Papa Johns Pizza

3.5
244 reviews
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Business Details

909 Hillside Avenue, New Hyde Park, NY
11040, United States
(516) 437-8000
https://locations.papajohns.com/united-states/ny/11040/new-hyde-park/909-hillside-avenue?utm_source=gmb&utm_medium=organic
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About

Pizza RestaurantPapa John's
At Papa Johns Pizza in New Hyde Park, NY, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best New Hyde Park pizza for any occasion. Call us for pizza delivery in New Hyde Park or stop by 909 Hillside Avenue for carryout to order the best pizza in New Hyde Park, along with breadsticks, wings, and more!

Details

  • DeliveryAvailable

Location

Papa Johns Pizza
909 Hillside Avenue, New Hyde Park, NY
11040, United States

Hours

Reviews

3.5
244 reviews
5 stars
107
4 stars
41
3 stars
18
2 stars
13
1 star
65

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff, slow service, and lack of communication.

Food Quality

Many customers reported issues with food quality, including undercooked pizzas, missing toppings, and unsanitary conditions.

Delivery Issues

Several customers experienced late deliveries, incorrect orders, and poor handling by delivery staff.

Cleanliness

Multiple reviews mentioned cleanliness concerns, including unsanitary food handling practices and dirty restaurant conditions.

Mixed Experiences

While some customers praised the food and service, many others expressed disappointment, indicating inconsistent experiences.
  • SS
    Smiley Shah
    3 days ago
    5.0
    Very friendly
  • VC
    Veni, Vidi, Comedi
    Jan 1, 2026
    4.0
    Solid pizza, but service needs attention The pizza here is consistently great—always hot, flavorful, and satisfying, which keeps me coming back. That said, the service could use some improvement. During a recent visit when I was the only customer in the store, the staff continued focusing on tasks like putting stickers on boxes instead of immediately greeting or taking my order. It felt like the priority wasn't on attending to the customer right away, which made the experience a bit frustrating. I understand staff have multiple responsibilities, but in a quiet moment like that, a quick acknowledgment or prompt service makes a big difference. With the food being reliably good, better front-of-house attention would take this place from solid to excellent. Overall, I'd still recommend it for the pizza, but hope they can polish up the welcome for walk-ins.
  • MW
    Meredith Weston
    Dec 5, 2025
    2.0
    Delivery came late, instructions to leave by door & driver ended up calling and having me come to door to pick it up. Not the most horrible thing in the world or if that is standard for Papa John's, but I was in the middle of working and had to drop what I was doing to answer when a simple text or e-mail would have alerted me to it being delivered and at the door.
  • AS
    Amrit Pal Singh
    Nov 6, 2025
    1.0
    What a waste of money? A new guy working by himself on the store and doesn’t even know how to slice the pizza, let alone cooking it. Raw dough and toppings buried under a thick layer of cheese.
  • JL
    Jayden Laguerre
    Nov 1, 2025
    5.0
    The place for your pizza
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Frequently Asked Questions About Papa Johns Pizza

What are the delivery hours for Papa Johns Pizza in New Hyde Park?

Delivery is available Monday through Thursday from 11:00 AM to midnight, and Friday through Sunday from 11:00 AM to 1:00 AM.

Does Papa Johns Pizza offer takeout services?

Yes, takeout is available daily starting at 11:00 AM until 11:25 PM Monday through Thursday, and until 12:25 AM Friday through Sunday.