maman

4.2
664 reviews

About

Coffee ShopRestaurant Delivery ServiceRestaurantDessert ShopBreakfast RestaurantBrunch RestaurantEuropean RestaurantFrench RestaurantFamily Style RestaurantCafe
maman is a french bakery, café and leading lifestyle brand with locations across north america and canada. inspired by family traditions, and the highest quality ingredients, maman offers a selection of delicious baked goods {including their famous nutty chocolate chip cookie}, coffee, fresh breakfast, and lunch options spanning from hearty salads & sandwiches to savory quiches. in addition to hosting intimate events, maman has partnered with leading brands for partnerships and activations. from baby showers and birthday parties to engagements, they're able to help celebrate customers & make new beautiful memories. in september 2021, maman founders elisa marshall & benjamin sormonte released the highly anticipated maman: the cookbook.

Location

maman
114 W. 41st St., New York, NY
10036, United States

Hours

Reviews

4.2
664 reviews
5 stars
411
4 stars
106
3 stars
54
2 stars
33
1 star
60

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers praised the delicious pastries and food, though some noted inconsistencies in freshness and taste.

Service Issues

Service quality varied significantly, with reports of long wait times, rude staff, and unprofessional behavior from management.

Atmosphere

The café has a charming and cozy ambiance, but it can be quite noisy and crowded, making it difficult to enjoy the experience.

Pricing Concerns

Several customers felt that prices were high for the quality and portion sizes of the food and drinks.

Customer Experience

While many enjoyed their visits, there were notable complaints about poor customer service and cleanliness.
  • KH
    kareem hossain
    Nov 15, 2025
    5.0
    Cashier was very nice. Ordered a cappuccino and was one of the best I’ve had in the area
  • MD
    Mariana Diaz
    Nov 8, 2025
    5.0
    Es un lindo lugar, adoro la decoración y hay una buena selección de bebidas, comida y panadería, suele estar muy concurrido.
  • MP
    Margarita Petrova
    Nov 4, 2025
    5.0
    I love this place for their seasonal PSL, but it gets super crowded in the mornings.
  • CW
    Chris Wu
    Oct 21, 2025
    1.0
    They put a tiny notes on the gate which is hardly noticeable that you couldn’t use your laptop, and when you buy things at the counter they won’t tell you, only when you sit at their table they start to enforce you to take away your laptop otherwise they will kick you out. Terrible place with a ridiculous manner.
  • KN
    Karolina Nowak
    Oct 18, 2025
    4.0
    I find the food at maman to be absolutely delicious and the coffee is good. The ambiance is really nice as well - it's a beautifully decorated space that feels sophisticated yet cozy. They get busy but I haven't had issues finding a spot to sit. Service can be spotty depending on the day and person.

Frequently Asked Questions About maman

What are the regular operating hours of maman?

maman is open Monday to Friday from 7:30 AM to 6:00 PM, and on weekends from 8:00 AM to 6:00 PM.

When is the kitchen at maman open?

The kitchen operates daily from 8:00 AM to 4:00 PM.