Business Details
About
Burger JointRestaurantIce Cream ShopChicken RestaurantAmerican RestaurantFast Food Restaurant
Smashburger® is a leading fast-casual better burger restaurant that is redefining its category by providing a burger experience that combines the superior product, service and atmosphere associated with sit-down casual dining and the speed and convenience associated with quick-service restaurants. With its handcrafted comfort foods ranging from smashed-to-order burgers, handspun Haagen-Dazs® milkshakes, chicken sandwiches, salads, and sides made with fresh, premium ingredients and quick served in less than six minutes, Smashburger® is putting the burger back at the center of the consumer dining experience. As the fastest restaurant company to reach the 100-unit milestone, Smashburger® is well on its way to becoming a leading international brand.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Accepts reservationsNot available
Location
Hours
Reviews
4.1
421 reviews
5 stars
277
4 stars
38
3 stars
32
2 stars
21
1 star
53
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, particularly highlighting individuals like Nick, Jose, and Armand for their exceptional service.
Food Quality
Overall, the food received positive feedback for being fresh and delicious, although some customers noted issues with excessive salt.
Cleanliness
The restaurant was frequently described as clean and well-maintained, contributing to a pleasant dining atmosphere.
Mixed Experiences
While many reviews were positive, some customers reported inconsistent service and food quality, indicating room for improvement.
- DWDavid Wiggins2 days ago1.0Service sucks. The cook touches his hat while he makes the burgers. And his clothes. Very nasty service
- TPTheodore PearsonDec 7, 20255.0nick He is helpful he is kind. Went out his way to help me
- HLHoracio Lopez-BonillaNov 29, 20255.0Good smash burger. Quite impressed. Staff was alright
- JPJack PolizziNov 15, 20255.0I recently visited Smashburger and was genuinely impressed from start to finish. The customer service alone deserves recognition—the staff were friendly, attentive, and truly seemed to care about creating a positive dining experience. From the moment I walked in, I was greeted with a smile, and every team member I interacted with was helpful and upbeat. The food was outstanding. My burger was cooked perfectly with that signature Smashburger crisp on the edges, packed with flavor, and made with noticeably fresh ingredients. The toppings were balanced, the bun held together beautifully, and the overall taste left me wanting to come back for another. The fries were hot, crispy, and well-seasoned, and everything was served quickly despite how busy the place was. The restaurant itself was clean, comfortable, and welcoming—clearly well-maintained and managed with care. Overall, this was one of the best fast-casual dining experiences I’ve had in a long time. The combination of excellent food, friendly staff, and great atmosphere makes Smashburger a standout. I’ll definitely be returning and highly recommend it to anyone looking for a great burger and top-notch service.
- MEMichael EasonNov 15, 20255.0When you think of smash burger you may think fast food, but this location is more than that. From the ambiance to the quality of service everything was wonderful. The brisket smash burger is out of this world and you can tell the food is fresh. This monster burger does take some time to prepare but it’s worth it. The staff is extremely friendly, and the establishment is clean (which I love). I would highly recommend visiting this location with friends, family, or even by yourself.
Frequently Asked Questions About Smashburger
What type of food can I expect at Smashburger in Maspeth?
Smashburger offers handcrafted comfort foods including smashed-to-order burgers, handspun Haagen-Dazs® milkshakes, chicken sandwiches, salads, and sides made with fresh, premium ingredients.
What are the opening hours for in-restaurant dining at Smashburger?
Smashburger is open from 10:30 AM to 10:00 PM Monday through Saturday, and from 10:30 AM to 9:00 PM on Sundays.
Does Smashburger offer delivery and what are the delivery hours?
Yes, Smashburger offers delivery from 11:00 AM to 9:30 PM Monday through Saturday and until 8:30 PM on Sundays.
Can I order Smashburger's food online or via an app?
Yes, you can order online via their website or through the Smashburger app available on the Apple App Store.
Does Smashburger have options for vegetarians and children?
Yes, Smashburger serves vegetarian options and has a children's menu available.
Is Smashburger wheelchair accessible?
Yes, Smashburger has wheelchair accessible entrances, seating, and restrooms to accommodate all guests.
Does Smashburger provide catering services?
Yes, Smashburger offers catering services for your events and gatherings.
What payment methods does Smashburger accept?
Smashburger accepts credit cards, debit cards, and mobile NFC payments; cash is not required.
What nearby restaurants can I visit in Maspeth besides Smashburger?
Nearby dining options include Fay Da Bakery for baked goods, Atomic Wings for chicken dishes, Chipotle Mexican Grill for Tex-Mex cuisine, Jersey Mike’s Subs and New Maurice Deli for sandwiches.
Are there any nearby places where I can shop for home improvement materials near Smashburger?
Yes, you can visit The Home Depot or Home Services at The Home Depot nearby for home improvement supplies and services.