Dunkin'

4.0
481 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve New York, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
4030 Broadway, New York, NY
10032, United States

Hours

Reviews

4.0
481 reviews
5 stars
228
4 stars
141
3 stars
55
2 stars
18
1 star
39

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unprofessional behavior from staff, leading to uncomfortable experiences.

Order Accuracy

Frequent complaints about incorrect orders and poor handling of mistakes, with some customers feeling their concerns were dismissed.

Cleanliness

Concerns raised about unsanitary conditions, including flies on food and improper food handling practices.

Service Speed

Mixed feedback on service speed, with some praising quick service while others experienced long wait times.

Product Quality

Inconsistency in food quality, with reports of stale items and incorrect drink preparations.
  • YC
    Yessenia Colleen
    Dec 21, 2025
    1.0
    visited this Dunkin’ on Sunday, December 21 around 10:30 a.m. The cashier who took my order was polite, and the gentleman who handed me my food was also nice. However, there was an issue with my order being made incorrectly. When I addressed it, the employee handing out the orders responded in a rude and unprofessional manner and used profanity in Spanish. This made the experience uncomfortable and unnecessary. Mistakes happen, but how they are handled matters. I hope management addresses customer service and professionalism going forward.
  • GM
    Gian Marsella
    Aug 4, 2025
    5.0
    Good morning breakfast spot
  • JJ
    Jennifer
    Aug 2, 2025
    5.0
    It was no one at the register and then the guy came with attitude 😒 and I said: if you don't like your job you could quit and then him and his coworker started talking in their language which pissed me off...and a client was so rude too.

Frequently Asked Questions About Dunkin'

What are the Dunkin' store hours at 4030 Broadway, New York, NY?

Dunkin' at 4030 Broadway is open Monday through Friday from 5:00 AM to 9:00 PM, and on weekends from 6:00 AM to 9:00 PM.

Does Dunkin' at 4030 Broadway offer delivery and pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services.