Born in Astoria, Queens in July 2017, Chip City began as a hobby between two childhood friends as they sought to recreate the simple taste of their childhood. What began as a fun challenge to see who could create the best cookie turned into the Chip City we know and love today.
Customers generally praised the cookies for being delicious, large, and fresh, with many enjoying the variety of flavors offered.
Staff Friendliness
The staff received consistent positive feedback for being friendly, helpful, and providing excellent customer service.
Inconsistency
Some customers reported inconsistencies in cookie quality, with a few mentioning dry or bland cookies compared to competitors.
Service Issues
There were complaints regarding service issues, particularly with delivery orders and availability of cookie options during certain times.
RG
Rémi Gozard
Jan 5, 2026
5.0
Very good vegan cookie. I just don’t understand why they don’t call it Vegan but just dairy free without eggs. This makes it very confusing. Whike it is actually cruelty free from animal products
CG
Claudia Sanchez García
Jan 5, 2026
1.0
The worst, most terrible experience I've ever had in my life. The cookies they made were completely different from what I expected. The filling wasn't cheesecake, it was cold chocolate. And the cookie itself... The girl refused to give me a fresh, warm cookie, and on top of that, she was rude and just handed it to me in a bag that didn't even fit. It was completely disrespectful. It's a total rip-off.
PC
Peter Connolly
Dec 14, 2025
5.0
I was greeted immediately and helpfully informed of the week’s new cookie flavors. The staff was friendly and polite; i enjoyed my experience!
OK
Oksana Kaye
Nov 27, 2025
5.0
Freaking amazing cookies. When I got the box and felt how heavy they were, I knew I was in for a real treat. Perfection!
BS
beta ssa
Nov 23, 2025
5.0
Deliciosos cookies e almofadinha de cookies para venda
Chip City is open from 8:00 AM to 1:00 AM Monday through Thursday, from 7:00 AM to 3:00 AM on Friday and Saturday, and from 7:00 AM to 1:00 AM on Sunday.
Where is Chip City located?
Chip City is located at 298 Bleecker Street, New York, NY 10014, USA.
Does Chip City offer delivery and pickup services?
Yes, Chip City offers in-store pickup, delivery, and same-day delivery services.
What types of payment does Chip City accept?
Chip City accepts Apple Pay, cash, contactless payments, Mastercard, and Visa.
Can I order Chip City cookies online?
Yes, you can order cookies online at https://order.chipcitycookies.com/.
What is the dress code at Chip City?
The dress code at Chip City is casual.
What is the background story of Chip City?
Chip City was founded in July 2017 in Astoria, Queens as a hobby between two childhood friends recreating the simple taste of their childhood, which evolved into the business today.
Which nearby coffee shops can I visit when coming to Chip City?
Nearby coffee shops include Blank Street Coffee and St. George Coffee, great spots to grab a coffee before or after enjoying cookies at Chip City.
Are there notable dining options near Chip City?
Yes, nearby restaurants include Villa Pazzo, Five Guys, L'Accolade, and Surya, offering a variety of cuisines to explore in the area.
What entertainment or leisure spots are close to Chip City?
Nearby leisure spots include The Garret pub, Grove & Bedford arts and entertainment, and Collective by At the Venue pop-up shop for a full day out.