Business Details
About
Ice Cream Shop
16 Handles is a dessert shop offering a rotating menu of Artisan frozen yogurt, ice cream, vegan soft serve, and other treats plus an endless toppings bar.
Details
- DebitAvailable
- Cash onlyNot available
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.2
409 reviews
5 stars
230
4 stars
109
3 stars
33
2 stars
10
1 star
27
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Multiple reviews highlighted concerns about cleanliness, including reports of sticky floors, flies around toppings, and a general feeling of uncleanliness.
Customer Service
Feedback on customer service was mixed; while some praised staff for being friendly and helpful, others reported rude behavior and poor service.
Flavor Variety
Customers appreciated the variety of flavors and toppings available, although some noted that certain flavors were not as bold or flavorful as expected.
Pricing
Many customers found the pricing to be high relative to the quality and quantity of yogurt, with some expressing dissatisfaction over the lack of clear pricing information.
Overall Experience
While some customers enjoyed their visits and the self-service aspect, others had disappointing experiences due to service issues and product quality.
- NNNamSep 10, 20251.0This place always smells intensely of cleaning liquid and bleach. It feels weird for the froyo to be constantly exposed to such intense chemicals. I also worry about whether the food and food prep comes in contact with this cleaning liquid. They had kept the bottle of liquid (spray) right next to the napkins. I don't know why such a heavy dose of cleaning is required.
- MDMichela DemelasSep 9, 20254.0I’m celiac and lactose intolerant. I like that they have good options for me. The oatmilk-based yogurt is very good. I’ve been going there since they stopped using Oatly, which I boycott (BDS). Good choices for toppings too.
- RRRoyJul 19, 20254.0The frozen yogurt was nice, but everything, especially the floor was sticky, and it was pretty expensive.
- DEDaniel EhrmanJun 28, 20255.0Delicious but very overpriced.
- TSTroy StepanJun 26, 20252.0Was somewhat unclean when we visited in summer of 2024. Also pay per weight, but no way of knowing what it will cost until it's time to pay. So easy especially for kdis to create a $11 cup of frozen yogurt.
Frequently Asked Questions About 16 Handles
What types of desserts does 16 Handles offer?
16 Handles offers a rotating menu of artisan frozen yogurt, ice cream, vegan soft serve, and other treats, plus an endless toppings bar.
What are the operating hours of 16 Handles on weekdays?
16 Handles is open from 12:00 PM to 10:00 PM Monday through Wednesday, and from 12:00 PM to 11:00 PM on Thursday and Friday.
Is 16 Handles wheelchair accessible?
Yes, 16 Handles has a wheelchair-accessible entrance.
What payment methods are accepted at 16 Handles?
16 Handles accepts American Express, Apple Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa.
Can I order from 16 Handles online?
Yes, you can place your order online at https://orders.16handles.com/order-type.
How can I contact 16 Handles via email?
You can email 16 Handles at uws@16handles.com for inquiries.
Which nearby bakery would be a good place to visit before or after 16 Handles?
Crumbs is a nearby bakery that you might enjoy visiting before or after your dessert at 16 Handles.
Are there any nearby restaurants where I can have a meal before trying dessert at 16 Handles?
Yes, nearby restaurants include Citrus Bar & Grill (Asian cuisine), 'Cesca (Italian restaurant), Playa Betty’s (Mexican and American food with a bar), and Benny's N Y (Mexican restaurant).
What nearby fitness and wellness venues are close to 16 Handles?
Nearby you can find NYC Pilates, a pilates studio and gym for sports and recreation, as well as the JCC Health Club gym.
Where can I find community and cultural activities near 16 Handles?
Nearby community and cultural venues include JCC Manhattan for community services and cinema, Israel Film Center for cinema and community activities, and Art Studios @ JCC in Manhattan offering art gallery and concert events.