McDonald's

3.9
1517 reviews
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Business Details

637 Stewart Ave, Garden City, NY
11530, United States
(516) 745-6303
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
637 Stewart Ave, Garden City, NY
11530, United States

Hours

Reviews

3.9
1,517 reviews
5 stars
683
4 stars
362
3 stars
239
2 stars
72
1 star
161

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including slow response times, rude staff, and unprofessional management behavior.

Cleanliness

While some customers noted cleanliness, others pointed out that bathrooms and dining areas needed more attention.

Inaccurate Hours

Many reviews mentioned that the location was not open 24 hours as advertised, leading to customer frustration.

Order Accuracy

Several customers experienced issues with incorrect orders, including missing items and mistakes in their requests.

Positive Experiences

Despite the negative feedback, some customers praised the friendly staff and enjoyable dining atmosphere.
  • BC
    Brian Carmichael
    4 days ago
    1.0
    I had to ask the employee to stop washing windows and near me ask I’m trying to enjoy my food
  • KP
    Kishan Patel
    Dec 17, 2025
    1.0
    Change the staff u loose your business
  • PP
    Parth Patel
    Dec 17, 2025
    1.0
    3 rd class staaff
  • AA
    akaccs
    Dec 9, 2025
    2.0
    On a Sunday afternoon, I visited a McDonald’s restaurant and observed an unprofessional and disrespectful management style from the short-haired manager. The manager was yelling at the employees, which created a negative atmosphere for both the employees and the customers dining in. Additionally, the service was extremely slow, which further diminished the overall dining experience. My family was very disgusted with her behavior.
  • AA
    Arman
    Nov 23, 2025
    1.0
    Service is non-existent at the counter for mobile pickup orders. You’ll see your order just sitting back there getting cold, but you can’t get it handed over to you because there are NEVER any employees paying attention to whoever’s standing at the pickup counter. What’s worse is that even after an employee eventually notices you standing there from their periphery, they’ll continue to pretend that you’re invisible. This location desperately needs a new manager who is actually motivated to introduce the concept of customer service to the employees.
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Frequently Asked Questions About McDonald's

What are the McDonald's Garden City location's regular operating hours?

The McDonald's in Garden City is open 24 hours every day of the week, from Monday to Sunday.

During what hours is delivery available at this McDonald's?

Delivery is available daily from 5:00 AM to 11:00 PM on weekdays and Sunday, and until midnight on Friday and Saturday.