maman

4.3
1188 reviews

About

Coffee ShopRestaurant Delivery ServiceRestaurantDessert ShopBreakfast RestaurantBrunch RestaurantEuropean RestaurantFrench RestaurantFamily Style RestaurantCafe
maman is a french bakery, café and leading lifestyle brand with locations across north america and canada. inspired by family traditions, and the highest quality ingredients, maman offers a selection of delicious baked goods {including their famous nutty chocolate chip cookie}, coffee, fresh breakfast, and lunch options spanning from hearty salads & sandwiches to savory quiches. in addition to hosting intimate events, maman has partnered with leading brands for partnerships and activations. from baby showers and birthday parties to engagements, they're able to help celebrate customers & make new beautiful memories. in september 2021, maman founders elisa marshall & benjamin sormonte released the highly anticipated maman: the cookbook.

Location

maman
22 W 25th St., New York, NY
10010, United States

Hours

Reviews

4.3
1,188 reviews
5 stars
734
4 stars
247
3 stars
93
2 stars
49
1 star
65

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers praised the delicious food, especially pastries and unique drinks, but some noted issues with dryness and portion sizes.

Service Experience

Service quality varied; while many highlighted friendly and accommodating staff, others reported slow service and unprofessional behavior.

Atmosphere

The café's ambiance was frequently described as charming and cozy, making it a popular spot for brunch and casual meetings.

Pricing Concerns

Several reviews mentioned that prices felt high relative to the quality and portion sizes of the food.

Cleanliness

Most customers found the café clean and well-maintained, although a few noted issues with cleanliness during busy times.
  • LT
    Léane Tönett
    3 days ago
    4.0
    I visited Maman recently and had a mixed experience. The pastries and baked goods were absolutely delicious, fresh, flavorful, and definitely the highlight of the visit. However, the service was disappointing. I asked at the counter if I could simply take a seat, and the staff member told me yes and that someone would come to take my order. After 15 minutes, no one showed up, so I had to call a server over myself. On top of that, there were food leftovers from the previous guest on my table for the same 15 minutes. No one apologized, acknowledged it, or made any effort to clean it sooner. The server who eventually helped me seemed unfriendly, annoyed, and clearly not in the mood to be serving customers. Great food, but the service definitely needs improvement.
  • JC
    Jaden Caban
    4 days ago
    5.0
    I have the privilege of going to Maman almost every day to pick up coffee orders — and it’s not just me who loves it, my clients rave about their coffee too. Every time I’m there, I’m greeted with warm smiles and even warmer coffee. The team here is genuinely great, and the service is always on point. Even when the line is out the door, they stay fast, efficient, and never lose quality. One of my favorite spots for sure.
  • MA
    Melis Aslan
    5 days ago
    1.0
    The worst Maman experience ever. I ordered a chicken wrap, and the chicken was literally fridge-cold. When I told my waiter, he said, ‘It’s a wrap,’ as if that explained it. Yes, I know it’s a wrap — that doesn’t mean the chicken should be ice-cold. I asked if this is how they normally serve it, and instead of answering, he just grabbed it and said they could warm it up (which they did… with the lettuce still inside). The best part? When I tried to clarify, another waiter came over and told me to calm down. If you enjoy cold chicken, cooked lettuce, and being yelled at, this is the place to go.
  • CS
    Christine Soudry
    Nov 16, 2025
    5.0
    Maman in New York is a charming haven that blends beautiful rustic décor with warm, welcoming vibes. Their coffee is rich and flavorful, perfectly paired with an irresistible selection of pastries. Every visit feels cozy and uplifting, like a little escape from the city’s hustle. It’s the kind of place you find yourself returning to again and again.
  • NL
    Naomi Lee
    Nov 13, 2025
    4.0
    I am very disappointed that maman charges an entire dollar extra for nondairy substitutes in lattes. This is unfair for people who cannot have milk or don't drink it. The major corporations have stopped charging extra for non-dairy options for a multitude of good reasons, and maman should too. Non dairy options are not rare and do not cost much more than dairy milk. The benefit of allowing customers to customize their drink without being upcharged would only benefit them.

Frequently Asked Questions About maman

What are the regular operating hours of maman?

maman is open from 7:30 AM to 6:00 PM Monday through Friday, and from 8:00 AM to 6:00 PM on weekends.

When is happy hour at maman?

Happy hour at maman runs from 3:00 PM to 6:00 PM Monday through Friday, and from 4:00 PM to 6:00 PM on Saturdays and Sundays.