Born in Astoria, Queens in July 2017, Chip City began as a hobby between two childhood friends as they sought to recreate the simple taste of their childhood. What began as a fun challenge to see who could create the best cookie turned into the Chip City we know and love today.
Customers generally praised the cookies for their delicious flavors and soft textures, although some reported dryness in certain varieties.
Customer Service
The staff received high marks for being friendly, helpful, and attentive, enhancing the overall customer experience.
Atmosphere
The shop's atmosphere was described as inviting and enjoyable, contributing positively to the visit.
Location
The Rockefeller Center location was noted for its convenience, though some customers mentioned difficulty finding it.
Variety
There is a good selection of cookie flavors, with many customers appreciating the unique options available.
RM
Rachael Martin
3 days ago
5.0
came here for the vegan cookie, it was amazing!! i got the brookie flavour and it was super decadent. i'll be thinking about this cookie until i can come back
JA
Joe A
6 days ago
5.0
Very good experience staff very friendly very helpful.
WW
Wiktoria Witwicka
Nov 14, 2025
5.0
If you like veeeery sweet cookies with lots of toppings, this place is for you :)
EG
Eric Gonzalez
Oct 28, 2025
5.0
I love this place! The cookie flavors are great, and I think Chip City cookies are tastier than Levain or Crumbl. go try it!
FA
fatima assaf
Oct 16, 2025
5.0
We visited the shop at Rockefeller Center around 12:10 PM on Wednesday the 15th. The cookies are amazing. They were tasty and soft after a six hour flight. The employee working at that time was even more amazing and personable. His service was impeccable. Next time we’re in the city we will be sure to visit again.
What are the operating hours of Chip City at Rockefeller Plaza?
Chip City is open from 10:00 AM to 8:00 PM on Mondays, Saturdays, and Sundays, and from 10:00 AM to 9:00 PM Tuesday through Friday.
Does Chip City offer delivery or pickup services?
Yes, Chip City offers in-store pickup, delivery, and same-day delivery services.
Where is the Chip City bakery located?
Chip City is located at 30 Rockefeller Plaza, Concourse Suite 20, New York, NY 10112.
How can I place an online order for Chip City cookies?
You can place an online order at https://order.chipcitycookies.com/.
What types of payment methods are accepted at Chip City?
Chip City accepts Apple Pay, cash, contactless payments, Mastercard, and Visa.
What is the casual dress code policy at Chip City?
Chip City maintains a casual attire dress code for its customers.
Which nearby eating spots can I visit before or after enjoying treats at Chip City?
Nearby dining options include Ben & Jerry's ice cream shop, Juice Press smoothie bar, Ace's Pizza, Black Seed Bagels bakery, Smith & Mills Rockefeller Center seafood and barbecue restaurant, Madras Dosa Co. Indian restaurant, and Sweetgreen vegetarian restaurant.
Are there any nearby landmarks or attractions close to Chip City at Rockefeller Center?
Yes, Chip City is close to notable landmarks such as 30 Rockefeller Plaza, Rockefeller Center, and the Rooftop Garden at Rockefeller Center, perfect for sightseeing before or after your visit.
What entertainment or arts venues are near Chip City?
Nearby entertainment venues include Bravo Digital HQ, the broadcasting studios of Bravo Network and MSNBC Photography, the Syfy Channel coworking space, WNBC TV Television Station, and Studio 6A - The Dr. Oz Show.
How can I contact Chip City for customer service inquiries?
You can reach Chip City's customer service via email at Customerservice@chipcitycookies.com or by phone at +1 646-918-7338.