McDonald's

3.8
1244 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Location

McDonald's
407 N Central Park Ave, Hartsdale, NY
10530, United States

Hours

Reviews

3.8
1,244 reviews
5 stars
565
4 stars
284
3 stars
177
2 stars
72
1 star
146

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers praised the freshness and quality of the food, although some reported inconsistencies with temperature and preparation.

Service Issues

There were numerous complaints about poor customer service, including rudeness from staff and issues with order accuracy.

Cleanliness

The restaurant received positive feedback for its cleanliness and organization, especially after renovations.

Order Management

Several reviews highlighted problems with mobile order fulfillment and missing items, indicating a need for better order management.

Staff Attitude

While some customers noted friendly and attentive staff, others reported negative experiences with rude or unhelpful employees.
  • JT
    Jay Tekky
    Jan 5, 2026
    5.0
    BEST MCDONALDS I HAVE EVER BEEN TO, it’s updated, Has the robotic screen that u can order food from. The service is good and I have never had anything missing from my meal the food is amazing crispy fries and the milkshake, unbelievably delicious I don’t know how they do it but it’s so good definitely recommend the chocolate milkshake
  • SC
    Steve Chang
    Dec 26, 2025
    5.0
    We really like this location. The foods/fries are always FRESH. Staff members are very nice.
  • GK
    Gabor Kozma
    Dec 22, 2025
    5.0
    Nicely renovated and the service has improved!
  • K3
    Kevin 33333
    Dec 17, 2025
    5.0
    We ordered two Double Quarter Pounder meals. The wait wasn’t super fast, but it was just right — you could tell the food was made fresh. Everything came out hot, fresh, and tasted great. You can see this is a very busy location. There were easily 10 people working in the kitchen, but everything was well organized and running smoothly. They clearly manage their volume well, which helps maintain food quality. Even though it’s “just” McDonald’s, this location does an excellent job. Very satisfied with the experience.
  • WS
    Wei Sun
    Nov 23, 2025
    1.0
    I visited McDonald’s today (Sunday 11/23/25, around 1:40 PM) and had a very disappointing experience with the cashier’s inflexibility. My daughter received a Happy Meal toy that happened to be a snake, and she was genuinely scared of it. I politely asked if we could exchange it for another toy — especially since I could clearly see kids at other tables with different toys. The toy was unopened, and I explained the situation multiple times, but the staff still refused and insisted they “can’t do it,” without offering any alternative or even showing empathy. It was a very small request and would have made a big difference for a child. I understand if there are policies, but a little flexibility and kindness would go a long way. Unfortunately, this experience left us very disappointed.

Frequently Asked Questions About McDonald's

What are the operating hours for dine-in at McDonald's in Hartsdale?

McDonald's in Hartsdale is open 24 hours every day of the week for dine-in service.

When is the delivery service available at this McDonald's location?

Delivery is available daily from 6:00 AM to 11:59 PM on weekdays and Sunday, and until 12:59 AM on Friday and Saturday.