16 Handles is a dessert shop offering a rotating menu of Artisan frozen yogurt, ice cream, vegan soft serve, and other treats plus an endless toppings bar.
Customers appreciate the wide selection of flavors and toppings available, with many highlighting the deliciousness of specific options.
Service Quality
Feedback on staff is mixed; while many customers praise the friendly and helpful service, others report instances of rudeness and poor customer interaction.
Cleanliness
The cleanliness of the shop is frequently mentioned, with some reviews praising the tidy environment, while others report unsanitary conditions.
Pricing Concerns
Several customers express dissatisfaction with the high prices, feeling that the cost does not match the quality or quantity of the frozen yogurt.
Consistency Issues
There are complaints about the consistency of the frozen yogurt, with some customers noting it can be watery or icy, detracting from the overall experience.
AD
alvin drown
Nov 12, 2025
5.0
⭐️⭐️⭐️⭐️⭐️
I came here riding my motorcycle from Queens, and I must say the best customer service ever! The atmosphere is always great, and the staff are super polite and friendly. Every visit I’ve had so far has been a wonderful experience. Love this place and the team here!
RK
Rukiye Kumas
Nov 9, 2025
5.0
We came in about ten minutes before closing and the employee working was so kind and welcoming. He wasn’t annoyed at all, even though it was close to closing time, and helped us with everything we needed. The Froyo was fresh, delicious, and had such a good variety of toppings. You can tell they really care about their customers here. Honestly one of the best frozen yogurt places we’ve been to, great service and great vibes!!
AK
Asude Kumas
Nov 9, 2025
5.0
Came five minutes before closing and the worker was super awesome about it. Didn’t rush us at all, and was super nice. Thanks!!
AS
Alex Schneider
Nov 2, 2025
5.0
So many handles
KS
Katherine Steen
Aug 14, 2025
5.0
Really delicious variety of flavors and the topping were all full and very presentable. Price was not bad, about the same as anywhere else but definitely always worth a visit!
16 Handles offers a rotating menu of Artisan frozen yogurt, ice cream, vegan soft serve, sorbet, gelato, and other treats plus an endless toppings bar.
Where is 16 Handles located?
16 Handles is located at 22 Jericho Turnpike, Jericho, NY 11753, USA.
What are the hours of operation for 16 Handles?
16 Handles is open Monday to Thursday and Sunday from 12:00 PM to 10:00 PM, and on Friday and Saturday from 12:00 PM to 11:00 PM.
What payment options does 16 Handles accept?
16 Handles accepts American Express, Apple Pay, Cash, Check, MasterCard, and Visa.
Does 16 Handles have wheelchair accessible entrances?
Yes, 16 Handles has wheelchair accessible entrances.
Can I order from 16 Handles online?
Yes, you can place orders online at https://orders.16handles.com/order-type.
What is the contact number for 16 Handles?
You can reach 16 Handles at +1 516-833-6855.
Is there a way to earn free frozen yogurt at 16 Handles?
Yes, by downloading the 16 Handles app, you can earn free frozen yogurt.
What nearby dining options are close to 16 Handles?
Nearby dining options include Gyrolicious (Greek/Mediterranean), Mamma Felicia Trattoria & Pizza (Italian), Guac Shop Mexican Grill (Mexican), Nagashima Japanese Restaurant (Japanese), and Angelino's Italian Restaurant.
What nearby services can complement my visit to 16 Handles?
Nearby services include Village Animal Hospital for pet care, Salon Visage Jericho and Venus Nails for beauty treatments, and Lindy's Cards & Gifts for shopping and printing needs.
Are there nearby transportation or real estate services customers should know about?
Yes, nearby you will find commercial real estate services like Triangle Properties and United Realty, as well as transportation services like US National Lines Inc.