Business Details
About
Coffee ShopBankATM
Capital One Cafés are part bank, part café–all in one place. Everyone’s welcome, whether you bank with us or not. Come in for everyday banking and in-person support from Ambassadors. Café ATMs are fee-free for Capital One Checking account holders to get cash, deposit cash or checks, check their balance, or pay a credit card bill. Enjoy world-class coffee from Verve Coffee Roasters and an all-day food menu. Get 50% off handcrafted beverages every day when paying with a Capital One or Discover debit or credit card. Settle in and enjoy free Wi-Fi and comfortable spaces for working, meeting or taking a break. You can even work toward money goals with free-for-everyone financial literacy events and workshops. Capital One N.A., Member FDIC.
Details
- Dine-inAvailable
- DeliveryNot available
- TakeoutAvailable
- DebitAvailable
Location
Hours
Reviews
4.0
218 reviews
5 stars
140
4 stars
23
3 stars
10
2 stars
14
1 star
31
- DKDiane KwonNov 15, 20252.0I am not sure if it is always like this, but my experience today felt a little off. This was my first time at this location, although I have been to several other Capital One Cafés before. When I was ordering, the staff member was texting on his phone and did not pay close attention to what I was asking. He did not ask about milk preferences or whether I wanted the bread warmed up. I also had to repeat most of my requests twice. I gave them my bottle for the drink, so I was looking for it at the pick-up section. However, another barista called my name with a plastic cup. I told him I ordered it with my bottle, and he seemed confused and could not identify which one was mine. I said I could take the drink in the plastic cup, but I would like my bottle back. Eventually he returned it, but he was also on his phone during this. When I tried the drink (the spicy matcha), it just tasted like watered-down milk. Even though I asked for light ice, the cup was full of ice and the matcha flavor was barely noticeable. Overall, it was a disappointing experience.
- NNNick NaclerioNov 10, 20251.0The hub for the homeless. This place is nice but seriously need to up the security and redo the quickly wearing seating
- NNNickOct 31, 20253.0Decent coffee shop, prefer local shops better but it’s good to come here if your in the area and have a capital one account
- FFfrancesandfrancisOct 25, 20254.0There’s a few Capital One cafes here in New York but this place is our go-to. It is spacious with so many seating areas and we frequent this place on weekends to read books, casually hang out or do some other online learnings. The location is perfect too, being next to a train stop, Bloomingdales (for shopping) and Central Park. A shout out to their staff manning the security too — you guys are always very welcoming.
- EFEugenia Kim FerrierOct 21, 20252.0I don’t want to sound harsh, but this place really needs to improve its service system. Once you get your order, things move fairly quickly, but the main issue is the lack of anyone consistently working the cash register. Every morning I stop by for coffee, there’s always a long line because no one is managing the register — even though there are about 5 or 6 people behind the counter. If someone is at the register, they’re usually refilling pastries instead of taking orders. This is NYC — people are in a rush to get to work, and waiting 10–15 minutes for a simple coffee order is frustrating. If this continues, there should at least be an app for mobile ordering. The customer service really needs some attention, and the system overall could use much better organization.
Frequently Asked Questions About Capital One Café
What is a Capital One Café?
A Capital One Café is part bank, part café–all in one convenient and welcoming space. Come in for everyday banking, in-person support from Ambassadors and handcrafted beverages from Verve Coffee Roasters. The Café offers free WiFi and cozy seating for all, plus most of our locations have extended and weekend hours. You can even work toward your money goals with free events, workshops and one-on-one Money & Life mentoring. Visit any of our 60+ locations nationwide whether you bank with us or not. Everyone’s welcome.
Can I come to a Capital One Café if I’m not a customer?
Whether you bank with us or not, everyone is welcome to come in for coffee, relax and recharge at our 55+ Cafés across the nation. Every Capital One Café location is truly a community space that offers both financial and social events to support your everyday well-being.
Will you try to sell me something at a Capital One Café?
No. Café Ambassadors are there to support you, not sell you. If you do have questions about products or services, they’re happy to answer them, but you can expect a sales free environment in all Capital One Cafés.
What can you do at a Capital One Café?
Get in-person support for your banking questions from our friendly Ambassadors all while enjoying your favorite beverage, an all-day food menu and comfortable spaces for working or taking a break. Open an account and explore other products and services in a no-pressure environment. Or, enjoy free-for-everyone programs and events to support your financial growth. The choice is yours.
Do Capital One Cafés have food or just coffee?
Yes, there’s a variety of food and beverages served at the Capital One Café.
