Mixed reviews on food quality, with some praising specific items like the grilled cheese and chicken sandwiches, while others reported cold or poorly prepared meals.
Service Issues
Numerous complaints about rude or unprofessional staff, long wait times, and incorrect orders, leading to a negative customer experience.
Cleanliness
Concerns about cleanliness, particularly in the dining area and bathrooms, with some customers noting dirty tables and unsanitary conditions.
Value for Money
Customers expressed mixed feelings about pricing, with some finding it reasonable for NYC, while others felt the food did not justify the cost.
Positive Experiences
Despite the negatives, several customers highlighted friendly staff and enjoyable meals, indicating that there are positive experiences to be had.
DD
DYRA
Dec 31, 2025
2.0
Ofrecen afuera y en su menú digital un sandwich de brisket que no venden, supuestamente no hay pero para tenerlo publicado por todo lado es mala publicidad. Tocó comer pan con huevo
JJ
Joseph
Dec 23, 2025
1.0
This place was awful. I wanted to like this place. When ordering I asked staff if it was gluten free and they confirmed it was was. When I got it it was a breaded chicken and I said I can’t eat this I am gluten free(allergy) he scoffed at me and said you put two chicken but I confirmed with staff prior anyways they made it again and they put chili peppers and jalapeños instead of pickles. Would not recommend if you are celiac and worried about cross contamination and also just in general. HORRIBLE PLACE
PA
Parissa Azarvand
Dec 21, 2025
4.0
Good stop for food away from the chaos of Times Square. Wish the portions were a little bigger for the Mac and cheese for the price. Overall happy with our meal.
CL
Clientes Locales
Dec 18, 2025
1.0
Thursday December 18, 2025 - 10:30 pm
JFK Terminal 4 -Melt Shop
Worse Manager!
I placed the order for a cheeseburger and after a few minutes they told me that they ran out of burger meet, I requested my money back and the manager turned nasty about it.
JG
Juanita G
Nov 14, 2025
3.0
Hello My foodies! I am spending the weekend in NY and stopped by here because we were hungry and it was close by. Well it's definitely a place to go if your hungry, but I wouldn't say it's the best tasting. The burger I got wasn't bad, but it was messy and little greasy. It was ok. The cheese fries unfortunately were cold so the taste was not good. The strawberry drink however was pretty good. Best part of a quick meal. I would only recommend if there is nothing else around and your super hungry! However the service was fine and they were cleaning during our meal so they try to keep it clean.
Yes, you can order online through their website at http://order.meltshop.com/menu/1003-50th-ny.
What payment methods are accepted at Melt Shop?
Melt Shop accepts American Express, Android Pay, Apple Pay, Cash, Mastercard, Samsung Pay, and Visa.
Is Melt Shop wheelchair accessible?
Yes, Melt Shop has a wheelchair accessible entrance.
Does Melt Shop offer vegetarian menu options?
Yes, Melt Shop serves vegetarian food and has options suitable for vegetarians.
What nearby restaurants can I visit before or after Melt Shop?
Nearby restaurants include Sushi & Bento by Mr. Lim - Urban Hawker, Dim Sum Darling, and Bobby Van's steakhouse, offering various dining experiences to complement your visit to Melt Shop.
Are there any nearby bakeries close to Melt Shop?
Yes, Ole & Steen bakery is nearby, perfect for grabbing a pastry or dessert before or after your meal at Melt Shop.
What nearby transit or community services can help visitors find or enjoy the area around Melt Shop?
Visitors can find community services like Volunteers of America - Greater New York nearby, and for travel or accommodation assistance, Fareportal and Camp No Counselors are also close to Melt Shop.