Dunkin'

3.8
215 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve New York, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
381 Canal St, New York, NY
10013, United States

Hours

Reviews

3.8
215 reviews
5 stars
114
4 stars
37
3 stars
13
2 stars
3
1 star
48

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff are generally friendly and efficient, but there are reports of rude and unprofessional behavior from some employees.

Order Accuracy

There are frequent complaints about incorrect orders and mistakes with change.

Cleanliness

Mixed reviews on cleanliness; some customers noted unsanitary conditions.

Food Quality

Food quality varies, with some items praised as fresh and delicious, while others are reported as stale or poorly prepared.

Service Speed

Service speed is inconsistent, with some customers experiencing long wait times, especially during busy hours.
  • FM
    Franco Montez
    1 day ago
    1.0
    Horrible location. Did a UberEats order, as in the picture that is how they packed it. No way could've the delivery guy had flipped the drinks because the bag was sealed without any space for it to do so. I spent around $60-$70 on the order to get my stuff like that was very disrespectful and unprofessional. I would never recommend this location.
  • FD
    Frisk Dreemurr
    Nov 14, 2025
    5.0
    Fast service, delicious food and beverages per usual. Fairly cheap too
  • MP
    Matthew Pereira
    Oct 28, 2025
    4.0
    very friend staff, always get my order right, and get it to me on time even when it’s busy
  • RM
    Reese Mushrush
    Oct 25, 2025
    5.0
    They were so patient and and made my coffee so good!
  • LG
    lili guerrero
    Oct 23, 2025
    1.0
    This is the second time they give me terribly burnt food.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' at 381 Canal St, New York?

Dunkin' at 381 Canal St, New York is open 24 hours every day of the week.

Does this Dunkin' location offer delivery and pickup services?

Yes, this Dunkin' location offers both curbside pickup and delivery services.