewelry.
How can local customers use nearby places to plan a visit around the Wendy's at 2 West 45th Street?
Customers can enjoy a coffee at Starbucks before meeting friends, visit healthcare providers nearby for appointments, or shop at Fremada Corporation before or after their trip to the area.