Business Details
About
Coffee ShopCafeRestaurant Delivery ServiceDessert ShopBreakfast RestaurantBrunch RestaurantEuropean RestaurantFrench RestaurantBakeryAmerican Restaurant
maman is a french bakery, café and leading lifestyle brand with locations across north america and canada. inspired by family traditions, and the highest quality ingredients, maman offers a selection of delicious baked goods {including their famous nutty chocolate chip cookie}, coffee, fresh breakfast, and lunch options spanning from hearty salads & sandwiches to savory quiches. in addition to hosting intimate events, maman has partnered with leading brands for partnerships and activations. from baby showers and birthday parties to engagements, they're able to help celebrate customers & make new beautiful memories. in september 2021, maman founders elisa marshall & benjamin sormonte released the highly anticipated maman: the cookbook.
Location
Hours
Reviews
4.7
251 reviews
5 stars
214
4 stars
15
3 stars
8
2 stars
5
1 star
9
What are people saying?
AI-generated from recent customer reviews
Service Quality
Many customers praised the friendly and attentive service, particularly highlighting staff members like Regina and Kandy for their exceptional hospitality.
Food and Drinks
The coffee and pastries received high marks for quality and taste, with several customers noting the deliciousness of specific drinks and food items.
Atmosphere
The café's ambiance was frequently described as beautiful and inviting, making it a pleasant place to relax or enjoy a meal.
Inconsistency
Some reviews mentioned inconsistent food quality and service experiences, with a few customers reporting issues with wait times and staff demeanor.
Suggestions for Improvement
A few customers suggested improvements in service efficiency and menu clarity, particularly regarding ordering pastries and drink delivery.
- JPJulia Pienkowska2 days ago5.0Such a great spot! So many delicious pastry and drink options. Serve proper breakfast and lunch as well. The space is nicely decorated and accommodates both large and small groups.
- RBRupsha Basu2 days ago2.0Have come here several times and usually love it but was disappointed with two things today. 1) my quiche lorraine tasted stale and the bottom crust was soggy. The whole thing was moist in fact. 2) They really need to reconsider their laptop policy for a location in the middle of Manhattan. I was told by two different servers no laptops when I was checking my work emails for 2 minutes while waiting for my food. I was dining alone and my food and latte had not yet arrived. What is the purpose of this rule? I will probably reconsider coming here again on a weekend afternoon. The service was otherwise great and I enjoyed my latte and the soup du jardin
- VPVeronica PeterkinNov 16, 20255.0Would give it a 6-star rating if I could! They sat our party of six quickly on a Sunday mid-morning brunch without a need for a reservation. There was ample space and service was fast. I wish I had gotten the name of our server because she was fantastic. The food was amazing - very large portions of note! The cocktails were all great, light, and not too sugary. The coffee drinks were tasty but very sweet so I would definitely recommend half sweetened. Staff are friendly but not overly in your face.
- NRNeha RuchNov 14, 20255.0This location has the same charm and quality of all the Maman cafes combined with a spaciousness and a chic downstairs event space. The team there does an impeccable job in collaborating with anyone to bring to life what they want from intimate lunch parties to large celebrations. As a small business owner, the Maman team gives me a creative edge by feeling like an extension of my team!
- HVhortense VeigaNov 9, 20255.0Bakery Maman NYC sur la 18ème est un lieu absolument incroyable : trois étages magnifiquement décorés, parfaits pour organiser des événements ! L’endroit est adorable, avec des photos des employés bébés accrochées partout. C’est chaleureux, sublime… et surtout délicieux.
Frequently Asked Questions About maman
What are the regular business hours for maman?
Maman is open from 7:30 AM to 6:00 PM Monday through Friday, and from 8:00 AM to 6:00 PM on Saturdays and Sundays.
When will maman officially open?
Maman is scheduled to open on May 1, 2025.
What types of services does maman offer for ordering?
Maman provides in-store pickup, delivery, and same-day delivery services.
What kind of cuisine and products can I expect at maman?
Maman is a French bakery and café offering pastries, coffee, fresh breakfast and lunch options including hearty salads, sandwiches, and savory quiches.
What payment methods are accepted at maman?
Maman accepts American Express, Apple Pay, Cash, Discover, MasterCard, and Visa.
Where is maman located?
Maman is located at 3 West 18th Street, New York, NY 10011, USA.
Is there an app available to order or learn more about maman?
Yes, maman has both an Android app and an iOS app available for download to enhance your experience.
What nearby places can I visit around maman?
Nearby you can visit the Ladies' Mile Historic District, a landmark and museum area, and explore The City Bakery or Skyline Books for additional food and shopping experiences.
Are there nearby real estate services if I am new to the area around maman?
Yes, there are multiple nearby real estate agencies such as Shane Boyle - New York City Real Estate Associate Broker, Brown Harris Stevens, and Angle Realty Group to assist new residents.
Can I access entertainment or coworking spaces near maman?
Yes, nearby places include WeWork for coworking, and entertainment venues like Racket Club and Uppercut movie television studio.