Business Details
About
Coffee ShopRestaurant Delivery ServiceRestaurantDessert ShopBreakfast RestaurantBrunch RestaurantEuropean RestaurantFrench RestaurantFamily Style RestaurantCafe
maman is a french bakery, café and leading lifestyle brand with locations across north america and canada. inspired by family traditions, and the highest quality ingredients, maman offers a selection of delicious baked goods {including their famous nutty chocolate chip cookie}, coffee, fresh breakfast, and lunch options spanning from hearty salads & sandwiches to savory quiches. in addition to hosting intimate events, maman has partnered with leading brands for partnerships and activations. from baby showers and birthday parties to engagements, they're able to help celebrate customers & make new beautiful memories. in september 2021, maman founders elisa marshall & benjamin sormonte released the highly anticipated maman: the cookbook.
Location
Hours
Reviews
4.2
630 reviews
5 stars
420
4 stars
81
3 stars
38
2 stars
30
1 star
61
What are people saying?
AI-generated from recent customer reviews
Service Quality
The service is generally praised for being friendly and attentive, with several standout staff members like Riley and Zach receiving specific commendations.
Food Quality
Customers frequently highlight the delicious food and pastries, particularly the breakfast items and unique drinks, although some mention inconsistencies in quality.
Atmosphere
The café is described as cozy and inviting, making it a popular spot for socializing and studying, though it can get quite crowded.
Staffing Issues
Several reviews indicate that the café is often understaffed, leading to longer wait times and occasional lapses in service.
Customer Experience
While many customers have positive experiences, there are notable complaints about rude behavior from staff and issues with order accuracy.
- FRFaezeh M RNov 15, 20255.0We ordered the tahini latte, mocha and the savory scones + chocolate brioche. They were all fresh and delicious. Service was also quick and professional.
- ISIAS ShallwaniNov 15, 20255.0Exceeding breakfast - good quality and service. Wish I could come here everyday
- CCCarmenNov 7, 20253.0Food, drinks, atmosphere is all amazing! Don't get me wrong. But please allow for a message option on your uber eats. I always have to try calling this location after placing my order because I can’t add “just 1 pump of syrup” in my drink, to explain the order. I try calling the other locations and someone usually picks up, however, this one they do not. I don’t want any barista to have to worry about remaking the drink. Please include an option on uber eats to leave a message, in case someone wants to add an adjustment. Other than that, the place is 5 stars. Thanks!!
- DGDave GluckNov 4, 20251.0Bought a coffee and settled in to get some work done, amazing that I was able to get a seat at a table near an outlet. Love working from Maman! Was told no laptops and had to abandon my coffee and find a new place to work with short notice. Staff was rude and didnt offer me a to go cup or a refund.
- ARAlexi RosenfeldOct 31, 20255.0Maman on the Upper West Side is a cozy spot with great coffee, fresh pastries, and a warm atmosphere. The service is always excellent — Andy, in particular, stands out for his friendly and attentive approach. A neighborhood favorite done right.
Frequently Asked Questions About maman
What are the regular opening hours of maman?
maman is open every day from 7:30 AM to 6:00 PM on weekdays and from 8:00 AM to 6:00 PM on weekends.
When is the kitchen at maman open?
The kitchen operates daily from 8:00 AM to 4:00 PM.
Does maman offer happy hour specials? If so, when?
Yes, maman offers happy hour specials Monday through Friday from 3:00 PM to 6:00 PM, and on weekends from 4:00 PM to 6:00 PM.
What type of cuisine and products can I expect at maman?
maman is a French bakery and café offering baked goods like their famous nutty chocolate chip cookie, coffee, breakfast, and lunch options including salads, sandwiches, and quiches.
Where is maman located?
maman is located at 152 Columbus Avenue, New York, NY 10023, USA.
How can I contact maman for inquiries or reservations?
You can call maman at +1 646-490-4520.
Does maman have an online presence on social media?
Yes, maman is on Instagram (@_mamannyc_), TikTok (@_mamannyc_), Pinterest, YouTube, and LinkedIn.
What are some popular nearby places to maman that customers might visit?
Near maman, customers can visit the Century 21 Department Store, Kiehl's cosmetic and beauty store, and the 66th Street-Lincoln Center train station for convenient transit access.
How can I easily reach maman using public transportation?
You can use the 66th Street-Lincoln Center train station or the MTA M7 Bus Stop nearby to reach maman conveniently.
Are there other dining options near maman for variety after your visit?
Yes, nearby you can find Le Botaniste, a vegetarian restaurant, and Dig Inn, offering American and vegetarian dishes, providing additional dining choices.