maman is a french bakery, café and leading lifestyle brand with locations across north america and canada. inspired by family traditions, and the highest quality ingredients, maman offers a selection of delicious baked goods {including their famous nutty chocolate chip cookie}, coffee, fresh breakfast, and lunch options spanning from hearty salads & sandwiches to savory quiches. in addition to hosting intimate events, maman has partnered with leading brands for partnerships and activations. from baby showers and birthday parties to engagements, they're able to help celebrate customers & make new beautiful memories. in september 2021, maman founders elisa marshall & benjamin sormonte released the highly anticipated maman: the cookbook.
Customers praised the delicious pastries and coffee, but some expressed disappointment with specific dishes and perceived value.
Service Experience
While many reviews highlighted friendly and attentive staff, there were notable complaints about slow service and order mix-ups.
Ambiance
The café's cozy and charming atmosphere received positive remarks, making it a popular spot for studying and socializing.
Pricing Concerns
Several customers felt that the prices were high relative to the quality of food and service received.
IK
Isun A Kazerani
3 days ago
5.0
I love this cafe particularly the staff. I have never come across such a friendly and responsible team looking after customers with such care and attention. Their manager Diego is super friendly and at the same time very responsible and capable. The rest of the staff Artin and all the rest are extremely kind and caring! Thanks for being so awesome team!
SC
Starasea Camara
6 days ago
1.0
I *was* a regular here, and my order was quite consistent. Barista working today was incredibly condescending suggesting I needed to pay extra for caramel on a drink that already has it listed. Save yourself the trouble and go to Grand Daisy instead, better coffee and more down to earth employees who correct their mistakes instead of opting for ego.
AS
Abigail Sears
Dec 23, 2025
5.0
I came into Maman for the second time ever today and it did not disappoint! The food was good, the pastures were excellent and the service exceptional. Both my cousin and I ordered salads - I did the quinoa and sweet potato one and my cousin the beet root one - and both were good. My cousin enjoyed her breakfast sandwich and I enjoyed a side of eggs, which were nice and fresh. As far as the pastries, we recommend the chocolate chip cookie (one of my fav chocolate chip cookies around), the pistachio chocolate croissant, the almond croissant and the blueberry thyme scone. All were delicious and we recommend trying the lavender hot chocolate as well. All in all, I really enjoy this bakery/cafe and would definitely come back again and again.
DB
Diana Babshinskaya
Dec 17, 2025
5.0
One of my favorite places in NYC! It is such a vibe ! You can tell all the workers are friendly to each other and it’s very rejuvenating to see ! Will definitely be coming back! Food was amazing !!! Cups and all plates are sooo cute !
SS
Sydney
Dec 15, 2025
3.0
Love the ambiance of Maman and the food is good enough. It's not mind blowing but a good stop for quality, simple options. I came in on Saturday afternoon so of course the restaurant was busy. The staff was nice enough considering the busyness and we were happy to snag a table.
Amidst the shuffle, my order and the orders of my friends were lost. We received a tarte that none of us had ordered and from there more chaos ensued. We notified the first waitress of the confusion and she did not come back to the table after that. We waited minimum 15 minutes for her to return as we saw her in our peripheral but she never did.
It took us flagging down a different waiter for help. We explained to him that we were still waiting on our food. He left frantically and came back asking for our orders. It was easy to assume that our order had not been keyed in at all. We waited an additional 40 something minutes just for my friend's order to come out wrong again! By that time were famished but waited another ten minutes for the final and correct order to come to the table.
Despite all of this, I wouldn't have been that upset. Things happen. However, it was the lack of transparency, and consideration that was surprising. We barely received an apology. We were met with mediocre customer service and no accommodations. Again it was a busy day but the lack of attentiveness or explicitness for a place as highly regarded as Maman was disappointing. Not only that but the food was cold by the time it came out.
At the end of the ordeal when asking for a bag, a waitress had the audacity to tell me that usually they charge for bags upfront but she would do me a favor and give me this one for free. I understand it is a business expense, but please let me know how I would have prepaid for a bag when I was dining in and didn't anticipate bringing food home. It was nice of her to give me the bag, but the tone was one of admonishment as if I should've known better.
Needless to say the food was not good enough to warrant the long wait and lack of customer service.
maman is open daily from 7:30 AM to 6:00 PM on weekdays and from 8:00 AM to 6:00 PM on weekends.
When is the kitchen at maman open to serve food?
The kitchen operates daily from 8:00 AM to 4:00 PM.
When can I enjoy happy hour at maman?
Happy hour is Monday to Friday from 3:00 PM to 6:00 PM, and on weekends from 4:00 PM to 6:00 PM.
What type of cuisine and food does maman offer?
maman is a French bakery and café offering baked goods, coffee, fresh breakfast, and lunch options including salads, sandwiches, and quiches.
Can maman host private events and celebrations?
Yes, maman can host intimate events like baby showers and birthday parties, and has experience partnering with brands for activations.
Where is maman located?
maman is located at 211 W Broadway, New York, NY 10013, USA.
How can I find maman on social media?
You can follow maman on Instagram @_mamannyc_, TikTok @_mamannyc_, YouTube, Pinterest, and LinkedIn at their respective URLs.
What nearby coffee shops or cafés are close to maman?
Nearby cafés include Cafe Clementine and Gotan, which customers might want to try if visiting the area or exploring other coffee options.
Are there any nearby transportation options to help customers get to maman?
Yes, the Franklin Street (IRT Sixth Avenue Line) and Calle Franklin train stations are nearby, providing convenient transit access to maman.
What nearby dining options are available near maman for customers wanting variety?
Customers can explore dining at Greek restaurant Paros Tribeca, Italian spots like Sagra Pizza Bar and Terra Wine Bar, or Mexican restaurants such as Casa Carmen and El Teddys nearby.