Born in Astoria, Queens in July 2017, Chip City began as a hobby between two childhood friends as they sought to recreate the simple taste of their childhood. What began as a fun challenge to see who could create the best cookie turned into the Chip City we know and love today.
Customers consistently praised the cookies for their delicious taste, soft and chewy texture, and variety of flavors.
Customer Service
The staff received high marks for being friendly, helpful, and engaging, contributing to a positive customer experience.
Store Atmosphere
The shop is described as small and cozy, but some customers noted the lack of seating and space during busy times.
Pricing
While some customers found the cookies to be on the expensive side, many felt the quality justified the price.
Community Connection
The staff's interaction with the community and children was highlighted positively, showcasing a welcoming environment.
MB
Mae Bruner
2 days ago
5.0
very yummy cookies and great staff!
JG
Jayden Gonzalez
Nov 11, 2025
5.0
Angel and Isabelle gave the best customer service I’ve ever seen and the cookies were amazing. We felt comfortable as soon as we walked through the door.
JR
Jasmine Ramirez
Nov 7, 2025
5.0
the peole are very kind and helpful and willing to help you with what you need and the cookies are very good
CK
Chloe Kerleshi
Oct 28, 2025
5.0
honestly the best cookies i’ve ever tasted, surpassed me expectations x10. not even kidding when i say i prefer this over crumbl. store clerk was super kind too
DM
Dana Miller
Oct 24, 2025
5.0
Not only are the cookies the best in the city, but the folks who work at the UWS location are so kind and fun. They make you want to go into the store.