McDonald's

3.4
942 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
220 5th Avenue Extension Rte 30, Gloversville, NY
12078, United States

Hours

Reviews

3.4
942 reviews
5 stars
313
4 stars
184
3 stars
174
2 stars
85
1 star
186

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported frequent issues with incorrect orders, missing items, and wrong modifications.

Service Quality

Service was often described as slow and unprofessional, with several reviews highlighting rude staff and long wait times.

Food Quality

Customers expressed dissatisfaction with food quality, mentioning cold, overcooked, or improperly prepared items.

Cleanliness

Some reviews noted cleanliness issues within the restaurant, including dirty environments and poorly maintained facilities.

Positive Experiences

Despite the negative feedback, there were a few positive comments about friendly staff and enjoyable food experiences.
  • SW
    Sherry Weiderman
    Sep 23, 2025
    4.0
    Good
  • TL
    Tammy LaBombard
    Sep 4, 2025
    2.0
    Everytime I get food, there's always something missing or not right.
  • ZE
    Zianna Ellithorpe
    Sep 2, 2025
    2.0
    They should not have frappes available on the app for ordering door dash if it isn’t available now I have to order from a different store to get espresso in a frozen chocolate drink. They are able to make the ice cream machine unavailable but not the frappe machine, false advertising is not right.
  • MA
    Michelle Armstrong
    Aug 23, 2025
    1.0
    Asked for no onions...said no onions on receipt... but got onions. Come on how simple can it gett.
  • CA
    Calital AreaonX
    Aug 7, 2025
    1.0
    This is the exact Big Mac I received. I posted on X, McDonald's contacted me took my information and did nothing. I reported them to the Herkimer department of health which covers Fulton County. Don't go here unless you want tampered with food, Johnstown and Fonda also have the same owners beware. Gave them a chance to fix it even and did nothing.

Frequently Asked Questions About McDonald's

What are the regular business hours of McDonald's in Gloversville, NY?

McDonald's is open daily from 5:00 AM to midnight.

When is the drive-thru service available at this McDonald's location?

The drive-thru is open daily from 6:00 AM to midnight.