Mixed reviews on food quality; some dishes praised while others reported issues like undercooked or poorly prepared items.
Service Experience
Service quality varied significantly; some customers praised attentive staff while others reported slow or unfriendly service.
Atmosphere
Generally positive feedback on the restaurant's ambiance, with many enjoying the decor and overall vibe.
Customer Loyalty
Some regular customers expressed disappointment over recent changes, such as menu alterations and service inconsistencies.
Event Hosting
Positive experiences noted for special events, highlighting excellent service and food during celebrations.
SS
Sarah
Nov 10, 2025
4.0
We went to this place without looking at reviews and I kinda wish I had. There is everything and anything on the menu. Which is great. We got an assortment, crab fried rice, fried chicken, buffalo cauliflower app and a burger. The best thing was the fries. Everything else was bland. The ambiance is nice. If you're going to a drink and an app situation, this place is cute. But it is a tad overpriced for mediocre food.
JS
Jaipal Singh
Oct 31, 2025
1.0
I made a reservation for 9 people at The Ribbon as a post-marathon celebration. I booked two months in advance, as I had friends and family from around the world in town for the weekend. The restaurant called me a day before the reservation and told me that they couldn’t honor my reservation. All I can say is this I’m shocked and truly very let down. Had I known in advance I could have made alternate arrangements. The restaurant shouldn’t be taking reservations it’s unable to honor, and if they do they should notify people well in advance. Terrible.
LS
Lawrence Sashin
Oct 27, 2025
3.0
Not sure how to rate yesterday's experience, but I'll try. 2 of the 4 of us really liked their meal, 1 said it was ok and then there was me.
It started when the waitress asked if there were any questions and I asked about the fried chicken. She responded it was what you were known for and I asked if it was only white meat and she responded yes, only white meat. I told her I like only dark and I didn't order it. I opted for my 2nd choice corned beef hash.
My friend was willing to bet that the order would come out wrong and he was right. She must have been new to the restaurant.
The order came out piecemeal and things were left out. We flagged a back waiter and the missing pieces were delivered.
Well , my friends fried chicken came out and low and behold there was dark meat on his plate and to add insult to injury my corned beef hash was mostly broccoli and potatoes with only a hint of corned beef.
MZ
Maria Fernanda Zapata
Oct 21, 2025
5.0
We traveled all the way from Miami to celebrate our wedding at The Ribbon, and it couldn’t have been more perfect! From the owners and managers to our amazing event planner Heather — and the incredible servers and bartenders — every single person made the entire process easy, seamless, and truly enjoyable.
The decorations were stunning, the food was absolutely delicious, and the service and hospitality were unmatched. Everyone on the team went above and beyond to make all our wishes come true, and it showed in every detail of the night.
Our guests are still talking about how beautiful everything was and how wonderful the staff made them feel. We’re endlessly grateful to The Ribbon for creating such a warm, elegant, and unforgettable celebration.
AB
Ameya Bhakay
Oct 18, 2025
5.0
Riley got us seated in a comfortable booth seating for our party, and the interiors were really festive. Halloween is coming!
Tried their Ribbon Lager, which was really crip and light and easy to drink. For food, we got a few things including Mac & Cheese and Butter Pasta for the kids from their kids menu.
I tried their Parmesan Cheese Ravioli ($26) which was really good. Phillipe, our server suggested Fried Chicken ($32) for the table which for perfect for three adults to share. Their Truffle Fries ($14) didn't really have a truffle kick. The Tuna Crack Rice Flight ($26) was impressive as well.
Noise levels were on the higher end, they had a private party going on. Amazing outdoor seating too.
Overall - a very nice experience. Will be one of our favorite places to go to in the area!
What are the general operating hours of The Ribbon?
The Ribbon is open from 4:00 PM to 10:00 PM on Mondays and Tuesdays; from 11:00 AM to 10:00 PM on Wednesdays and Sundays; and from 11:00 AM to 11:00 PM on Thursdays, Fridays, and Saturdays.
What delivery services does The Ribbon offer?
The Ribbon offers both in-store pickup and delivery services.
What are the delivery hours for The Ribbon?
Delivery service is available from 4:00 PM to 10:00 PM on Mondays and Tuesdays; 11:00 AM to 10:00 PM on Wednesdays and Sundays; and 11:00 AM to 11:00 PM on Thursdays, Fridays, and Saturdays.
When can I place takeout orders at The Ribbon?
Takeout orders can be placed during the hours of 4:00 PM to 10:00 PM on Mondays and Tuesdays; 11:00 AM to 10:00 PM on Wednesdays and Sundays; and 11:00 AM to 11:00 PM on Thursdays, Fridays, and Saturdays.
What types of cuisine and dining styles does The Ribbon offer?
The Ribbon offers a diverse menu including fusion, New American, sushi, steakhouse, hamburger, brunch, seafood, and vegetarian options. It also operates as a bar and grill and offers catering services.
Where is The Ribbon located?
The Ribbon is located at 20 W 72nd St, New York, NY 10023, United States.
How can I view The Ribbon's menu online?
You can view The Ribbon's menu at https://theribbonnyc.com/menu.
What is the price range of The Ribbon?
The Ribbon falls into the mid-range price category, indicated as price range TWO.
Are there any hotels near The Ribbon for visitors?
Yes, nearby hotels include The Franconia, Hotel Bancroft, and La Quinta Inn & Suites New York City Central Park, offering convenient stays close to The Ribbon.
What attractions or services are close to The Ribbon that customers might want to visit?
Customers can visit The Franconia for shopping and lodging, Sambuca for Italian dining, and the Weill Medical College Of Cornell University if interested in educational visits. Parking is also available nearby at City Parking.
Are there transportation or parking options near The Ribbon?
Yes, City Parking is available close to The Ribbon, making it convenient for visitors traveling by car.