McDonald's

2.9
720 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Location

McDonald's
1411 E 2nd St, Jamestown, NY
14701, United States

Hours

Reviews

2.9
720 reviews
5 stars
169
4 stars
112
3 stars
149
2 stars
92
1 star
198

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported extremely slow service, with many waiting over 20 minutes for their orders, and some leaving without food due to long wait times.

Food Quality

Feedback indicated inconsistent food quality, with complaints about cold, undercooked, or poorly prepared items, including old fries and incorrect orders.

Staff Attitude

Several reviews highlighted poor customer service, with reports of rude staff and a lack of attentiveness, contributing to a negative dining experience.

Location Problems

Many customers noted that the location was either closed or incorrectly listed as open, leading to confusion and frustration.

Cleanliness

While some reviews mentioned cleanliness, others pointed out issues with hygiene, including finding hair in food and dirty dining areas.
  • MP
    Mason Pagett
    Nov 28, 2025
    1.0
    Never have I ever been to this establishment and been able to order a frappe or ice cream. If you don’t want to make it/ can’t keep up with the machines, at some point you gotta put up the cone, put down the sprinkles, simply put hang up the jock strap it ain’t your thing.
  • DM
    Daphne Massaro
    Oct 4, 2025
    1.0
    It was opened!
  • PP
    Parth Patel
    Sep 14, 2025
    2.0
    You gotta be kidding me right now, they closed idk why this mcdonalds is still open on google maps and they put an wendys picture on it I not joking at all.
  • MJ
    Melinda Jones
    Sep 5, 2025
    2.0
    The absolute worst service. Will never return. Clueless manager who was unable to lead the staff. 20+ minutes to prepare 2 combos. People were walking out very frustrated.
  • JK
    John Kaufman
    Aug 2, 2025
    1.0
    This place doesn't exist it has been closed for years

Frequently Asked Questions About McDonald's

What are the drive-through hours at McDonald's in Jamestown, NY?

The drive-through is open from 6:00 AM to 11:00 PM Monday through Thursday and Sunday, and from 6:00 AM to midnight on Friday and Saturday.

Does McDonald's in Jamestown offer delivery or pickup services?

Yes, they offer curbside pickup, delivery, same day delivery, and no-contact delivery.