About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
4.0
947 reviews
5 stars
457
4 stars
243
3 stars
122
2 stars
44
1 star
81
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Many customers reported frequent issues with incorrect orders, including missing items and wrong food.
Customer Service
While some reviews praised friendly and helpful staff, others highlighted a decline in customer service quality, with reports of rude behavior and disengagement.
Food Quality
Feedback on food quality was mixed, with some customers enjoying fresh and hot meals, while others complained about cold, overcooked, or missing food.
Cleanliness
The restaurant was noted for being clean and well-maintained by several customers, although some mentioned areas needing improvement.
Pricing Concerns
Several customers expressed dissatisfaction with rising prices and perceived value for money, particularly regarding additional charges for sauces.
- KKKrissyNov 7, 20255.0Evelyn works at the 1st drive thru window pretty often and is always pleasant. She deserves to be recognized 👏
- CMChristopher McKeownNov 2, 20251.0Just wanted to let everyone know that I got a hash brown at McDonalds in Monroe, NY and they charged $3.69. Let me repeat that…$3.69! Locey Lane in Harriman and the Chester McDonalds charge $2.59. Jerry! Do better! Change this ridiculous price!
- NNNikkiOct 30, 20255.0Very on point especially with my special needs:)
- R2rosie 2Sep 14, 20253.0every time i order they get something wrong. fries with sauce, no sauce. ranch wrap, received spicy wrap (wrapped in a ranch paper so i couldn’t tell when i opened the bag). deluxe golden mccrispy no bacon, received with bacon and no tomato (which i paid extra for). order one toy, get a different one. i’m actually so sick of them getting something wrong every time and it’s inconvenient enough that it affects my experience but i can’t tell when i open the bag.
- VPValerie PruntySep 8, 20254.0Drive throught was quick
Frequently Asked Questions About McDonald's
What are the regular operating hours for this McDonald's restaurant?
The McDonald's in Monroe, NY is open from 6:00 AM to 11:00 PM Monday through Thursday and Sunday, and 24 hours on Friday and Saturday.
What are the drive-thru hours for this location?
The drive-thru is open from 5:00 AM to midnight Monday through Wednesday and Sunday, 5:00 AM to 4:00 AM on Thursday, and 24 hours on Friday and Saturday.
Can I order delivery from this McDonald's?
Yes, delivery is available daily with varying hours starting as early as 5:15 AM and closing as late as midnight, and you can order online at https://mcdonalds.order.online/business/-5579.
What pickup and delivery services does this McDonald's offer?
It offers curbside pickup, delivery, same day delivery, and no-contact delivery services.
Which payment options are accepted at this McDonald's?
You can pay with American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Is there a drive-thru available at this McDonald's location?
Yes, this McDonald's has a drive-thru service.
How can I earn rewards or special offers at this McDonald's?
You can earn points for free food with MyMcDonald's Rewards. More info is available at https://www.mcdonalds.com/us/en-us/mymcdonalds.html.
Are there any banks near this McDonald's where I can access ATM or banking services?
Yes, Chase Bank, TD Bank, and Citizens ATM are nearby, which can be convenient for cash withdrawals or banking before or after your visit.
What nearby places can I visit for shopping or gifts near this McDonald's?
Nearby you can find Fran's Hallmark Shop for gifts and cards, Greenery Plus Florist for flowers and fashion accessories, and Walgreens for pharmacy and convenience items.
Are there any fitness or wellness centers near this McDonald's?
Yes, you can visit United Martial Arts Centers Monroe, Monroe Kickboxing, Planet Fitness, Lulu Salon & Spa, and Laser Her Away Salon & Spa nearby for fitness and wellness needs.