Magnolia Bakery - Moynihan Train Hall

4.1
473 reviews

About

Cupcake Shop

Location

Magnolia Bakery - Moynihan Train Hall
383 8th Avenue, New York, NY
10001, United States

Hours

Reviews

4.1
473 reviews
5 stars
285
4 stars
68
3 stars
37
2 stars
25
1 star
58

What are people saying?

AI-generated from recent customer reviews

Banana Pudding

The banana pudding is frequently praised as the best dessert, though some customers noted inconsistencies in quality, particularly with the amount of bananas and wafers.

Customer Service

Many reviews highlighted poor customer service, with reports of rude staff, lack of assistance, and unprofessional behavior.

Product Quality

While some desserts received positive feedback, others, including cupcakes and cakes, were criticized for being dry or stale.

Location Convenience

The bakery's location in Penn Station is convenient for travelers, but some customers expressed frustration with stock availability and long wait times.
  • MD
    Mei Deng
    Dec 31, 2025
    5.0
    FIREEEE. I was such a banana pudding hater before having this. Best banana pudding ever!! So light and creamy, and the vanilla wafers and fresh bananas are yummy - Original banana pudding: 11/10 classic - Apple crisp pudding (seasonal): 9/10, liked it but not as much as original
  • OC
    OUT N ABOUT with Yours Truly LIZZO C
    Dec 29, 2025
    5.0
    My first time trying Magnolia Bakery, so much to choose from! I will definitely be back next time I visit New York. Blueberry Jamboree - super tasty with lots of blueberries Latte made perfectly
  • IG
    isabella grajales
    Dec 23, 2025
    5.0
    When there to try the famous banana pudding. It was good, but I have tried better. Just two slices of banana in my individual cut. I also order a slice of the carrot cake that looked good, and it was soooo delicious. Try that one instead.
  • EL
    Epic Lemons
    Dec 23, 2025
    3.0
    The Banana Pudding just tastes like a sweet vanilla cream, way too rich and not enough banana. And annoyed staff!
  • NG
    Nicole Gomez
    Dec 14, 2025
    1.0
    My family and I walked in at 08:11pm and asked for hot chocolate, we were visiting from out of state and heard only good things about Magnolia Bakery. After waiting in line, the person helping us was about to turn around and make it however another employee from behind the counter stood up and said “okay no, we’re not doing anymore beverages tonight or else it will never end.” From a business standpoint if you post that your “working” hours are until a certain time, a customer would expect that almost an hour before closing would be sufficient in getting in their order. Furthermore, if an excuse to not work is going to be made, at least say “it’s sold out.” But not the BS excuse we got.

Frequently Asked Questions About Magnolia Bakery - Moynihan Train Hall

What are the operating hours of Magnolia Bakery - Moynihan Train Hall?

Magnolia Bakery - Moynihan Train Hall is open from 7:00 AM to 9:00 PM on Monday, Tuesday, Saturday, and Sunday; and from 7:00 AM to 9:30 PM on Wednesday, Thursday, and Friday.

Where is Magnolia Bakery - Moynihan Train Hall located?

It is located at 383 8th Avenue, New York, NY 10001, United States.