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McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported extremely long wait times in the drive-thru, often exceeding 30 minutes.
Food Quality
Many reviews highlighted issues with food quality, including cold, overcooked, or improperly prepared items.
Customer Service
There were numerous complaints about rude or unhelpful staff, as well as a lack of proper customer service training.
Cleanliness
Several customers noted unsanitary conditions in the restaurant, including dirty tables and bathrooms.
Management Issues
Feedback indicated a lack of effective management, with reports of staff being unmotivated and unprofessional.
CS
Connie Stone
Nov 17, 2025
1.0
The fries were cold, cheeseburgers were burnt and had no onions. My diet coke was Dr. Pepper.
JW
Jonathan Weston
Nov 7, 2025
1.0
Slow Food - horribly staffed lately. Expect 20-30 minute waits (this is the wait I’ve sat in consistently the last 4-5 times I stopped here). I hate that I ordered on the app and am then stuck waiting because I already paid.
MC
Matt Clark
Oct 29, 2025
1.0
If you are looking to wait 30 minutes for food that'll make you crap in less time than it took for you to pick it up from the drive thru, then this is the place for you! This place sucks.....
KS
Keva Singh
Oct 4, 2025
1.0
Seriously need to do better.
There's so many people that have lost jobs who are looking for jobs that having people work for you who have no concept of reasonable customer service .Even if they're not good with customers at the very least have them be decent at their job.
Money is too hard to earn and if you want people to continue to spend it in your restaurant DO BETTER. This is not a first time here this has happened a few times at different hours during the day and evening. I'm just finally speaking up about it because I'm tired of it.
Do not go here and eat unless you want an absolute mess for a meal.They are more than consistent with this. I left one job to rush over to a different job It was 9pm. I'm starving I've been standing on my feet all day & I still have several hours to go before I can get home. How do you mess up a simple burger?!
It was sloppy it was food everywhere just an overload of a mess inside my car: ( on my clothes on the steering wheel in my lap It was a mess! If I wasn't in so much of a hurry and still needed to get something to eat so I could continue to go to the next job, I would have stayed to complain I go in to talk to somebody and they're just all standing around in the back talking and chat and looking at phones and I'm standing at the counter waiting I don't have time for this wreck. So I ate it because I had to because I paid for it and I had to go back to work
CC
Chris Clark
Sep 2, 2025
1.0
I went through the drive through on 9/2/25 around 630pm I sat in line waiting behind 2 cars at the speaker for 20 minutes waiting for 2 cars to place their orders. Once I got to the speaker it went fast for me to place my order. But after I placed my order, I again had to wait another 20 minutes for the 2 cars in front of me to get their food, once again my food came faster once I was at the window. I'm not sure what the staff that are working are doing there but sitting in the drive through for 40 minutes is absolutely ridiculous. To top things off when I got my food it was cold and disgusting I couldn't even eat it. I will think twice before ever going to this store again. Worst service ever.
What are the regular business hours for McDonald's at 957 Fairmont Ave, Jamestown, NY?
McDonald's at 957 Fairmont Ave is open from 6:00 AM to 11:00 PM every day of the week.
What are the delivery hours for this McDonald's location?
Delivery is available daily from 6:00 AM to 11:30 PM at this McDonald's in Jamestown, NY.
Does McDonald's offer drive-through service, and what are its hours?
Yes, the drive-through is open daily from 6:00 AM to 11:00 PM, except on Fridays and Saturdays when it closes at midnight.
Can I order McDonald's meals through a mobile app?
Yes, you can order through the McDonald's App available on both iOS and Android devices.
What payment options does this McDonald's accept?
You can pay using American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
What services are available at McDonald's on Fairmont Ave?
This location offers drive-thru, gift cards, McDelivery, mobile offers, mobile ordering, and free WiFi.
Where can I find nearby grocery stores when visiting McDonald's on Fairmont Ave?
You can visit nearby supermarkets like Quevos, ALDI USA, and Wegmans, all located close to McDonald's for convenient grocery shopping.
Are there nearby coffee shops near McDonald's on Fairmont Ave?
Yes, Starbucks and Wegmans Market Cafe are nearby coffee shops where you can enjoy additional beverage options before or after your visit.
If I need automotive services near McDonald's at Fairmont Ave, where can I go?
Nearby options include AutoZone, Take 5 Oil Change, and Monro Auto Service and Tire Centers for automotive parts and repair.
How can nearby financial or communication services complement my visit to McDonald's?
You can access services like Western Union for money transfers, Lake Shore Savings for banking, Verizon and T-Mobile stores for mobile phone needs, all located near McDonald's on Fairmont Ave.