Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve New York, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.7
232 reviews
5 stars
96
4 stars
51
3 stars
42
2 stars
8
1 star
35
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and unprofessional.
Food Quality
Customers frequently reported issues with food quality, including stale items, incorrect orders, and unsanitary conditions.
Cleanliness
Several reviews pointed out cleanliness concerns, including dirty tables and unhygienic food handling practices.
Service Speed
Many customers complained about slow service and long wait times, indicating a need for more staff.
Order Accuracy
A significant number of reviews mentioned consistent issues with order accuracy, with customers receiving incorrect items.
- DBDarlene BatesNov 6, 20254.0Ordered a chai latte w/ toasted almond stevia skim milk..with half dozen donuts…I’m Good! Latte was very Good!…was looking for vegetarian option was up there but unfortunately unavailable
- NWNicole WJul 23, 20251.0DONT GO HERE!! Told the woman my order was incorrect and i needed to return and do the order over. The guy at the counter was willing to help and she deliberately put her hand on his arm to stop him. Then told him “thats your problem, not ours”. We have to stop pouring money into businesses of people that cant even give us common courtesy and respect. Never coming here again and i will sugggest others dont as well
- CZChristopher ZhouJul 12, 20251.0MOLDY BREAD!!!
- AVAmanda VasquezJul 9, 20251.0First and last time going to this Dunkin. I was really craving a bagel with cream cheese and an iced coffee…yeah bad decision. Bagel tasted so burnt, couldn’t even finish it and the iced coffee tasted so bitter…even though it was a caramel iced coffee. Do not recommend.
- DMDoneth MillerJun 26, 20252.0This Dunkin by Gun Hill and Bartow Ave., Bronx, NY. The problem with these Dunkin Donuts the person who was serving the food opened a box with her gloves on then ready to handle the food with the same gloves, I screamed out u cannot do that so she changed her gloves. The Dunkin at Corner Street and Boston Rd, Bronx, NY the guy who was handling the food kept pulling up his pants 👖 😳 with the said gloves then touch the food. I screamed out you r not doing my food today, touching the food then yr pants then the food when you should have put a belt in yr pants. Very unhygienic. These people need to be retrained. That is why I am going in now than drive thru.
Frequently Asked Questions About Dunkin'
What are the regular operating hours for Dunkin' at 53 West 116th St, New York?
Dunkin' is open daily from 6:00 AM to 10:00 PM at this location.
Does this Dunkin' location offer delivery and curbside pickup services?
Yes, Dunkin' at this address offers both delivery and curbside pickup services.
What holiday drinks are currently featured at this Dunkin' location?
You can try the new Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher this season.
Can I order ahead using a mobile app from this Dunkin' location?
Yes, you can order ahead using the Dunkin' mobile app available on both Apple and Android platforms.
What types of meals does Dunkin' serve here?
This Dunkin' serves breakfast, lunch, and brunch options.
Is there a drive-thru available at this Dunkin' location?
No, this location does not have a drive-thru service.
What kind of payment options does Dunkin' accept here?
They accept debit and credit cards at this location.
Are there any nearby places to visit after grabbing coffee at Dunkin'?
You can visit Baskin-Robbins for ice cream, Popeyes® Louisiana Kitchen for chicken meals, or check out the Harlem Fish Market 116th Street for fresh seafood nearby.
Is there parking available near Dunkin' at 53 West 116th St?
Yes, 130 Lenox and LAZ Parking - 130 Lenox Garage provide parking options nearby.
Are there fitness or activity centers close to Dunkin'?
Yes, you can find iLoveKickboxing - Harlem and Fit Theorem - Harlem gyms nearby for fitness activities.