Business Details
About
Coffee ShopBankATMCapital One
Capital One Cafés are part bank, part café–all in one place. Everyone’s welcome, whether you bank with us or not. Come in for everyday banking and in-person support from Ambassadors. Café ATMs are fee-free for Capital One Checking account holders to get cash, deposit cash or checks, or check their balance. Enjoy world-class coffee from Verve Coffee Roasters and an all-day food menu. Get 50% off handcrafted beverages every day when paying with a Capital One or Discover debit or credit card. Settle in and enjoy free Wi-Fi and comfortable spaces for working, meeting or taking a break. You can even work toward money goals with free-for-everyone financial literacy events and workshops. Capital One N.A., Member FDIC.
Details
- Dine-inAvailable
- DeliveryNot available
- TakeoutAvailable
- DebitAvailable
Location
Hours
Reviews
4.1
513 reviews
5 stars
333
4 stars
56
3 stars
33
2 stars
22
1 star
69
- MRmahzabin rabita2 days ago5.0Its a fun place to grab a quick drink and chit chat. You do not need to be a Capital One client to visit the cafes. Can use the sitting spaces to relax or get some work done. Does get busy in the afternoons. Has a restroom open to all. Staff members are nice and friendly helping customers with any and all questions. (They helped me get free drinks!)
- MDMei Deng2 days ago5.0Great spot to study! Came here on a Saturday afternoon in between lunch and dinner plans. Lots of seating, outlets, and natural lighting. Free WiFi. Cozy vibe and spacious. Kinda loud tho
- JSJennifer SJan 4, 20265.0Visited on January 3, 2026 around 6pm. Great location near Macy's and other stores. Gingerbread latte was delicious 😋 Thanks to Henri (lady with red/orange hair) who was making rounds around the cafe greeting customers for her excellent customer service!
- RDRachel DeterdingJan 1, 20264.0Decent place to stop for food and drinks and warm up on a cold day. When I went, it was extremely busy pretty loud, and not much seating. However, we were able to find a table that opened up. Rhey had no chai, which was a bit disappointing, but oh well. Bathrooms were clean. Employees announced a 30 minute and 15 minute warning that they closed at 6pm. I would go there again in the furure.
- GJG JobDec 29, 20251.0My husband was trapped in their bathroom and the way they handled this was very apathetic as if this wasn’t the first time. I had to ask twice for them to call the fire department after they told me they were “doing an emergency work order” and then when they managed to call fire department- I asked for an eta and was met with a reply “hopefully soon because we close at 6. “ ???! Like were you not allowing them in after 6? Lol Then while I’m outside of the bathroom waiting for someone to open the door, a barista making drinks just started yelling at me and my brother from a distance that the bathroom is out of order and shut down with major attitude and I had to reply and tell her my husband is inside and we are literally waiting for someone to get him out. the entire situation was handled very disorganized and I felt for some of the employees who were there being apologetic but like I didn’t feel like anyone was taking initiative to resolve someone being locked inside the bathroom. And some of their employees are def annoyed and mad about working in a crowded cafe full of tourists but there’s no need to be so rude to customers who aren’t even talking to you directly. Also, one bathroom for an entire cafe that holds 100+ customers is also pretty wild. It’s safe to say, we will not be returning.
Frequently Asked Questions About Capital One Café
What is a Capital One Café?
A Capital One Café is part bank, part café–all in one convenient and welcoming space. Come in for everyday banking, in-person support from Ambassadors and handcrafted beverages from Verve Coffee Roasters. The Café offers free WiFi and cozy seating for all, plus most of our locations have extended and weekend hours. You can even work toward your money goals with free events, workshops and one-on-one Money & Life mentoring. Visit any of our 60+ locations nationwide whether you bank with us or not. Everyone’s welcome.
Can I come to a Capital One Café if I’m not a customer?
Whether you bank with us or not, everyone is welcome to come in for coffee, relax and recharge at our 55+ Cafés across the nation. Every Capital One Café location is truly a community space that offers both financial and social events to support your everyday well-being.
Will you try to sell me something at a Capital One Café?
No. Café Ambassadors are there to support you, not sell you. If you do have questions about products or services, they’re happy to answer them, but you can expect a sales free environment in all Capital One Cafés.
What can you do at a Capital One Café?
Get in-person support for your banking questions from our friendly Ambassadors all while enjoying your favorite beverage, an all-day food menu and comfortable spaces for working or taking a break. Open an account and explore other products and services in a no-pressure environment. Or, enjoy free-for-everyone programs and events to support your financial growth. The choice is yours.
Do Capital One Cafés have food or just coffee?
Yes, there’s a variety of food and beverages served at the Capital One Café.
