Business Details
About
Ice Cream Shop16 Handles
16 Handles is a dessert shop offering a rotating menu of Artisan frozen yogurt, ice cream, vegan soft serve, and other treats plus an endless toppings bar.
Details
- DebitAvailable
- Cash onlyNot available
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.2
384 reviews
5 stars
217
4 stars
95
3 stars
33
2 stars
10
1 star
29
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Multiple customers reported that the store was dirty, with issues such as a foul odor, dirty machines, and unkempt seating areas.
Service Quality
Service experiences varied widely, with some customers praising friendly staff while others reported rude behavior and poor service.
Product Quality
While some customers enjoyed the frozen yogurt and toppings, others complained about the quality, including issues with flavor consistency and machine malfunctions.
Atmosphere
The store's atmosphere was criticized for being hot and uncomfortable, with broken air conditioning and limited seating.
Pricing
Several reviews mentioned that the prices were perceived as high, especially given the quality and service issues.
- JYJohnny YJan 5, 20261.0It looks like its out of business. Used to love this place
- TPThahina PaulinoDec 31, 20251.0Yeah.. this place gave me diarrhea. The machines were dirty and also there’s a strange smell in there. Like mold? Idk. But first and last time coming here
- VVVishali VallioorNov 24, 20255.0My go to vegan soft serve!!
- ANAnna Ferster (noireffe)Nov 14, 20251.0Horrible service. I asked whether the cookie dough they were selling can be eaten immediately, they confirmed. Unfortunately it was frozen solid and they refused a refund.
- JZJessica ZengOct 15, 20255.0No clue how, but my bowl was under $5. I tried 5 different flavors and my favorite was the original vanilla!
Frequently Asked Questions About 16 Handles
What type of desserts does 16 Handles offer?
16 Handles offers a rotating menu of Artisan frozen yogurt, ice cream, vegan soft serve, and other treats plus an endless toppings bar.
Where is 16 Handles located?
16 Handles is located at 153 2nd Avenue, New York, NY 10003, US, in the East Village area.
What are the opening hours of 16 Handles?
16 Handles is open Monday to Wednesday and Sunday from 12:00 PM to 10:00 PM, and Thursday to Saturday from 12:00 PM to 11:00 PM.
What payment methods does 16 Handles accept?
16 Handles accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, Samsung Pay, and Visa.
Is 16 Handles accessible for customers with disabilities?
Yes, 16 Handles has a wheelchair accessible entrance.
How can I contact 16 Handles?
You can contact 16 Handles by phone at +1 212-260-4414 or by email at ev@16handles.com.
Is it possible to order online from 16 Handles?
Yes, you can order online at https://orders.16handles.com/order-type and also download their app to earn free frozen yogurt.
Which notable restaurants are nearby 16 Handles?
Nearby restaurants include Yuan Restaurant (Chinese cuisine), Temakase (Japanese sushi), Holy Basil (Thai), Yuan Dim Sum King, Plum Pizzeria & Bar, Cafe Centosette (Italian), Alder (American), and Plant Made (Vegan).
Are there any bars or lounges near 16 Handles for post-dessert drinks?
Yes, nearby bars and lounges include The Long Pour, The Copper Still, Kingston Hall, Downtown Social, Thirsty Scholar, and The 13th Step.
What nearby places can help with transportation or errands around 16 Handles?
Nearby places include Capital One Bank for banking needs, Danny Cleaners for dry cleaning, 787 Coffee and La Cabra Bakery for coffee and snacks, and Jonis Realty for real estate services.