El Castillo De Jagua 2

4.1
842 reviews

About

Restaurant

Details

  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupAvailable

Location

El Castillo De Jagua 2
521 Grand St, New York, NY
10002, United States

Hours

Reviews

4.1
842 reviews
5 stars
443
4 stars
207
3 stars
92
2 stars
33
1 star
67

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally praised the food as delicious and authentic Dominican cuisine, though some noted inconsistencies in quality and seasoning.

Service Issues

Service received mixed reviews, with many customers reporting slow or inattentive service, while others highlighted friendly and courteous staff.

Pricing Concerns

Several reviews mentioned issues with pricing, including perceived overcharging and unexpected fees, leading to dissatisfaction among some customers.

Cleanliness and Safety

There were serious concerns regarding cleanliness and food safety, with reports of food poisoning and unsanitary conditions affecting customer trust.
  • BM
    Becky M
    6 days ago
    4.0
    Solid Dominican food. We always leave stuffed and happy. Service can be iffy or sweet depending on the day. And atmisphere is no frills which is a plus for me.
  • MS
    Mindy Schiffman
    Dec 22, 2025
    5.0
    Best Dominican sandwich ever. Delicious pernil and pork belly. The chicken soup is perfect on a cold winter day.
  • VE
    Vanessa Enger
    Dec 19, 2025
    5.0
    The wait staff has always been friendly and courteous. Food is plentiful and delicious.
  • SM
    Sam Metsfan
    Dec 13, 2025
    5.0
    Some of the most delicious and outstanding Dominican food I have had in NYC. And wonderful service. INCREDIBLE prices. $60 for 4 beers, milkshake, chicken, specialty rice dish, beans, plantains & more. Enough food for 3 people. Can’t beat the price.
  • JJ
    Jay
    Nov 15, 2025
    1.0
    I used to order here; however, this restaurant has changed for the worse. Service has gotten worse. They don't care about you or maybe it was just towards asians. They overcharge and manipulate prices to take advantage of customers. When you try to discuss the prices, they ignore your opinion or complaints. Despite the customers' complaints, they deflect and never change the prices while choosing to argue back. This restaurant has also been shut down before for sanitation reasons. Despite my low reviews, this is a restaurant that's worth a low review and is a restaurant I wouldn't recommend going to.