Featuring craft coffee and a full-service coffee bar from Verve Coffee Roasters [https://www.vervecoffee.com/], teas and more, the Café is your new favorite “coffee spot.” The food menu features breakfast, lunch, snacks, and to-go items to keep you full while you sit and work or if you’re just stopping in for a quick bite.
Do Capital One Customers get perks at the Café?
Yes. While everyone can take advantage of all the things that Cafés have to offer whether you bank with us or not, Capital One customers can get 50% off handcrafed beverages every day when using a Capital One debit or credit card. Account holders of any Capital One product (18+ years of age or older) can reserve semi-private nooks available within almost every Café.
Can I open an account at Capital One Café?
Yes, through our self-service option, you can apply to open an account at a Capital One Café. Chat with a Café Ambassador and they can help you get set up.
How do I bank at a Capital One Café?
Capital One Cafés offer a modernized, friendly approach to banking that provides a low pressure way to get support. While we don’t have traditional bank tellers in our Cafés, customers can use our self-service options to get everyday banking done., even on the weekend. Ambassadors are on hand to assist you along the way with your banking questions, and can even help you apply for an account. Capital One Checking account holders can use Café ATMs fee-free to check their balance, deposit or withdraw cash, make credit card payments and more. Come in for everyday banking–stay to enjoy a handcrafted beverage. You can also:
- Replace, reissue or activate your debit card
- Lock and unlock your debit card
- Change your debit card PIN
- Receive sign-in support
- Update account information like your address, phone number and email address
- Place or remove a stop payment on a check or ACH
- Request duplicate tax forms be mailed to you
- Order a checkbook
Are there ATMs at a Capital One Café?
Yes, there are self-service ATMs available at all Cafés that are fee-free to Capital One customers. You can use them to deposit cash, deposit checks, pay your credit card bill and more. Not a customer? There’s a small fee to use the ATMs.
Can you reserve space at the Café?
Account holders (18+) can reserve a nook—a private workspace with tables and outlets—when they’re in the Café or from their Capital One mobile app. When in the Café, visitors can scan the QR code on the door of the nook to access the reservation portal to complete their booking. As of December 2024, account holders can make reservations in the Capital One mobile app by searching for their preferred Café, viewing the details of that Café and selecting "Reserve a Nook" to access the reservation portal.
What is a Capital One Café?
A Capital One Café combines banking and café services in a welcoming space offering everyday banking, in-person support from Ambassadors, handcrafted beverages from Verve Coffee Roasters, free WiFi, and cozy seating. It also hosts free financial events and workshops. Everyone is welcome, whether you bank with Capital One or not.
Can anyone visit the Capital One Café even if they are not Capital One customers?
Yes, everyone can visit Capital One Cafés to enjoy coffee, relax, and attend free financial and social events, regardless of whether they bank with Capital One.
Does the Capital One Café try to sell banking products aggressively?
No, Café Ambassadors provide support and answer questions in a sales-free, low-pressure environment without trying to sell products.
What services are available at the Capital One Café in Herald Square?
You can get in-person banking support, enjoy handcrafted coffee and food, open a Capital One account, use fee-free ATMs if you are an account holder, participate in financial literacy events, and work or relax in a comfortable space with free WiFi.
What food and drinks does the Capital One Café offer?
The Café offers craft coffee, teas, and a full food menu with breakfast, lunch, snacks, and to-go items, featuring pastries, small plates, and handcrafted beverages from Verve Coffee Roasters.
Do Capital One customers receive any special perks at the Café?
Yes, Capital One customers get 50% off handcrafted beverages daily when paying with a Capital One debit or credit card. Account holders aged 18 or older can also reserve semi-private nooks for workspace use.
Are there ATMs available at the Capital One Café?
Yes, all Capital One Cafés have self-service ATMs that are fee-free for Capital One Checking account holders to deposit cash, checks, withdraw cash, pay credit card bills, and more. Non-customers may use the ATMs for a small fee.
What are the opening hours of the Capital One Café at 53 W 34th St, New York?
The Café is open Monday to Friday from 7:30 AM to 7:00 PM, and on Saturdays and Sundays from 9:00 AM to 6:00 PM.
What nearby transit options help customers reach the Capital One Café in Herald Square?
The Capital One Café is conveniently located near the 34th Street - Herald Square Station and the MTA-34th St-Penn Stn-1-2 & 3 Lines, making it easy for customers to access by subway and train.
What nearby attractions or shops can I visit before or after stopping by the Capital One Café?
Nearby you can explore Herald Square public plaza, shop at stores like H&M Herald Square, Victoria's Secret, Sephora inside jcpenney, and enjoy dining at Burger King. This area offers a mix of retail, dining, and public spaces to complement your visit.
Are there other financial services or banks near the Capital One Café in Herald Square?
Yes, nearby is a Capital One Bank branch providing traditional banking and ATM services, as well as other financial service providers like Publicis insurance agency and Global Protection LLC security services.