Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.7
1,163 reviews
5 stars
459
4 stars
262
3 stars
199
2 stars
72
1 star
171
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times for food, both in the drive-thru and at the counter.
Order Accuracy
Many reviews highlighted issues with incorrect or incomplete orders, leading to customer dissatisfaction.
Food Quality
Several customers noted that the food was often cold, old, or poorly prepared, impacting their overall experience.
Staff Attitude
There were numerous complaints about rude or unprofessional behavior from staff, particularly management.
Cleanliness
The restaurant was described as dirty by multiple customers, with concerns about hygiene in various areas.
- APArthur PanNov 2, 20251.0They were deliberately delaying the delivery to the delivery person, even though the food had already been prepared and placed nearby.
- SSSOct 24, 20253.0It took a long time to get my food
- JAJ AOct 11, 20251.0I really don't understand why. After so many complaints, nothing is done about it. The manager named Eva does takes employees' phone and put reviews on it. So she can look good, very disrespectful to the employees, and the food is awful. Fries are cold. They taste like burned oil, unbelievable.
- ATAlberto TorquatoOct 5, 20254.0Unprofessional due poor communication
- KDKimberly DiazSep 15, 20251.0Im coming on here to call out the manager at Mcdonalds on 113 Dolson Ave. I gave a homeless lady money to buy a meal and she ACTUALLY bought food unlike others who beg and use the money for otherwise. Anyway, she bought her food and sat down to eat and then this gentleman comes out and starts mopping around her feet on purpose to try to get her to leave and the manager MARIA comes out and says “nope i made him do that”. They proceeded to try to push the homeless lady away with the caution sign and the homeless lady grabbed it and just threw it on the floor so they could stop. Maria called the cops and had them looking for this lady around the plaza as if she committed a crime when all she wanted was to eat her meal. This is very disturbing and dehumanizing im sad to see that people dont think about other’s situation. I always put myself in others shoes and to see this lady be treated like this over her appearance is disgusting.
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's at 113 Dolson Ave, Middletown, NY?
McDonald's at 113 Dolson Ave, Middletown, NY is open 24 hours a day, 7 days a week.
Does this McDonald's location have a drive-thru?
Yes, this McDonald's offers a drive-thru service operating 24/7.
What delivery options are available at this McDonald's?
Delivery options include curbside pickup, delivery, same-day delivery, and no-contact delivery.
How can I place an order online for this McDonald's location?
You can place an order online through their delivery website or via the McDonald's app available on iOS and Android.
What payment methods does this McDonald's accept?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Where is this McDonald's located?
This McDonald's is located at 113 Dolson Ave, Middletown, NY 10940, USA.
What services does this McDonald's offer besides dining?
Services include DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Are there other fast food options near McDonald's at 113 Dolson Ave?
Yes, nearby fast food options include Burger King, Brother Bruno's Pizzeria, Subway, and Ground Round Restaurant, offering you a variety of choices before or after your visit to McDonald's.
What nearby shopping centers or stores could I visit along with McDonald's?
You can visit Campbell Plaza shopping center, Dollar Tree discount store, RadioShack electronics store, and Hudson Valley Wine and Liquor stores nearby for a convenient shopping experience.
What entertainment or activity places are close to this McDonald's?
Nearby you can find In the Spirit Boxing gym, Downtown Bagels Inc. restaurant, Redbox rental kiosk, and arts and crafts shops like Ruff Inspirations and Dollar Tree for leisure activities.