Chip City

4.5
116 reviews

About

Dessert ShopBakery
Born in Astoria, Queens in July 2017, Chip City began as a hobby between two childhood friends as they sought to recreate the simple taste of their childhood. What began as a fun challenge to see who could create the best cookie turned into the Chip City we know and love today.

Location

Chip City
1371 Madison Ave, New York, NY 10128, New York, NY
10128, United States

Hours

Reviews

4.5
116 reviews
5 stars
94
4 stars
7
3 stars
5
2 stars
4
1 star
6
  • BI
    Beth Irish
    Oct 24, 2025
    5.0
    Friendly service and great cookies
  • KW
    Krystal Williams
    Oct 19, 2025
    5.0
    Aniya the sales rep was so fun an amazing person she was so well informed about the special and flavors
  • LM
    lynne Maher
    Oct 16, 2025
    5.0
    Bought these for the staff caring for my best friend at Mt. Sinai hospital. They were a big g hit!
  • BW
    Ballard Wong
    Sep 15, 2025
    5.0
    The cookies were amazing!!!! I love coming here during lunch.
  • JR
    Joel Ramirez
    Sep 4, 2025
    1.0
    My experience at Chip City was absolutely terrible. I placed an order through Uber for pickup and patiently waited the 15 minutes I was told to. Then, I walked another 5 minutes to the store. When I arrived, I asked the worker if I had to wait in line for my order. She responded in a very rude manner, saying that they were in a rush and I should wait 20-30 minutes for just four cookies. I asked if I could cancel my order since I had taken 5 minutes from work. She told me to cancel it through Uber, and when I did, I was charged a cancellation fee. I spent 30 minutes on Uber trying to get my money back, but they wouldn’t refund me. Uber informed me that they still had to pay the restaurant, which is why they couldn’t refund me. I feel like I was set up instead of her simply canceling my order. It’s disappointing because I usually order my cookies from Levain Bakery, and this was closer to me. I was hoping this would become my usual spot. However, after today, I’m not sure I’ll be back. Update: After calling Uber and speaking to someone instead, they were able to reach out to the store and confirm my story. Refund process.

Frequently Asked Questions About Chip City

What are Chip City's hours of operation during weekdays?

Chip City is open from 11:00 AM to 9:00 PM Monday through Thursday, and from 11:00 AM to 10:00 PM on Fridays.

Does Chip City offer delivery and pickup services?

Yes, Chip City offers in-store pickup, delivery, and same-day delivery services.