Dunkin'

3.3
247 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve New York, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
140 Delancey St, New York, NY
10002, United States

Hours

Reviews

3.3
247 reviews
5 stars
78
4 stars
52
3 stars
41
2 stars
13
1 star
63

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported extremely poor service, including long wait times, incorrect orders, and rude staff.

Product Freshness

Many reviews indicated that food items, particularly donuts and baked goods, were often stale or not fresh.

Cleanliness Issues

Several customers noted unsanitary conditions and a lack of cleanliness in the store.

Staff Attitude

Customers frequently mentioned unprofessional and rude behavior from staff, contributing to a negative experience.

Inconsistent Experience

The quality of food and service varied significantly, with some customers having good experiences while others faced numerous issues.
  • MP
    Mae P
    4 days ago
    2.0
    This location desperately needs to hire more people for the morning shift. It consistently takes way too long to order and receive one drink.
  • VP
    Vijender Pal
    Sep 18, 2025
    1.0
    Service is really bad the guy talking on a phone call while preparing the order 🤢🤢
  • GG
    gunsbound
    Aug 25, 2025
    3.0
    I got a french cruller. It was kinda wet and a bit stale. My buddy ate some hashbrowns. He loves them. There is no seating.
  • JD
    John Doe
    Aug 18, 2025
    5.0
    This is a really good and convenient Dunkin! I went here a few times while in the city, and my coffee, bagels, and doughnuts were always made quickly and tasted great. Would recommend!
  • BW
    Ben Wang
    Jul 9, 2025
    1.0
    Terrible service. Don’t think they know what they’re doing. Last time I went a workers kid was in the food preparation area

Frequently Asked Questions About Dunkin'

What are the operating hours for Dunkin' at 140 Delancey St, New York?

Dunkin' at 140 Delancey St is open daily from 6:00 AM to 10:00 PM.

Does this Dunkin' location offer delivery and pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services.