Smashburger

4.1
413 reviews

About

Burger JointRestaurantIce Cream ShopChicken RestaurantAmerican RestaurantFast Food Restaurant
Smashburger® is a leading fast-casual better burger restaurant that is redefining its category by providing a burger experience that combines the superior product, service and atmosphere associated with sit-down casual dining and the speed and convenience associated with quick-service restaurants. With its handcrafted comfort foods ranging from smashed-to-order burgers, handspun Haagen-Dazs® milkshakes, chicken sandwiches, salads, and sides made with fresh, premium ingredients and quick served in less than six minutes, Smashburger® is putting the burger back at the center of the consumer dining experience. As the fastest restaurant company to reach the 100-unit milestone, Smashburger® is well on its way to becoming a leading international brand.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available

Location

Smashburger
59-11 Maurice Avenue, Maspeth, NY
11378, United States

Hours

Reviews

4.1
413 reviews
5 stars
271
4 stars
37
3 stars
31
2 stars
21
1 star
53

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers praised the delicious and fresh burgers, though some noted issues with greasiness and saltiness.

Customer Service

Service quality varied; while many staff members were described as friendly and helpful, some customers reported rude or indifferent service.

Cleanliness

The restaurant was generally noted for its cleanliness, although there were isolated reports of poor bathroom conditions.

Atmosphere

The atmosphere was often described as pleasant and welcoming, contributing to a positive dining experience.

Pricing

Some customers felt the food was overpriced, while others believed it was worth the cost for the quality.
  • NY
    NA Yasuo
    Nov 15, 2025
    5.0
    First time trying smashburger and Nick walked me through the menu and helped me come to a decision. Shout out to Nick for the excellent suggestions and patience!
  • JP
    Jack Polizzi
    Nov 15, 2025
    5.0
    I recently visited Smashburger and was genuinely impressed from start to finish. The customer service alone deserves recognition—the staff were friendly, attentive, and truly seemed to care about creating a positive dining experience. From the moment I walked in, I was greeted with a smile, and every team member I interacted with was helpful and upbeat. The food was outstanding. My burger was cooked perfectly with that signature Smashburger crisp on the edges, packed with flavor, and made with noticeably fresh ingredients. The toppings were balanced, the bun held together beautifully, and the overall taste left me wanting to come back for another. The fries were hot, crispy, and well-seasoned, and everything was served quickly despite how busy the place was. The restaurant itself was clean, comfortable, and welcoming—clearly well-maintained and managed with care. Overall, this was one of the best fast-casual dining experiences I’ve had in a long time. The combination of excellent food, friendly staff, and great atmosphere makes Smashburger a standout. I’ll definitely be returning and highly recommend it to anyone looking for a great burger and top-notch service.
  • ME
    Michael Eason
    Nov 15, 2025
    5.0
    When you think of smash burger you may think fast food, but this location is more than that. From the ambiance to the quality of service everything was wonderful. The brisket smash burger is out of this world and you can tell the food is fresh. This monster burger does take some time to prepare but it’s worth it. The staff is extremely friendly, and the establishment is clean (which I love). I would highly recommend visiting this location with friends, family, or even by yourself.
  • BD
    Brian Dominguez
    Nov 13, 2025
    5.0
    Food here is always on point. I’ve never had any complaints, everything comes out fresh and cooked right, and I enjoy it every single time. I want to give a shoutout to Nicholas, he’s the one with the hat full of pins. Every time I’ve seen him working, he’s always on top of things. Whether it’s busy or calm, he’s moving around, helping customers, and keeping everything running smoothly. Between the good food and hardworking staff like Nicholas, it makes the whole experience solid.
  • KM
    K Moser
    Nov 6, 2025
    1.0
    If salt were a main ingredient then this would be a much different story. This place takes good food and RUINS IT with salt. Today is my sixth time here. If they cut the salt by 85%, I’d say this is in the top 10% of fast food. I had a crispy chicken and plain fries. I could only eat half as I was literally shuddering from salt overdose. Perhaps the people who work there only eat crap that is salty, perhaps they’re taught to use that much salt. INEDIBLE is the one single word I have for this place. At the cost of one meal here, you can go to an actual restaurant in Sunnyside and get one dinner item to go. Why waste the time on crap?

Frequently Asked Questions About Smashburger

What type of food can I expect at Smashburger in Maspeth?

Smashburger offers handcrafted comfort foods including smashed-to-order burgers, handspun Haagen-Dazs® milkshakes, chicken sandwiches, salads, and sides made with fresh, premium ingredients.

What are the opening hours for in-restaurant dining at Smashburger?

Smashburger is open from 10:30 AM to 10:00 PM Monday through Saturday, and from 10:30 AM to 9:00 PM on Sundays.