maman

4.1
406 reviews

About

Coffee ShopRestaurant Delivery ServiceRestaurantDessert ShopBreakfast RestaurantBrunch RestaurantEuropean RestaurantFrench RestaurantFamily Style RestaurantCafe
maman is a french bakery, café and leading lifestyle brand with locations across north america and canada. inspired by family traditions, and the highest quality ingredients, maman offers a selection of delicious baked goods {including their famous nutty chocolate chip cookie}, coffee, fresh breakfast, and lunch options spanning from hearty salads & sandwiches to savory quiches. in addition to hosting intimate events, maman has partnered with leading brands for partnerships and activations. from baby showers and birthday parties to engagements, they're able to help celebrate customers & make new beautiful memories. in september 2021, maman founders elisa marshall & benjamin sormonte released the highly anticipated maman: the cookbook.

Location

maman
667 Lexington Ave, New York, NY
10022, United States

Hours

Reviews

4.1
406 reviews
5 stars
256
4 stars
59
3 stars
26
2 stars
22
1 star
43

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers praised the delicious pastries and coffee, but many expressed disappointment with certain food items being bland or poorly prepared.

Service Issues

Numerous reviews highlighted inconsistent and often rude service, with complaints about order mistakes and slow response times.

Atmosphere

The café's ambiance was frequently described as cozy and charming, making it a pleasant spot for casual dining or coffee breaks.

Staff Performance

While some staff members received commendations for their friendliness and helpfulness, others were criticized for their lack of engagement and poor customer service.

Value for Money

Several customers felt that the prices were high relative to the quality of food and service received, leading to dissatisfaction.
  • AB
    Axelle Bechu
    2 days ago
    1.0
    Personnel extrêmement désagréable. On nous a littéralement mis dehors sans aucune explication correcte, alors que nous demandions simplement un moment pour aller aux toilettes. L’employée semblait uniquement pressée de rentrer chez elle, au point de nous faire sentir que notre présence dérangeait. Une attitude irrespectueuse et totalement inappropriée pour un établissement qui accueille du public. Très mauvaise expérience.
  • IN
    Ishaan Nair
    Nov 13, 2025
    5.0
    Love this place, the staff is super friendly (especially shoutout to Anthony, he is a kind and sweet staff member), the food is great and are quick with the orders.
  • ES
    Erkut Savaş
    Nov 12, 2025
    5.0
    Yeterli. Hoş, küçük ve hee şey lezzetli
  • CO
    Christopher Onate
    Nov 8, 2025
    2.0
    This is the iced vanilla honeybutter latte. Compare this to their advertisements. There are NO cornbread crumbs. NO sweet cornfoam. As for the honey butter sauce, i could not taste it. The taste of this drink was very basic, average milk and coffee than you can get from any food truck. I asked the barista twice if he was sure he made the right drink. He said yes, this is the one. I asked him where are the crumbs? He said they ran out. Ok, well why did no one say that before i placed the order? At these prices, I would expect better quality drinks. I can get a higher quality coffee from Luckin Coffee for $3. First time visitor, what a disappointment. The only reason i give 2 stars is because i also got a pastry and that one was actually pretty good. Overall though, this is the most underwhelming coffee purchase I have made in years.
  • KR
    Kamila Regalado
    Nov 6, 2025
    1.0
    I placed an order online, showed up on my lunch break and waited by the counter. The food runner or baristas did not acknowledge until 30 MINUTES later when someone said "if you have an online order you have to ask, they're in the back". Always such awful customer service.

Frequently Asked Questions About maman

What are the regular opening hours for Maman?

Maman is open Monday through Friday from 7:30 AM to 6:00 PM and on weekends from 8:00 AM to 6:00 PM.

What time does the kitchen at Maman operate?

The kitchen at Maman operates daily from 8:00 AM to 4:00 PM.