Business Details
About
Coffee ShopBankATM
Capital One Cafés are part bank, part café–all in one place. Everyone’s welcome, whether you bank with us or not. Come in for everyday banking and in-person support from Ambassadors. Café ATMs are fee-free for Capital One Checking account holders to get cash, deposit cash or checks, check their balance, or pay a credit card bill. Enjoy world-class coffee from Verve Coffee Roasters and an all-day food menu. Get 50% off handcrafted beverages every day when paying with a Capital One or Discover debit or credit card. Settle in and enjoy free Wi-Fi and comfortable spaces for working, meeting or taking a break. You can even work toward money goals with free-for-everyone financial literacy events and workshops. Capital One N.A., Member FDIC.
Details
- Dine-inAvailable
- DeliveryNot available
- TakeoutAvailable
- DebitAvailable
Location
Hours
Reviews
4.1
488 reviews
5 stars
316
4 stars
53
3 stars
32
2 stars
22
1 star
65
- MIMike Reviewed It!3 days ago5.0Half price lattes (in the heart of Herald Sq) if you use your capital one or discover card. Quality lattes for a great price. Came out to 2.99 for a small. They use a legit espresso machine from the Netherlands. Service was fantastic. All smiles and very friendly. Plenty of seating with space for laptops and working. Will 100% be back.
- RRRickNov 7, 20255.01️⃣EXPERIENCE: I had the pleasure of having my Mocka made by BRITTANY who made it exactly as I requested! (Super hot; Oatmil). And KAYLA was very kind where I was deciding what exactly I wanted at the register. 2️⃣LOGISTICS: Its usually pretty tricky to find a nice seat here, but the environment is lovely during the non-busy hours 🤗
- AFAfsaneh FallahiNov 6, 20251.0Extremely rude staff. The cashier was the worst. I asked for a pastry and he said, “It’s not expensive! Do you still want it?” Like… what?? And when I said yes, he literally shrugged his shoulders at me. And guess what!!! It was only $4! I don’t know if he was trying to insult me or just too lazy to grab it, but it was unbelievably rude. I was honestly shocked. Another huge red flag: the girl making the sandwich tried to open a mayo bottle by putting the whole cap in her mouth to remove the plastic seal and then she used it directly on some poor person’s sandwich. I wish I had recorded it, but I was too stunned by everything happening in that café. If you respect yourself, just go somewhere else.
- CBchristie bralaNov 5, 20253.0Giving this 3 stars because for a billion dollar company to have a cafe on 34th street and the bathroom looks like that… It’s falling apart and looks so dirty, the grout is nasty and cracking. For a first impression I was very unimpressed. Bathrooms should not be forgotten in the overall experience. Also please add a coat rack and somewhere to place a bag that’s not on a wet counter top. This is NY, people are carrying things 24/7.
- LKLemon KimOct 29, 20251.0⚠️ LICE ALERT ⚠️ DO NOT SIT ON ANY FABRIC CHAIR OR COUCH IN THIS PLACE. I sat on a small grey couch this morning and saw a huge lice crawling on my leg. 🤮I got up immediately and checked my clothes and bag and found more lice on the chair. It completely ruined my day. Even after washing everything, I still found one inside my hoodie when I got home. This is absolutely unacceptable. Please take care of hygiene and make sure people are not sleeping or staying inside the store. I left a note on that couch to warn others. Hopefully no one else has to go through the same disgusting experience. 🤢
Frequently Asked Questions About Capital One Café
What is a Capital One Café?
A Capital One Café is part bank, part café–all in one convenient and welcoming space. Come in for everyday banking, in-person support from Ambassadors and handcrafted beverages from Verve Coffee Roasters. The Café offers free WiFi and cozy seating for all, plus most of our locations have extended and weekend hours. You can even work toward your money goals with free events, workshops and one-on-one Money & Life mentoring. Visit any of our 60+ locations nationwide whether you bank with us or not. Everyone’s welcome.
Can I come to a Capital One Café if I’m not a customer?
Whether you bank with us or not, everyone is welcome to come in for coffee, relax and recharge at our 55+ Cafés across the nation. Every Capital One Café location is truly a community space that offers both financial and social events to support your everyday well-being.
Will you try to sell me something at a Capital One Café?
No. Café Ambassadors are there to support you, not sell you. If you do have questions about products or services, they’re happy to answer them, but you can expect a sales free environment in all Capital One Cafés.
What can you do at a Capital One Café?
Get in-person support for your banking questions from our friendly Ambassadors all while enjoying your favorite beverage, an all-day food menu and comfortable spaces for working or taking a break. Open an account and explore other products and services in a no-pressure environment. Or, enjoy free-for-everyone programs and events to support your financial growth. The choice is yours.
Do Capital One Cafés have food or just coffee?
Yes, there’s a variety of food and beverages served at the Capital One Café.