Featuring craft coffee and a full-service coffee bar from Verve Coffee Roasters [https://www.vervecoffee.com/], teas and more, the Café is your new favorite “coffee spot.” The food menu features breakfast, lunch, snacks, and to-go items to keep you full while you sit and work or if you’re just stopping in for a quick bite.
Do Capital One Customers get perks at the Café?
Yes. While everyone can take advantage of all the things that Cafés have to offer whether you bank with us or not, Capital One customers can get 50% off handcrafed beverages every day when using a Capital One debit or credit card. Account holders of any Capital One product (18+ years of age or older) can reserve semi-private nooks available within almost every Café.
Can I open an account at Capital One Café?
Yes, through our self-service option, you can apply to open an account at a Capital One Café. Chat with a Café Ambassador and they can help you get set up.
How do I bank at a Capital One Café?
Capital One Cafés offer a modernized, friendly approach to banking that provides a low pressure way to get support. While we don’t have traditional bank tellers in our Cafés, customers can use our self-service options to get everyday banking done., even on the weekend. Ambassadors are on hand to assist you along the way with your banking questions, and can even help you apply for an account. Capital One Checking account holders can use Café ATMs fee-free to check their balance, deposit or withdraw cash, make credit card payments and more. Come in for everyday banking–stay to enjoy a handcrafted beverage. You can also:
- Replace, reissue or activate your debit card
- Lock and unlock your debit card
- Change your debit card PIN
- Receive sign-in support
- Update account information like your address, phone number and email address
- Place or remove a stop payment on a check or ACH
- Request duplicate tax forms be mailed to you
- Order a checkbook
Are there ATMs at a Capital One Café?
Yes, there are self-service ATMs available at all Cafés that are fee-free to Capital One customers. You can use them to deposit cash, deposit checks, pay your credit card bill and more. Not a customer? There’s a small fee to use the ATMs.
Can you reserve space at the Café?
Account holders (18+) can reserve a nook—a private workspace with tables and outlets—when they’re in the Café or from their Capital One mobile app. When in the Café, visitors can scan the QR code on the door of the nook to access the reservation portal to complete their booking. As of December 2024, account holders can make reservations in the Capital One mobile app by searching for their preferred Café, viewing the details of that Café and selecting "Reserve a Nook" to access the reservation portal.
What is a Capital One Café?
A Capital One Café is a welcoming space that combines everyday banking services with a café experience, offering handcrafted beverages, free WiFi, comfortable seating, and financial support through Ambassadors and free events.
Can I visit the Capital One Café if I'm not a bank customer?
Yes, everyone is welcome to come in for coffee, relax, and enjoy the community space and events regardless of whether you bank with Capital One.
Are salespeople trying to sell me products at the Capital One Café?
No, Café Ambassadors are there to support you, not to sell. They provide a no-pressure environment and answer any questions you might have.
What services can I access at the Capital One Café?
You can get in-person support for banking questions, open accounts, enjoy handcrafted beverages, eat from the all-day food menu, and attend free financial literacy events.
Does the Capital One Café offer food and beverages?
Yes, they serve a variety of food including breakfast, lunch, snacks, and pastries, along with craft coffee, teas, and other beverages from Verve Coffee Roasters.
Do Capital One Customers receive any perks at the Café?
Yes, customers get 50% off handcrafted beverages every day when paying with a Capital One debit or credit card, and can reserve semi-private nooks for work or meetings.
Can I open a bank account at the Capital One Café?
Yes, you can apply to open an account through self-service options at the Café with assistance from Café Ambassadors.
What banking transactions can I complete at the Capital One Café?
You can perform everyday banking like cash deposits and withdrawals, credit card payments, debit card management, account updates, and more with the help of self-service options and Ambassadors.
How is the Capital One Café located at 731 Lexington Ave accessible via public transit?
The Café is near the MTA Lexington Av / 59 St train station (serving lines 4, 5, 6, N, Q, R) and the 7Bus LI Outbound - E. 59th St bus stop, making it easy for customers to visit using public transportation.
What nearby shopping options are available around the Capital One Café at 59th & Lexington?
Shoppers can explore a variety of nearby stores including H&M, Louis Vuitton boutique, Swarovski jewelry store, the Container Store, and Bloomingdale's for clothing, accessories, and home goods before or after visiting the Café.
Are there popular dining or coffee spots near the Capital One Café at 731 Lexington Ave?
Besides the Capital One Café itself, nearby options include Starbucks and Fusia Asian Cuisine, allowing customers to choose from additional coffee or dining experiences in the area.