Business Details
About
Burger JointRestaurantIce Cream ShopChicken RestaurantAmerican RestaurantFast Food RestaurantBar
Smashburger® is a leading fast-casual better burger restaurant that is redefining its category by providing a burger experience that combines the superior product, service and atmosphere associated with sit-down casual dining and the speed and convenience associated with quick-service restaurants. With its handcrafted comfort foods ranging from smashed-to-order burgers, handspun Haagen-Dazs® milkshakes, chicken sandwiches, salads, and sides made with fresh, premium ingredients and quick served in less than six minutes, Smashburger® is putting the burger back at the center of the consumer dining experience. As the fastest restaurant company to reach the 100-unit milestone, Smashburger® is well on its way to becoming a leading international brand.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Requires reservationsNot available
Location
Hours
Reviews
4.3
696 reviews
5 stars
459
4 stars
112
3 stars
44
2 stars
28
1 star
53
What are people saying?
AI-generated from recent customer reviews
Service Quality
Many customers praised the friendly and helpful service, particularly highlighting an employee named Moses for his exceptional customer care.
Food Quality
The food, especially the burgers and fries, received positive feedback for being tasty and well-prepared, although some noted issues with saltiness and order accuracy.
Cleanliness
The restaurant was frequently described as clean and well-maintained, contributing to a pleasant dining experience.
Staff Attitude
Overall, the staff were reported to be welcoming and professional, although there were occasional mentions of unprofessional behavior from some employees.
Order Accuracy
Several reviews indicated problems with order accuracy, with customers receiving incorrect items or missing components.
- MDMarilyn Delacruz4 days ago5.0The staff is so great here! I believe his name is Malcom, he works in the kitchen with the beard, he seems like management and tinesha are awesome! There’s also a tall man who works the register with long dark hair. They all go above and beyond! The service is amazing, The food is amazing! Everything made tastes great since it’s being made by people who care ❤️ 10/10!!
- EBElson Bardowell5 days ago5.0Moises was amazing. Being able to manage the front register, make sure my order was perfect and still bring it upstairs to where I was seated was top notch! I work in the area and will be back!!
- RVRay VelazquezNov 8, 20252.0Total chaos… Male cashier with long hair in a bun all frazzled and had an attitude. Was brought my food and 35 minutes later when I walk downstairs, they still hadn’t made my shake🙈
- EGEka GvazavaNov 4, 20255.0The staff at this Smashburger location is absolutely amazing! They’re always friendly, attentive, and provide consistently excellent service. The food is delicious every single time — always fresh and perfectly made. Highly recommend!
- XSXochitl SoraOct 30, 20252.0Great almost everything except for how they take orders with a new person at a register in the peak of lunch time. The guy could not answer questions about the food. His manager or trainer was rude, loud and obnoxious. I saw my shake being made and I knew it was mine because of the ingredients. I tried to speed up the process and ask if it was mine. Lady told me to wait because all these other mobile order shakes were waiting there after being made even though it is lunch time for employees who have to get back to work. Make this process faster and the lady must be made nicer.
Frequently Asked Questions About Smashburger
What type of food does Smashburger in Lexington Ave specialize in?
Smashburger specializes in fast-casual burgers made with fresh, premium ingredients along with handspun Haagen-Dazs® milkshakes, chicken sandwiches, salads, and sides.
What are the operating hours for dining at Smashburger on Lexington Ave?
Smashburger is open daily from 10:30 AM to 10:00 PM for dine-in service.
Does Smashburger offer delivery services and what are the delivery hours?
Yes, Smashburger offers delivery from 11:00 AM to 9:30 PM every day.
Can I order Smashburger's menu items online or via an app?
Yes, you can order Smashburger meals online through their website or via the Smashburger app available on the Apple App Store.
Is there seating available at Smashburger and do they have outdoor seating?
Smashburger offers both indoor seating and outdoor seating areas for customers.
Does Smashburger serve alcohol and have a bar onsite?
Yes, Smashburger serves beer, wine, cocktails, and has a bar onsite.
Is Smashburger wheelchair accessible and does it have wheelchair accessible restrooms?
Yes, Smashburger has wheelchair accessible entrance, seating, and restrooms.
Are children welcome at Smashburger and is there a children's menu?
Yes, Smashburger welcomes children and offers a children's menu.
What nearby places can I visit after dining at Smashburger on Lexington Ave?
After dining, you can visit nearby places such as Cool Mess ice cream shop for dessert, Zoe Townhouse restaurant, or Fig & Olive Mediterranean restaurant for varied dining experiences.
Is Smashburger near any notable parks or recreational areas?
Yes, Four Freedoms Park Con, a park and monument, is located nearby for visitors who want to enjoy outdoor activities before or after their meal.
Are there any nearby spas close to Smashburger for relaxation after dining?
Yes, several spas such as Manhattan Laser Spa, Epic Men's Spa, Unicorn Nails and Spa, and Attitude Spa and Nail are nearby for relaxation and pampering.