Featuring craft coffee and a full-service coffee bar from Verve Coffee Roasters [https://www.vervecoffee.com/], teas and more, the Café is your new favorite “coffee spot.” The food menu features breakfast, lunch, snacks, and to-go items to keep you full while you sit and work or if you’re just stopping in for a quick bite.
Do Capital One Customers get perks at the Café?
Yes. While everyone can take advantage of all the things that Cafés have to offer whether you bank with us or not, Capital One customers can get 50% off handcrafed beverages every day when using a Capital One debit or credit card. Account holders of any Capital One product (18+ years of age or older) can reserve semi-private nooks available within almost every Café.
Can I open an account at Capital One Café?
Yes, through our self-service option, you can apply to open an account at a Capital One Café. Chat with a Café Ambassador and they can help you get set up.
How do I bank at a Capital One Café?
Capital One Cafés offer a modernized, friendly approach to banking that provides a low pressure way to get support. While we don’t have traditional bank tellers in our Cafés, customers can use our self-service options to get everyday banking done., even on the weekend. Ambassadors are on hand to assist you along the way with your banking questions, and can even help you apply for an account. Capital One Checking account holders can use Café ATMs fee-free to check their balance, deposit or withdraw cash, make credit card payments and more. Come in for everyday banking–stay to enjoy a handcrafted beverage. You can also:
- Replace, reissue or activate your debit card
- Lock and unlock your debit card
- Change your debit card PIN
- Receive sign-in support
- Update account information like your address, phone number and email address
- Place or remove a stop payment on a check or ACH
- Request duplicate tax forms be mailed to you
- Order a checkbook
Are there ATMs at a Capital One Café?
Yes, there are self-service ATMs available at all Cafés that are fee-free to Capital One customers. You can use them to deposit cash, deposit checks, pay your credit card bill and more. Not a customer? There’s a small fee to use the ATMs.
Can you reserve space at the Café?
Account holders (18+) can reserve a nook—a private workspace with tables and outlets—when they’re in the Café or from their Capital One mobile app. When in the Café, visitors can scan the QR code on the door of the nook to access the reservation portal to complete their booking. As of December 2024, account holders can make reservations in the Capital One mobile app by searching for their preferred Café, viewing the details of that Café and selecting "Reserve a Nook" to access the reservation portal.
What is a Capital One Café?
A Capital One Café combines banking and café services in a welcoming space offering everyday banking, in-person support from Ambassadors, handcrafted beverages from Verve Coffee Roasters, free WiFi, and cozy seating. It also hosts free financial events and workshops. Everyone is welcome, whether you bank with Capital One or not.
Can anyone visit the Capital One Café even if they are not Capital One customers?
Yes, everyone can visit Capital One Cafés to enjoy coffee, relax, and attend free financial and social events, regardless of whether they bank with Capital One.
Does the Capital One Café try to sell banking products aggressively?
No, Café Ambassadors provide support and answer questions in a sales-free, low-pressure environment without trying to sell products.
What services are available at the Capital One Café in Herald Square?
You can get in-person banking support, enjoy handcrafted coffee and food, open a Capital One account, use fee-free ATMs if you are an account holder, participate in financial literacy events, and work or relax in a comfortable space with free WiFi.
What food and drinks does the Capital One Café offer?
The Café offers craft coffee, teas, and a full food menu with breakfast, lunch, snacks, and to-go items, featuring pastries, small plates, and handcrafted beverages from Verve Coffee Roasters.
Do Capital One customers receive any special perks at the Café?
Yes, Capital One customers get 50% off handcrafted beverages daily when paying with a Capital One debit or credit card. Account holders aged 18 or older can also reserve semi-private nooks for workspace use.
Are there ATMs available at the Capital One Café?
Yes, all Capital One Cafés have self-service ATMs that are fee-free for Capital One Checking account holders to deposit cash, checks, withdraw cash, pay credit card bills, and more. Non-customers may use the ATMs for a small fee.
What are the opening hours of the Capital One Café at 53 W 34th St, New York?
The Café is open Monday to Friday from 7:30 AM to 7:00 PM, and on Saturdays and Sundays from 9:00 AM to 6:00 PM.
What nearby transit options help customers reach the Capital One Café in Herald Square?
The Capital One Café is conveniently located near the 34th Street - Herald Square Station and the MTA-34th St-Penn Stn-1-2 & 3 Lines, making it easy for customers to access by subway and train.
What nearby attractions or shops can I visit before or after stopping by the Capital One Café?
Nearby you can explore Herald Square public plaza, shop at stores like H&M Herald Square, Victoria's Secret, Sephora inside jcpenney, and enjoy dining at Burger King. This area offers a mix of retail, dining, and public spaces to complement your visit.
Are there other financial services or banks near the Capital One Café in Herald Square?
Yes, nearby is a Capital One Bank branch providing traditional banking and ATM services, as well as other financial service providers like Publicis insurance agency and Global Protection LLC security services.