Business Details
About
Ice Cream ShopDairy Queen
This location is closed for the season.
Details
- [Free/Paid] wi-fiNot available
- Welcomes familiesAvailable
- Kid friendlyAvailable
Location
Dairy Queen (Treat) - Seasonally Closed
2517 Elmwood Ave, Kenmore, NY
14217-2222, United States
Hours
Reviews
4.3
519 reviews
5 stars
319
4 stars
116
3 stars
29
2 stars
21
1 star
34
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on staff performance is mixed; some customers praised friendly service while others reported rudeness and unprofessional behavior.
Service Speed
Many reviews highlighted slow service, with long wait times and understaffing being common complaints.
Product Quality
Inconsistencies in order accuracy and quality were noted, with some customers receiving incorrect or poorly made items.
Operational Issues
Customers reported frequent early closures and issues with payment methods, leading to frustration.
- ABAlex BNov 2, 20251.0Worst Dairy Queen in area. Went in twice this season, no chocolate ice cream both times and cash only tonight.
- GBGina BaughmanOct 22, 20255.0Walk up location with a decent selection and the staff was very friendly!!
- CTC TaylorSep 16, 20251.0I went to DQ on elmwood and they had a kid working there he was about 9 or 10. He had no gloves on and was sticking his hands in the sprinkles and playing with them. He was also putting his hands in all the cups and putting them in his armpits. When I said something to the worker she just looked at me.
- LSLaToya SmithSep 16, 20251.0Visited tonight and wasn’t happy with the overall customer service. My daughters were enjoying their cones on the ride home until we got home and my oldest daughter told me she found a hair in hers. The hair is curly and blonde. We’re a black family with brown hair. The store offered a refund which is fine, but I’m still disgusted
- WGWill GerowSep 15, 20255.0Lizzie is the best she has the best energy and customer service!!!:))
Frequently Asked Questions About Dairy Queen (Treat) - Seasonally Closed
What type of menu items does Dairy Queen (Treat) offer?
Dairy Queen (Treat) offers soft-serve ice cream and signature shakes as their main menu items.
Where is Dairy Queen (Treat) located?
It is located at 2517 Elmwood Ave, Kenmore, NY 14217-2222, USA.
What are the operating hours for Dairy Queen (Treat)?
Dairy Queen (Treat) is open daily from 4:00 PM to 9:00 PM.
Does Dairy Queen (Treat) offer any facilities or services for families or children?
Yes, the location welcomes families and children, offering a family-friendly atmosphere and being good for kids.
Can customers order from Dairy Queen (Treat) online for pickup?
Yes, customers can place pickup orders online through their ordering URL at https://www.dairyqueen.com/en-us/order/pickup/n/10376/.
Is there outdoor seating and WiFi available at Dairy Queen (Treat)?
Yes, Dairy Queen (Treat) offers outdoor seating and free WiFi for customers.
How can I get exclusive deals and rewards from Dairy Queen (Treat)?
You can download the Dairy Queen app for exclusive deals, mobile ordering, and rewards.
What nearby places can I visit along with Dairy Queen (Treat)?
Nearby places include Amici Ristorante, a great Italian restaurant, Frizb's CD Exchange for music and electronics, and Glamour Beauty Salon for hair and beauty services.
Are there any nearby automotive services available near Dairy Queen (Treat)?
Yes, nearby automotive services include Jr's Tire Outlet Auto & Detail, Clean Machines Auto Detail, and Walt's Garage for repairs and tire services.
What options are available near Dairy Queen (Treat) for health and wellness?
Envision Wellness WNY offers counseling and social services, and Muay Thai WNY is a gym and sports venue located nearby.