Dunkin'

3.8
222 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve New York, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
381 Canal St, New York, NY
10013, United States

Hours

Reviews

3.8
222 reviews
5 stars
118
4 stars
37
3 stars
13
2 stars
3
1 star
51

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service, with some praising friendly staff while others report rudeness and unprofessional behavior.

Food Quality

Inconsistent food quality noted, with some customers enjoying fresh items while others received burnt or stale food.

Cleanliness

Concerns raised about cleanliness, with reports of unsanitary conditions and poor hygiene practices.

Efficiency

Service speed varies; some customers experienced quick service, while others reported long wait times and order mix-ups.
  • FS
    Faridun Sodikov
    6 days ago
    1.0
    Garbage too night coffee is Garbage it's not looks like coffee i bay coffee and put the garbage these is not fire time
  • KK
    Kp Kp
    Dec 25, 2025
    5.0
    The food was good and the customer service was excellent. I would recommend next time
  • TC
    Tom C
    Dec 3, 2025
    1.0
    I despise the service in the mornings, but I still visit because it’s 24/7. However, today was the last time I’ll be there. Three other customers and I were waiting at the outside window when we witnessed an employee drop a full order of hash browns on the floor. He picked them all up and then placed them in the bags. Check the security cameras at 12/3/25 at 4:50 am. When we tried to comfort the employee, he acted as if he had no idea what we were talking about.
  • LB
    LIZA_ BELLA
    Nov 24, 2025
    1.0
    The cahsier lliterally was scratching his grion area. You are aware you handling food. Just nasty. I don't understand the self awareness. Dude thats nasty
  • FM
    Franco Montez
    Nov 23, 2025
    1.0
    Horrible location. Did a UberEats order, as in the picture that is how they packed it. No way could've the delivery guy had flipped the drinks because the bag was sealed without any space for it to do so. I spent around $60-$70 on the order to get my stuff like that was very disrespectful and unprofessional. I would never recommend this location.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' at 381 Canal St, New York?

Dunkin' at 381 Canal St, New York is open 24 hours every day of the week.

Does this Dunkin' location offer delivery and pickup services?

Yes, this Dunkin' location offers both curbside pickup and delivery services.