McDonald's

3.3
1608 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
10365 Bennett Rd, Fredonia, NY
14063, United States

Hours

Reviews

3.3
1,608 reviews
5 stars
474
4 stars
339
3 stars
324
2 stars
144
1 star
327

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Numerous customers reported frequent mistakes with their orders, including missing items and incorrect food.

Service Speed

Many reviews highlighted extremely long wait times, both in the drive-thru and inside the restaurant, often exceeding 20-30 minutes.

Cleanliness

Customers consistently noted unsanitary conditions, including dirty dining areas and bathrooms.

Staff Attitude

Several reviews mentioned unprofessional and rude behavior from staff, contributing to a negative dining experience.

Food Quality

Feedback indicated that food was often cold, poorly prepared, or not as expected, leading to dissatisfaction.
  • SS
    Savannah
    2 days ago
    2.0
    People were shitty and took 45 mins to give me my food. Outher people were getting there food under 5 mins
  • KT
    Keith Textor
    Dec 31, 2025
    1.0
    This has happened numerous times that the person taking orders at the drive-thru doesn't speak or understand English, and this time she got my order wrong 3 times in a row. This is a very poor representative of the franchise
  • CH
    Christina Hilburger
    Dec 30, 2025
    1.0
    Slowest McDonald's ever... Waited over an hour for our order. Unbelievable. Got home and the fries were missing from the happy meal. This place is the worst.
  • JV
    Josh VanHout
    Dec 30, 2025
    1.0
    I don't understand how it's so slow. I could have raised, slaughtered, and butchered the cow quicker than I got my order.... Whoever owns and/or manages this location should be embarrassed and ashamed. Been over 45 minutes and I am still waiting.
  • DD
    Donna DeLong
    Dec 16, 2025
    1.0
    They always seem to short us on something when we get take out! Today it was a double cheeseburger! Called to complain and "Colleen" said all she could do is remake it! I said remake it, we didn't get one! Said sorry but that is all she could do, no refund or anything! We always do take out because the last time we dined in one of the managers was at the counter using her vape and then sat at a table using her vape!

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's on Bennett Rd in Fredonia, NY?

McDonald's on 10365 Bennett Rd, Fredonia, NY is open 24 hours every day of the week.

Does this McDonald's location have drive-thru service?

Yes, the McDonald's at 10365 Bennett Rd offers 24/7 drive-thru service.