McDonald's

3.8
1181 reviews
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Business Details

400 Towne Drive, Fayetteville, NY
13066, United States
(315) 637-9050
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
400 Towne Drive, Fayetteville, NY
13066, United States

Hours

Reviews

3.8
1,181 reviews
5 stars
485
4 stars
297
3 stars
200
2 stars
77
1 star
122

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported a mix of friendly and rude service, with some praising staff while others noted poor attitudes and slow service.

Food Quality

Many reviews highlighted issues with food quality, including stale items, incorrect orders, and inconsistent freshness.

Cleanliness

Several customers expressed concerns about the cleanliness of the restaurant, mentioning dirty dining areas and unsanitary conditions.

Order Accuracy

Frequent complaints about incorrect orders and missing items were noted, indicating a lack of attention to detail.

Overall Experience

The overall experience varied widely, with some customers enjoying their visits while others vowed never to return due to poor service and food quality.
  • MN
    Michael Nahra
    Dec 1, 2025
    4.0
    In a pinch mcdonald's usually works😁
  • MM
    Martin Maroney
    Nov 7, 2025
    4.0
    Just another Mickey-D's.
  • JP
    Joseph Porpiglio
    Nov 4, 2025
    3.0
    Don't go at lunch time under staffed and very busy. Frys were old and not fresh.
  • JL
    jon lattari
    Nov 1, 2025
    4.0
    This McDonald's is hit or miss...
  • JL
    Jason Lamanna
    Oct 21, 2025
    1.0
    I tell you what I didn't like most about my visit, the managers attitude when I use promotional coupons that were legitimately given to me by family members who work for the owner. While standing in front of the register just after ordering, I could clearly hear the manager say "That guy really pisses me off!" To which I loudly replied "I do have ears! Excuse me, do you have a problem with me?" I repeated myself several times, but the coward behind the counter didn't address me at all. Maybe it's time for management to get a refresher course on public relations. If Grant, the owner, doesn't want promotions to be honored, maybe they should think before they hand them out. If I were the owner, I might consider reading some of these legitimate comments, and maybe consider who I would have in charge of my business. I certainly wouldn't pay employees $16/hour to insult my customers.
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Frequently Asked Questions About McDonald's

What are the regular dine-in hours for McDonald's at 400 Towne Drive, Fayetteville?

The restaurant is open from 5:00 AM to midnight Monday through Wednesday and Sunday; and until 1:00 AM on Thursday through Saturday.

When is the drive-through service available at this McDonald's location?

Drive-through hours are from 5:00 AM to midnight Monday through Wednesday and Sunday, and extended until 1:00 AM on Thursday through Saturday.