The banana pudding is frequently praised as the best dessert, though some customers noted inconsistencies in quality, particularly with the amount of bananas and wafers.
Customer Service
Many reviews highlighted poor customer service, with reports of rude staff, lack of assistance, and unprofessional behavior.
Product Quality
While some desserts received positive feedback, others, including cupcakes and cakes, were criticized for being dry or stale.
Location Convenience
The bakery's location in Penn Station is convenient for travelers, but some customers expressed frustration with stock availability and long wait times.
MD
Mei Deng
Dec 31, 2025
5.0
FIREEEE. I was such a banana pudding hater before having this. Best banana pudding ever!! So light and creamy, and the vanilla wafers and fresh bananas are yummy
- Original banana pudding: 11/10 classic
- Apple crisp pudding (seasonal): 9/10, liked it but not as much as original
OC
OUT N ABOUT with Yours Truly LIZZO C
Dec 29, 2025
5.0
My first time trying Magnolia Bakery, so much to choose from! I will definitely be back next time I visit New York.
Blueberry Jamboree - super tasty with lots of blueberries
Latte made perfectly
IG
isabella grajales
Dec 23, 2025
5.0
When there to try the famous banana pudding. It was good, but I have tried better. Just two slices of banana in my individual cut. I also order a slice of the carrot cake that looked good, and it was soooo delicious. Try that one instead.
EL
Epic Lemons
Dec 23, 2025
3.0
The Banana Pudding just tastes like a sweet vanilla cream, way too rich and not enough banana. And annoyed staff!
NG
Nicole Gomez
Dec 14, 2025
1.0
My family and I walked in at 08:11pm and asked for hot chocolate, we were visiting from out of state and heard only good things about Magnolia Bakery. After waiting in line, the person helping us was about to turn around and make it however another employee from behind the counter stood up and said “okay no, we’re not doing anymore beverages tonight or else it will never end.” From a business standpoint if you post that your “working” hours are until a certain time, a customer would expect that almost an hour before closing would be sufficient in getting in their order. Furthermore, if an excuse to not work is going to be made, at least say “it’s sold out.” But not the BS excuse we got.
Frequently Asked Questions About Magnolia Bakery - Moynihan Train Hall
What are the operating hours of Magnolia Bakery - Moynihan Train Hall?
Magnolia Bakery - Moynihan Train Hall is open from 7:00 AM to 9:00 PM on Monday, Tuesday, Saturday, and Sunday; and from 7:00 AM to 9:30 PM on Wednesday, Thursday, and Friday.
Where is Magnolia Bakery - Moynihan Train Hall located?
It is located at 383 8th Avenue, New York, NY 10001, United States.
What type of business is Magnolia Bakery - Moynihan Train Hall?
It is a cupcake shop.
How can I contact Magnolia Bakery - Moynihan Train Hall by phone?
You can call them at +1 646-908-3500.
Does Magnolia Bakery - Moynihan Train Hall have a website?
Yes, their website is http://magnoliabakery.com/.
Which train stations are near Magnolia Bakery - Moynihan Train Hall?
Moynihan Train Hall and Moynihan Station are nearby train stations, making it convenient for travelers to visit the bakery.
Are there other food options near Magnolia Bakery - Moynihan Train Hall?
Yes, nearby you can find Yono Sushi, Pressed Juicery, Chopt Creative Salad Co., Davey’s Ice Cream, Maman café, Cha Cha Matcha, and The Irish Exit among others.
What amenities for travelers are close to Magnolia Bakery - Moynihan Train Hall?
Close amenities include the Amtrak Metropolitan Lounge and Moynihan Train Hall at Penn Station, which may enhance the convenience for visitors traveling by train.
Can I visit other shops or entertainment venues near Magnolia Bakery - Moynihan Train Hall?
Yes, nearby are places like Skylight Studios and Skylight at Moynihan Station for arts and events, as well as the NYC Flea Market for shopping and the New York Comic Book Shop for coffee and collectibles.
What timezone is Magnolia Bakery - Moynihan Train Hall located in?