McDonald's

3.8
1069 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • DeliveryAvailable
  • TakeoutAvailable
  • BreakfastAvailable
  • LunchAvailable

Location

McDonald's
256-03 Union Turnpike, Glen Oaks, NY
11004, United States

Hours

Reviews

3.8
1,069 reviews
5 stars
466
4 stars
245
3 stars
155
2 stars
59
1 star
144

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unprofessional behavior from staff, particularly management, leading to a negative experience.

Food Quality

Numerous reviews mentioned cold, stale, or poorly prepared food, with several customers expressing disappointment in the freshness and quality.

Cleanliness

The restaurant's cleanliness was frequently criticized, with reports of dirty tables and unsanitary bathroom conditions.

Order Accuracy

Multiple customers experienced issues with incorrect or incomplete orders, leading to frustration and dissatisfaction.

Positive Staff Interactions

Despite the negative feedback, some customers praised individual staff members for their friendliness and helpfulness.
  • SD
    Steven D
    4 days ago
    4.0
    The first McDonald's I've been to in a 15 mile radius that doesn't suck and gives service quickly
  • GW
    Gone With The Wind
    Nov 16, 2025
    5.0
    This is by far the best Mcdonald's I have ever been to. The employees are very kind and helpful. The food is always hot and tastes so good. I go to this location over the one that is closer to my house. Parking is in the rear shopping center.
  • BT
    Balmore Torres
    Nov 13, 2025
    1.0
    We order 1 McDonald’s flurry it had a freaking hair then we letting them know that they give us a new McDonald’s flurry same thing it had a hair
  • GT
    gameboy tje
    Nov 12, 2025
    1.0
    I am very disappointed in this McDonald's. I sent my son all the way from Brooklyn because I am hospitalized at LIJ. just came off life support and able to eat a normal diet now. . So he goes to this establishment for the the order to go thru charge me and then say the money came right back. No it didn't and I have proof. When I tried to call to rectify the situation no one would answer the phone. This isn't fair I could of just spent my money somewhere else. At least Wendy's would of went the extra mile . This McDonald's don't care who they keep as customers. Get rid of the kiosk if that's your problem cause that's not on our end, that's yours
  • KM
    K M
    Oct 29, 2025
    1.0
    From the moment I walked in, my experience was terrible. I told the manager I had placed an order online, but she insisted there was no order under my name and claimed I was at the wrong store. She then began yelling at me, telling me I needed to learn how to use the app, which I found extremely rude and unprofessional—something I’ve never experienced before. Eventually, another manager was called over, who confirmed that my order was at the correct location and explained I simply needed to indicate that I’d arrived in the app, which I wasn’t aware of. The manager with glasses, however, remained very rude throughout the interaction. To make matters worse, my pancakes were cold. Given the cold food and poor service ! Worst service ! Better training !

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's in Glen Oaks?

McDonald's in Glen Oaks operates daily from 5:30 AM to 11:15 PM.

Does this McDonald's location offer drive-through service?

Yes, drive-through service is available daily from 5:30 AM to 11:15 PM.