Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 996 Hempstead Turnpike in Franklin Square. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.
Many customers reported poor customer service, including rude staff and long wait times.
Food Quality
Numerous complaints about food quality, including wrong orders, spoiled ingredients, and unsanitary conditions.
Cleanliness
The establishment was frequently described as dirty, with unclean tables and floors.
Order Accuracy
A significant number of reviews mentioned incorrect orders and missing items.
Staff Attitude
While some reviews praised friendly staff, many others noted a lack of attention and poor attitudes from employees.
JL
Jordan Linker
Oct 14, 2025
4.0
It's Taco Bell. This location will probably close soon. A new location has been built nearby in a newer style
BC
Brianna Caban
Oct 11, 2025
1.0
The night manager gets paid $13 a hour to take his job too serious. Taking your anger out on customers cause your life sucks is really sad.
RD
Ron D
Oct 8, 2025
1.0
Real disgusting food and behavior of people working at this establishment
HP
Heera Paul
Sep 9, 2025
1.0
I came with my kids..I come here often..
It’s bad every time I come in..
Every order is wrong …n the tacos have like nothing inside..the quantity is so bad..even if the kids eat 10 tacos it’s not going to fill their stomach cause they just put lettuce n nothing else..everything else quantity so bad….
Customer service is also really bad
AK
Arshpreet Kaur
Sep 1, 2025
1.0
This is my second time ordering from here at night one night instead of black beans they put beef inside my tacos,and I confirmed with the person taking my order no beef right he said yes, when I got home opened the food it’s had a smell. And tonight there was hair in my food. I took one bite there was hair, and opened it and saw another hair. Called back to complain the workers don’t understand English going back and forward we did your order right, I told them am not complaining for that told her again she said she can’t do anything and cut my call. If I had an option I wouldn’t even give the one star.
What are the operating hours of the Taco Bell at 996 Hempstead Turnpike?
The Taco Bell is open daily from 10:00 AM to midnight.
Does this Taco Bell location have a drive-thru?
Yes, this Taco Bell offers drive-thru service during operating hours.
Can I order online or via mobile app at this Taco Bell location?
Yes, you can place orders online or through the mobile app for pickup or delivery.
What payment methods are accepted at this Taco Bell?
This location accepts American Express, Cash, Discover, Mastercard, and Visa.
Does this Taco Bell serve breakfast and vegetarian options?
Yes, it serves breakfast and has a vegetarian menu available.
What are some nearby entertainment options close to Taco Bell at 996 Hempstead Turnpike?
Nearby entertainment includes Bow Tie Franklin Square Cinemas and Franklin Square Cinemas drive-in theater, perfect for a movie before or after your meal.
Are there fitness centers near Taco Bell at 996 Hempstead Turnpike?
Yes, Synergy Fitness NY is nearby, a convenient option for a workout before grabbing a meal.
What nearby dining options are available around Taco Bell at this location?
Nearby dining options include La Taqueria Express for tacos, Restaurant Buen Provecho offering steakhouse fare, and Sammy's Halal.
Is there a bank near Taco Bell at 996 Hempstead Turnpike?
Yes, Ridgewood Savings Bank is close by for your banking needs.
Does this Taco Bell location have restroom and seating facilities?
Yes, this Taco Bell has seating and restroom facilities available for customers.