Many customers praised the delicious and authentic food, particularly from Kam Rai Thai and Lori Jayne, while some expressed disappointment with portion sizes and flavor at other vendors.
Service
Overall, the staff received positive feedback for being friendly and accommodating, although there were some complaints about slow service and issues with online ordering.
Atmosphere
The market is appreciated for its clean and spacious environment, with festive holiday decorations enhancing the experience, though some found the music too loud for conversation.
Variety
While many enjoyed the diverse food options available, some customers noted a reduction in variety compared to previous iterations of the market.
Pricing
Several reviews mentioned that prices were high relative to portion sizes, leading to mixed feelings about value for money.
AF
Ana Florio-Ditinger
1 day ago
5.0
Time Out Market Union Square is a great spot to hang out and enjoy a lively atmosphere. The space itself is beautiful—open, modern, and well laid out, making it easy to relax whether you’re stopping by for a quick drink or spending a few hours with friends.
The staff are consistently friendly and welcoming, which really adds to the overall experience. You feel taken care of without it being overbearing, and the vibe is upbeat and social.
One of the highlights is the big screen, which makes it an awesome place to watch games. Whether it’s a major matchup or a casual game day plan, it’s a fun environment to grab food and drinks and enjoy the action. Overall, Time Out Market Union Square is a solid go-to for good energy, good service, and a great place to gather.
TM
Tommaso Mongini
4 days ago
5.0
What an amazing location!! In the middle of the city you can stop for an amazing cocktail with a beautiful atmosphere!! Everybody here is super nice and attentive. The food is spectacular and you can choose between so many options. Though pizza and burgers are the absolute best.
This is now my to go place…breakfast on my way to work or drinks with friends in front of a game. I usually don’t leave review but Time Out it’s definitely the best thing that could’ve happened in this neighborhood. ⭐️⭐️⭐️⭐️⭐️
DR
Dayan Stefani Sarmiento Rodríguez
5 days ago
5.0
Timeout Market Union Square is such a refreshing addition to the city. I’ve had the chance to visit the Dumbo location which is already an amazing spot with incredible views and a very curated vibe but experiencing this concept in Union Square feels different in the best way.
This location brings the same high-quality food and thoughtfully selected vendors, but with a more local, city-driven energy. It feels less touristy and more like a place where New Yorkers actually go to eat, meet, and unwind. The atmosphere is vibrant yet approachable, making it perfect for a casual lunch, a relaxed dinner, or even just grabbing a drink.
Timeout Market Union Square manages to keep the essence of the brand while adapting beautifully to its surroundings. It’s a must-visit if you love good food, great design, and discovering elevated experiences right in the heart of the city without feeling like you’re in a tourist trap.
The food and cocktails are definitely an amazing experience. I just had the chance to try the Thai spot along with a few cocktails, and everything was outstanding. Even with just that first taste, it’s clear how thoughtfully curated this place is. I’ll definitely keep coming back until I’ve tried the entire market because this is the kind of place that makes you want to explore every corner.
PV
Priscilla Vargas
Jan 6, 2026
1.0
Last night was my first time ordering food from here and it was a horrible experience. I ordered chicken pad see ew from Kam Rai Thai and it’s not as good as other Thai food you can get in Manhattan. All three workers don’t speak English making it difficult to place a simple order. My order was to-go and they put my food in a container that doesn’t close which means my food can spill in my bag. Since they don’t understand English, I had to gesture that I need tape to seal the container and do it myself because they lacked the common sense to give me enough to keep the container closed.
I also ordered the chicken curry patty from Patty Place. It’s nowhere near as good as the Jamaican patties you get from Jamaican Flavors and it's overpriced. Their patties come with different sauces I don’t like so I told the girl serving me to please put them on the side and she agreed to. When I pick up my order, she still put the sauces on my patty so I told her, “I said put the sauces on the side” to which she replied, “I know” and proceeded to talk crap with her friend saying, “How are we going to put that small amount of sauce on the side?” If she was considerate and a little smart, she could’ve told me we can’t put the sauce on the side to which I would’ve responded “I don’t want sauce at all”. When a customer places a specific order, you have to respect that because you don’t know if the person has FOOD ALLERGIES.
This was, by far, the most atrocious experience I can remember having ordering food. Customer service standards have become so low in NYC that it’s disturbing. Timeout, you have employees working there who make you look bad and customers not want to go back. Do better.
JS
Jahleah Santiago
Jan 2, 2026
5.0
Such an epic place to grab dinner or lunch, came here while I was out and about in Union Square and was pleasantly surprised to find one of my favorite pizza spots Fornino. I also noticed they have tons of different vendors inside for a multitude of cuisines, ended up grabbing some Thai food and Indian food because it all smelled so good. Great location, quick service, spacious interior, and tons of options.