McDonald's

3.6
720 reviews
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Business Details

11201 Maple Ridge Rd, Medina, NY
14103, United States
(585) 798-6992
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
11201 Maple Ridge Rd, Medina, NY
14103, United States

Hours

Reviews

3.6
720 reviews
5 stars
269
4 stars
154
3 stars
143
2 stars
64
1 star
90

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders and missing items, leading to frustration.

Service Quality

Customer service experiences varied widely, with some praising friendly staff while others noted rudeness and indifference.

Food Quality

Food quality was inconsistent, with some customers enjoying fresh and hot meals, while others received cold or poorly prepared items.

Cleanliness

The cleanliness of the restaurant was a concern for some, with reports of dirty dining areas and unsanitary conditions.

Speed of Service

Service speed was inconsistent, with some customers experiencing quick service while others faced long waits.
  • KH
    Kristopher Heerdt
    Nov 4, 2025
    1.0
    Place sucks
  • TA
    Tracey Arnett
    Oct 30, 2025
    1.0
    Beware this mcdonald's charges you for a meal and only gives u 1/3 of the meal when entering the drive thru.. Not the place to go when on a break cause u wind up having to go back if you don't check your bag,,😠 a A real joke for a wanna be fast food chain.. Had to give 1 star to get the remark out.. They deserve -5.. Will never go back!!!!!
  • MI
    Matthew Ingles
    Oct 25, 2025
    1.0
    If you pay cash (in my case in the drive through) here watch out. My total was $17.69, I gave the cashier $20.70 to make the change as close to $3 even ($3.01, keep the penny). The cashier proceeds to log that I gave her just a $20, making my change $2.31, she then only gave me $2 even. No matter what I was getting short changed. The register does the math for you, how do you mess that up!? At least my order was given to me correctly.
  • GG
    Grant
    Oct 24, 2025
    5.0
    The fries were amazing today. The drive through workers were so nice to us
  • JM
    Jazmin Mateos
    Oct 11, 2025
    1.0
    Let me tell you, had a rough morning and so I decided to get some breakfast, and so I ordered through drive-thru.. okay got 1/2 my order so I came back and spoke with the person that took my order and told me to pull around, then I didn’t even get a complete order… very disappointed, not sure if there isn’t communication going on or what but need to make sure whole order is complete. Im not going back the third time. Very unsatisfied.
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Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's in Medina, NY?

McDonald's in Medina, NY is open 24 hours a day, 7 days a week.

Does this McDonald's location offer drive-thru service?

Yes, this McDonald's has a drive-thru service available 24/7.