Customers consistently praised the food, highlighting dishes like the chicken schnitzel, burgers, and various pasta options as delicious and well-prepared.
Service Issues
Many reviews pointed out poor service experiences, including slow service, inattentive staff, and rude interactions, which detracted from the overall dining experience.
Atmosphere
The restaurant's atmosphere was described as lively and fun, though some found it too loud and cramped, impacting their comfort during meals.
Value for Money
While some customers felt the prices were reasonable for New York, others expressed concerns about portion sizes and perceived value, especially with recent price increases.
Staff Attitude
Feedback on staff attitude was mixed, with some praising friendly and attentive service, while others reported disinterest and unprofessional behavior from certain employees.
TP
Tax Professional
1 day ago
5.0
Nice service and experience. The place was packed, mostly with university students. Nice vibe.
RH
Ryan Hughes
2 days ago
5.0
Absolute fire brekkie burritos and banana bread. The decor and energy is top notch and highly recommend. Christie behind the bar is the best!
TG
Tiye Grant
4 days ago
5.0
Tiffannie B was the best BESTTTTTTT SERVER she severed so well I was like omg this girl needs a raise! She was quick, and very kind! 10/10
TC
teresa cheplic
Nov 14, 2025
5.0
recently got drinks and apps here with friends and it was fantastic!! our waitress was so sweet! unfortunately i dont remember her name, but to the waitress who looks like lady gaga with dark hair, i wanted to let you know that beetlejuice with trisha paytas was great!! will definitely be back next time im in the area!!!
KZ
Kristina Zhegunova
Oct 20, 2025
5.0
Ruby’s Café is my safe choice every time I need a cozy spot to grab lunch with friends. Someone always goes for the avocado toast, someone else for the burger — and everything is consistently delicious. The fries are absolutely amazing! The vibe is fun and relaxed, the crowd is cool, and it’s always packed (which says a lot!).
Prices are very reasonable for New York, and the quality never disappoints. I just love this place — it always feels like the right choice, no matter the day or mood. Highly recommend! 🍔🥑🍟