Outback Steakhouse

Reviews

• JJ

  JA

  Nov 16, 2025
  1.0
  Wake up Outback in Monroe, as your staff is ruining your restaurant. My husband and I have been to Outback in Monroe NY, since the two in Rockland have closed down. We usually get there at 5 PM during the week. The food has been 4 & 5 star food. I've never received food that wasn't typical for Outback. However, the waitstaff are horrible. They don't want to be there. They make the atmosphere depressing. Some of these young people seem actually depressed. The table they sat us at one time, was sticky and dirty... and no one thought it was there job to clean it up. I ended up cleaning up my own table. What a shame, since the food has been very good. The music is also horrible. Given the bad atmosphere and living in Rockland County, I will give the Outback in Wayne NJ a try, because I've had it with the waitstaff and super annoying techno music playing. It's hard for me to give this restaurant 1 star, but the staff ruin a good dinner with their lazy, don't care attitude. You can't ask them for anything without a huff and an eyeroll. They don't often come to the table and instead, stand around talking to each other.
• AB

  Ann Baim

  Nov 5, 2025
  1.0
  Rude hostess who refused to help us when asked for our server. Food was cold/undercooked when brought to the table. Soup wasn't even warm and my potato was not cooked (so hard, couldn't get fork to break it!) so the waitress took it back. She came back 10 minutes later with nothing and I was told they "ran out of potatoes". By that time my husband was done with his meal and I had nothing. She then charged me for food I never got and said "I dont know how to take it off the bill". The manager was very nice and seemed embarrassed by the problems.
• GA

  Gökhan Altınbaş

  Oct 24, 2025
  5.0
  This was our first visit to this restaurant, and the food was absolutely delicious. I’m so glad I came here — I only wish I had discovered it sooner! Our waitress, Catherine, took amazing care of us. Her warm smile, attentiveness, and excellent knowledge of the menu made our dining experience even more enjoyable. Highly recommended!
• MR

  Mixing Reviews

  Oct 24, 2025
  1.0
  Our visit to this Outback Steakhouse in Monroe, NY, was a complete disaster. We had been avoiding this location for the past four years due to previous terrible experiences. On October 24th, 2025, we decided to give it another chance. As we walked in, we were surprised to find the bar and dining area empty at 3:00 PM on a Friday. The young lady who seated us seemed bothered, and the rest of the staff appeared equally disinterested. We sat down and got our menus, only to notice that the table was crammed with barely any room. We ordered our drinks, which the waitress seemed to be struggling with. They arrived relatively quickly, but not too fast or too slow. When we received our silverware, it was extremely dirty, with food crumbs and smudges. It took us 50 minutes to get our food, even though we were the only ones in the restaurant. I could understand if they were busy, but they weren’t. We were the only ones within this establishment. My grandmother’s steak was decent, but the potatoes were chunky. The green beans were absolutely horrible! They tasted like rocks or wood and were so hard to bite into. My grandpa’s burger and fries were okay, nothing special. My chicken tenders and fries were terrible. The chicken tenders were greasy and salty, and I could barely eat them without wanting to spit them out. I ate two chicken tenders and a couple of fries, and now my stomach is in agonizing pain. My mother’s steak didn’t even look like a steak. It was so small that the first time she saw it, she thought it was a brownie. The steak was incredibly gummy and not even medium rare. The top was burnt with grease, making it utterly disgusting. Even after they re-made the steak, the chef still couldn’t manage to cook it medium rare. It’s clear that the chef has no knowledge of steak cooking. We even asked if the chef was new, but the server replied that he had been there for a long time, which shocked us because if he’s been there for so long, how could he not know how to cook a steak? This is a steakhouse, for crying out loud! The chef needs to be fired immediately, and Outback needs to investigate this location. One of the staff members kept pacing around, clearly bored and eager to leave. I couldn’t help but overhear him repeatedly saying, “Can we close already?” when it was only 3:30 p.m. This goes to show that no one working there wanted to be there. I completely understand all the one-star reviews. This place needs to be shut down immediately! Outback is and always will be my last choice for a restaurant. Shame on you all! The lady with the pink hair was on her phone the entire time we were there and kept rolling her eyes when we asked for a sauce. It’s not our fault that you don’t provide it! Now, I’m in agony in my stomach in bed and had to cancel my weekend plans because of your chef, who clearly has no idea how to cook steaks or any food in general. I’m not sure how he’s even a chef here. Thank you, Outback, for ruining my weekend and giving my family a trashy anniversary! I will never be back. The photo below shows the gummy steak my mom got, and you can see all the grease underneath it.
• AC

  April Cox

  Oct 24, 2025
  1.0
  It was my parents wedding anniversary and my gosh what a mistake to pick this place. Worst dining experience. The food was disgusting, my elderly mother had ordered veggies which came out pretty much raw and when the server replaced them, same result. As for my steak, well it came out looking like a brownie. Grease fried to the top black and it stunk like grease. Forget trying to even cut it. Again, the server brought another which was now rare and gummy in the middle. Broccoli was half warm and hard as a rock. Save yourself the money. Hard pass on ever returning after this experience. My teenage son kept pointing out staff on their phone and rolling their eyes. Save yourself the headache and uniquely textured food.

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