Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.4
1,568 reviews
5 stars
481
4 stars
332
3 stars
325
2 stars
157
1 star
273
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times in the drive-thru, often exceeding 20 minutes, leading to frustration.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and poorly prepared food, indicating a lack of attention to detail.
Staff Attitude
Feedback varied on staff behavior; while some praised friendly service, others reported rudeness and unprofessionalism, particularly during busy hours.
Food Quality
Numerous customers complained about cold or poorly prepared food, with specific mentions of soggy fries and incorrect meal components.
Cleanliness
Several reviews noted unsanitary conditions in the restaurant, including dirty tables and overflowing trash, contributing to a negative dining experience.
- BVBrett VahueDec 24, 20254.0Too many uber parking spots
- AFAnthony fieldsDec 17, 20251.0Waited 25 mins in the drive thru
- JJJESSICADec 12, 20251.0Everyday around the same time its crazy busy in the drive through. By now you know its going to be busy why are you all not prepared for the rush? This is everyday . I've waited 15 minutes for a drink its ridiculous
- EAEmily ArceDec 4, 20252.0Food was cold as usual, especially since it was so busy. You would figure it'd be hot and the employees are kind of on the rude side. They just don't make you feel good to be there
- ADAmilyon DianneNov 27, 20251.0The worst , whoever worked Thursday 11/27/25 around 2:30 pm loves to put a tiny bit of fries in a medium meal, burger was cold and everything was messy
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's in Lockport, NY?
McDonald's Lockport location is open 24 hours a day, 7 days a week.
Does this McDonald's location offer delivery services?
Yes, McDonald's Lockport offers delivery services including curbside pickup, same day delivery, and no-contact delivery.
Is there a drive-thru available at this McDonald's?
Yes, McDonald's Lockport has a drive-thru that operates 24/7.
How can I order food from McDonald's Lockport online?
You can order food online through the McDonald's App or via their delivery website at https://mcdonalds.order.online/business/-5579.
What payment methods are accepted at McDonald's Lockport?
They accept AMERICANEXPRESS, ANDROIDPAY, APPLEPAY, CASH, DISCOVER, MASTERCARD, and VISA.
Where is McDonald's Lockport located?
It is located at 5863 S Transit Rd, Lockport, NY 14094, USA.
Are there any nearby grocery or liquor stores near McDonald's Lockport for additional shopping?
Yes, Consumer's Beverages, a liquor and grocery store, is nearby and convenient for customers to visit before or after dining.
What entertainment or fitness options are near McDonald's Lockport?
T & K Martial Arts Center, a martial arts club and gym, is nearby for customers interested in fitness activities before or after their meal.
Where can I find local bakeries near McDonald's Lockport?
Kith and Kin Bakeshop and Bistro is a nearby bakery and gluten-free restaurant, ideal for customers seeking additional food options.
What amenities does McDonald's Lockport offer to enhance my visit?
They offer free WiFi, mobile ordering, drive-thru service, mobile offers, and McDelivery to make your visit convenient and enjoyable.