Business Details
About
Dessert ShopBakery
Born in Astoria, Queens in July 2017, Chip City began as a hobby between two childhood friends as they sought to recreate the simple taste of their childhood. What began as a fun challenge to see who could create the best cookie turned into the Chip City we know and love today.
Location
Hours
Reviews
4.7
304 reviews
5 stars
242
4 stars
43
3 stars
9
2 stars
6
1 star4
What are people saying?
AI-generated from recent customer reviews
Customer Service
Staff consistently received praise for being friendly, helpful, and providing exceptional service.
Cookie Quality
Many customers enjoyed the cookies, noting their freshness and variety, although some found certain cookies to be dry or hard.
Atmosphere
The shop's atmosphere was described as inviting and enjoyable, contributing positively to the overall experience.
Location Issues
Some customers mentioned difficulties finding the location and limited seating options.
- CVCamila Ramírez Vidal5 days ago5.0The guy who was helping us was amazing!!
- JFJoe FalchettoDec 31, 20255.0Ottimi biscotti.
- PPPetri PellonmaaDec 24, 20255.0Our daughter was desperate to get cookies for Christmas Eve, but we arrived at the store when it was already closed. When the staff saw her disappointed face behind the door however they opened up the door for us and handed her a box of cookies. Our daughter was so happy, it really made her Christmas. And the cookies tasted amazing as well. THANK YOU ❤️🎄
- HGHector GonzalezDec 22, 20255.0My go to when I’m at work. One of the best chip cities
- CCCookieDec 18, 20255.0Adriel The team lead was exceptional! Great customer service and made me feel welcomed and appreciated. His service was outstanding and made my trip to New York from Las Vegas more enjoyable and pleasant! I felt it was my birthday today and it wasn’t, the song celebration was on and I celebrated with a memorable experience to Chip City! He deserves a raise and an award!!I definitely recommend the cookies, they are amazing just like the service.
Frequently Asked Questions About Chip City
What are the operating hours of Chip City at Rockefeller Plaza?
Chip City is open from 10:00 AM to 8:00 PM on Mondays, Saturdays, and Sundays, and from 10:00 AM to 9:00 PM Tuesday through Friday.
Does Chip City offer delivery or pickup services?
Yes, Chip City offers in-store pickup, delivery, and same-day delivery services.
Where is the Chip City bakery located?
Chip City is located at 30 Rockefeller Plaza, Concourse Suite 20, New York, NY 10112.
How can I place an online order for Chip City cookies?
You can place an online order at https://order.chipcitycookies.com/.
What types of payment methods are accepted at Chip City?
Chip City accepts Apple Pay, cash, contactless payments, Mastercard, and Visa.
What is the casual dress code policy at Chip City?
Chip City maintains a casual attire dress code for its customers.
Which nearby eating spots can I visit before or after enjoying treats at Chip City?
Nearby dining options include Ben & Jerry's ice cream shop, Juice Press smoothie bar, Ace's Pizza, Black Seed Bagels bakery, Smith & Mills Rockefeller Center seafood and barbecue restaurant, Madras Dosa Co. Indian restaurant, and Sweetgreen vegetarian restaurant.
Are there any nearby landmarks or attractions close to Chip City at Rockefeller Center?
Yes, Chip City is close to notable landmarks such as 30 Rockefeller Plaza, Rockefeller Center, and the Rooftop Garden at Rockefeller Center, perfect for sightseeing before or after your visit.
What entertainment or arts venues are near Chip City?
Nearby entertainment venues include Bravo Digital HQ, the broadcasting studios of Bravo Network and MSNBC Photography, the Syfy Channel coworking space, WNBC TV Television Station, and Studio 6A - The Dr. Oz Show.
How can I contact Chip City for customer service inquiries?
You can reach Chip City's customer service via email at Customerservice@chipcitycookies.com or by phone at +1 646-918-7338.