McDonald's

Reviews

• SD

  Steven Daniels

  5 days ago
  1.0
  I have not been to a Mcdonalds in many years and thought I would try a bigmac and cheeseburger. I came in and placed my order on a order monitor and chose the option to pay in cash and to eat in. I the waited at the cash register where the order was actually placed after approx. 10 minutes. I paid for my food and asked I have a so called table tent nr. 9 to eat in. I asked should I wait here or can i be seated at a table. She responded I can do either. I picked a table close to the delivery counter. I then waited another 20 minutes. Nothing came. I watched many people and door dash deliverers come and go. I then seen a worker bring a bag to the counter and placed it calling the number 9. On my ticket was a very large nr. 146. After approx.5 minutes I approached the counter and took a closer look at the bag. It had 1 cheeseburger and 1 bigmac in it. I then seen the nr. 9 on my ticket. I realized it was mine. I then went back to my table to eat. The cheeseburge tasted way too much salt and very well done or even almost burnt. The bigmac was somewhat better but not a enjoying meal. I finally left McDonalds in Fredonia NY Thinking I will never return to this McDonalds and more than likely any McDonalds ever again. This McDonalds needs very much improvement in their process of taking orders and meal preparation. McDonalds you have disappointed me beyond your belief.
• AP

  Amy Palmatier

  Nov 15, 2025
  1.0
  The inside is dirty and never clean. The outside has blowing garbage. The service was poor and lacking. The food was cold when we received it.
• AM

  Allyson Mohrman

  Nov 12, 2025
  2.0
  If I could give zero stars for service I would. We left to get food and arrived at 9:15 and ordered by 9:20. We are just now leaving with our food at 10:20pm. Workers were flirting with each other and not paying attention to any orders other than DoorDash. They had at least 7 workers in the kitchen, so no excuse for the wait time. I could've gone to the store, bought the ingredients and made the food from scratch in half the time we were there. There were also NO other people in the building at the time.
• MM

  Makayla Mohrman

  Nov 12, 2025
  1.0
  If I could give no stars for service I would. I waited over an hour for 4 items, and had to ask them to make it for me. No reason for this little food of mid quality to take that long.
• FH

  Freddy Herman

  Nov 1, 2025
  1.0
  Without a doubt the worst run McDonald’s I’ve ever been to between the water issues, horrible communication, long waits in the drive thru just to get to the menu to order and be told some excuse why they can’t make you food or that it will be a while. Do yourself a favor and go literally anywhere else it’ll be faster and much less waste of time. These people need to get it together no wonder they almost burnt the store down.

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