maman

4.6
297 reviews

About

Coffee ShopCafeRestaurant Delivery ServiceDessert ShopBreakfast RestaurantBrunch RestaurantEuropean RestaurantFrench RestaurantBakeryAmerican Restaurant
maman is a french bakery, café and leading lifestyle brand with locations across north america and canada. inspired by family traditions, and the highest quality ingredients, maman offers a selection of delicious baked goods {including their famous nutty chocolate chip cookie}, coffee, fresh breakfast, and lunch options spanning from hearty salads & sandwiches to savory quiches. in addition to hosting intimate events, maman has partnered with leading brands for partnerships and activations. from baby showers and birthday parties to engagements, they're able to help celebrate customers & make new beautiful memories. in september 2021, maman founders elisa marshall & benjamin sormonte released the highly anticipated maman: the cookbook.

Location

maman
3 West 18th Street, New York, NY
10011, United States

Hours

Reviews

4.6
297 reviews
5 stars
250
4 stars
18
3 stars
10
2 stars
6
1 star
13

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers consistently praised the friendly and attentive service from staff members, particularly highlighting Aaron, Regina, and Kandy.

Atmosphere

The cafe is noted for its lovely and cozy atmosphere, making it a great spot for brunch or coffee with friends.

Food and Drinks

Many reviews complimented the delicious food and coffee, although there were some mixed opinions on specific items like pastries and quiches.

Staff Efficiency

While most reviews praised the service, there were a few complaints about slow service during busy times.
  • BV
    Bogdan Vygovsky
    1 day ago
    1.0
    The coffee was very bitter, the beans are burnt beyond recognition
  • JM
    Juris Magararu
    Dec 30, 2025
    5.0
    Jacob is amazing! Great team! Abe cashed me out smoothly..
  • LS
    Laura Staugaitis
    Dec 23, 2025
    5.0
    Lovely atmosphere, always enough room to find a seat while still being lively. I think the no-laptop policy helps with creating the convivial atmosphere. I appreciate all the gluten free options and the food is tasty.
  • JN
    Julia Ng
    Dec 17, 2025
    1.0
    The workers here are so slow and don’t care about doing their jobs. Three people standing behind the counter and a line has formed for ten minutes. Me and a man with a baby are standing at the cash registers wondering who is going to take our orders and wondering why no one behind the counter is looking at us or even trying to act like they don’t see us while they just talk to each other and lollygag. Whoever is managing this place can do a better job.
  • LP
    Ludovica Piattella
    Dec 13, 2025
    4.0
    I love this place because it’s cozy and the people are always nice and frisky. Super good for brunch but also for an afternoon coffee and pastries. Eduard was very humble and kind, he served us on time even tho the restaurants was packed. Amazing person. Only thing is that going there on weekends is a little more difficult since it’s full of people! Nice job :)

Frequently Asked Questions About maman

What are the regular business hours for maman?

Maman is open from 7:30 AM to 6:00 PM Monday through Friday, and from 8:00 AM to 6:00 PM on Saturdays and Sundays.

When will maman officially open?

Maman is scheduled to open on May 1, 2025.