The Ribbon

4.2
1114 reviews

About

Restaurant

Details

  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupAvailable

Location

The Ribbon
20 W 72nd St, New York, NY
10023, United States

Hours

Reviews

4.2
1,114 reviews
5 stars
627
4 stars
289
3 stars
104
2 stars
35
1 star
59

What are people saying?

AI-generated from recent customer reviews

Service Issues

Multiple reviews highlighted poor service, including inattentive staff, incorrect orders, and rude behavior from management.

Food Quality

Feedback on food quality was mixed, with some praising specific dishes while others described the food as mediocre or even causing illness.

Atmosphere

The restaurant's ambiance received positive remarks, with many customers enjoying the decor and overall vibe.

Reservation Problems

Several customers reported issues with reservations, including being unable to accommodate large groups and last-minute cancellations.

Pricing Concerns

Customers expressed dissatisfaction with high prices, particularly for drinks and certain menu items, feeling they did not match the quality of food and service.
  • AS
    A Sp
    6 days ago
    5.0
    Recomiendo el pollo frito, el steak NY y la limonada con ginger. Este restaurante fue de mi agrado ya que en la mayoría de los restaurantes de Nueva York los espacios en las mesas son reducidos y tienes que cuidar cuando te levantas al W.C de no tirar nada de la mesa de alado. Aparte que el ambiente fue súper agradable y sin ruido. Muy amena nuestra cena. Muchas gracias a Rafael Mandujano por las recomendaciones del menú 10/10.
  • MG
    Michael g
    Jan 2, 2026
    5.0
    Always an amazing experience. Amazing food and the the staff treats you like family. Don’t miss out on this gem
  • SM
    Steve Mangin
    Dec 16, 2025
    5.0
    Great restaurant, great vibe, great environment. We have come here the last two times on our visits to NYC. We’ll go back again. The pricing of their wine felt a little bit expensive, and they charged us $4.50 a glass for soda water which seemed excessive.
  • LP
    Lauren P
    Dec 9, 2025
    1.0
    Ever since The ribbon parted with the blue ribbon restaurant group, it’s gone downhill. I gave them a few chances but each time something off putting happened. My personal favorite was when I ordered a dirty martini and the waiter brought me a regular martini. I made them aware of the problem and instead of making me a new cocktail the manager brought me a side of warm olive juice to add to my drink. One time, our waiter managed to serve us an entire meal without looking at us or speaking to us. Once he took our order he would just breeze by and drop stuff on the table including the bill. It wasn’t even a busy night. And tonight I spoke to someone about a reservation they were cancelling (because they had been bought out on that date) and that person was pretty rude. “We’ve been calling you since Sunday.” Actually no. You called me twice on Sunday, left no message, and when I called several times on Monday, no one at your poorly managed restaurant picked up the phone. Honestly the only reason I booked the table in the first place was because they had a table for a large party. Won’t be back.
  • AN
    Andrew Neyjovich
    Dec 9, 2025
    5.0
    A gem on the UWS! We ate at the bar and had a bunch of amazing appetizers including a sushi roll (with wagyu), bao buns, dumplings, buffalo cauliflower and more. The bartender Mike was friendly and very hospitable. Next time we will be dining at a table. They even have private room for parties etc. can’t wait to come back

Frequently Asked Questions About The Ribbon

What are the general operating hours of The Ribbon?

The Ribbon is open from 4:00 PM to 10:00 PM on Mondays and Tuesdays; from 11:00 AM to 10:00 PM on Wednesdays and Sundays; and from 11:00 AM to 11:00 PM on Thursdays, Fridays, and Saturdays.

What delivery services does The Ribbon offer?

The Ribbon offers both in-store pickup and delivery services.