McDonald's

3.4
950 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
8 Forgham St, Lyons, NY
14489, United States

Hours

Reviews

3.4
950 reviews
5 stars
284
4 stars
239
3 stars
177
2 stars
89
1 star
161

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported slow service, especially in the drive-thru, with long wait times for food.

Order Accuracy

Many reviews mentioned issues with incorrect orders, leading to frustration among customers.

Food Quality

Feedback indicated inconsistent food quality, with complaints about cold or improperly prepared items.

Staff Attitude

While some customers praised friendly staff, others reported rude behavior and lack of professionalism from certain employees.

Cleanliness

Several reviews noted cleanliness issues in the dining area and bathrooms.
  • MS
    Mark Shepard
    Nov 15, 2025
    3.0
    Slow service, unorganized/, cold food
  • AR
    Angela Reilly
    Nov 14, 2025
    3.0
    The place would be better if the employees would have manners. Yes I know it's hard working in that type of place but don't be snotty over it.
  • DS
    Doreen Sears
    Nov 11, 2025
    2.0
    Twice now I’ve gone through the drive thru for “decaf” coffee and I’ve gotten cold coffee (you can tell because the cup is not hot at all. I don’t understand why the they can’t tell that themselves!) After asking for a cup of hot coffee, I don’t realize that they’ve given me regular coffee until about 1am and I’m still awake. There are reasons why people drink decaf!! Not happy to still be awake at 1am when my alarm will be going off at 6:30
  • RD
    Ralph Deon
    Nov 7, 2025
    1.0
    Got a quarter pounder in stead of a double quarter pounder and took them 20 minutes to get it
  • AS
    Amber May Sanderson
    Sep 2, 2025
    4.0
    Its McDonalds. This location does their thing.

Frequently Asked Questions About McDonald's

What are the operating hours for in-store dining at McDonald's in Lyons, NY?

The in-store dining hours are from 6:00 AM to 11:00 PM every day, Monday through Sunday.

What are the delivery service hours at this McDonald's location?

Delivery is available daily from 5:00 AM to 10:00 PM.